NEED SOME HELP?

AliMT · yesterday

broadband went down Tuesday, Was reset by TT remotely, but phone was dead. I could ring the number but went straight to voicemail then cut off. Open Reach came Wednesday. Said TT must have disabled voip when they reset the router. Told me to ring them and request they turn it back on. After he left my phone now says check line cord. I have changed the cord but still not working

ferguson · yesterday

You will need to contact TalkTalk directly, details can be found in the footnote to my post.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

fr8ys · yesterday

Have you tried turning your router and ONT off for 30 mins,and if you have a separate device for plugging the phone in, there too.

If that does not work, Unfortunately, support staff are no longer available here and this will require you contact TalkTalk directly as the forum is now peer to peer and this is something we are, on this occasion, unable to help you with.
Please see the link in my signature for ways to contact TalkTalk.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.