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FIbre Support

Get expert support with your Fibre connection.

Replacement router request

Coyle1959
First Timer
Private Message TalkTalk

on ‎23-09-2024 11:31 AM

Message 4 of 4

I have owned my current router for 6 or more years. I am having some buffering issues with my TV and wondered whether a new router might resolve. How do I request a new router?

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎27-09-2024 07:58 AM

Message 1 of 4

Good morning,

 

How are you getting on?

 

Thanks

 

Michelle

 

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎23-09-2024 11:34 AM

Message 2 of 4

Hi @Coyle1959 

 

The router is one of the older models, so I'll get a new one out to you now.

 

Thanks  

Karl. 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎23-09-2024 11:32 AM

Message 3 of 4

What make/model of router do you have & how is your TV connected to it, via a wireless or a wired (Ethernet) connection?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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