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Broadband help

For queries about your TalkTalk broadband service.

Weak wifi

Colin96
First Timer
Private Message TalkTalk

on ‎08-04-2025 03:49 PM

Message 3 of 3

Problems with Netflix and Amazon prime while watching films losing signal

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎09-04-2025 11:51 AM

Message 1 of 3

Hi @Colin96 

 

With a little more info, we can see if we can help.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎08-04-2025 03:52 PM

Message 2 of 3

Hi

 

are these on your TV or roaming devices, Tablets / phones etc around the home ?

 

Any other Wi-Fi issues in general ?

 

How far are the devices roughly from the router ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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