Router no longer supported

[wJanet1]

Good evening,

I had an e-mail a few weeks ago advising me that TalkTalk will no longer be supporting my router, could I have some advice as where I can get a router that will be supported.

Thanks

janet.

[Debbie-TalkTalk]

Hi @wJanet1 

That's great, thanks for letting us know.

In regards to the router logs, this has been raised to our Devices Team as a bug with the current firmware version.

[wJanet1]

Hi Karl,

Yes, thanks I received it and it's working well, just a question, how do i view the system logs, I did find it but its greyed out so can't view the log.

Thanks

wjanet1.

[Karl-TalkTalk]

Hi

Has the new router arrived, is all ok now ?

Thanks  

Karl. 

[Karl-TalkTalk]

Hi

A new router is on the way to you.

Regards,

Karl. 

[wJanet1]

Hi Debbie,

Thanks for your message, yes please would like it replaced.

Thanks

wJanet1

[Debbie-TalkTalk]

Hi @wJanet1 

I can send you a replacement router, would you like me to arrange this?

Thanks