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This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Hi, Recently joined talk talk in March 2024 and included the total home WiFi within my package which meant I was sent out a 2nd eero router. I am still finding I have dead spots throughout my house and was looking to request an additional eero be sen...
had a discussion recently, ( 09/04 ) with someone on chat regarding a set up fee i was being charged. chat was escalated to a supervisor. it ended with no satisfaction. he informed me that he would log it as a complaint and i would receive a call bac...
Hi there, I have the Sagecom wifi hub and I am experiencing issues with some devices becoming unreachable on the network, despite the management console on the wifi hub showing that the devices are "connected" to the router. I also see constant (ie r...
Hello, I went live with full fibre early New Year 2024 and am really pleased with it. I initially had 1 eero but due to poor connectivity I was sent another eero. This one improved things a lot and coverage is now good and initially I was going to le...
You sent me an email saying my full fibre is now live on 4/4/24. I am still waiting for an engineer to visit to set up the new box etc. Openreach have been a few weeks ago and done the work outside. Can you give me an idea when the engineer may visit...
So for the last 3 months on a night at 12am my Internet cuts out were I can't use my Internet at all but if I'm playing a game the game does not disconnect even if it's a online game, this happens for about 30 minutes or longer, I test my Internet an...
Can you please let me know when to expect the router and digital voice adapter prior to tomorrow's installation. Have they even been sent? Is there an issue?
Hi there, I'm on 150 mb fibre and am trying to use a tplink ac1200 modem/router for dsl, lan, and WiFi. I cannot get the DSL working on it no matter what I try, it tells me every time to check my phone cable is connected. I'm using the same cable fro...
Dropouts and slow speed have been getting worse over the last few months - its now become a real problem with mobile phones disconnecting then reconnecting, wireless Fire TV & Alexa just stopping .. even the PC wired connection - ran a 3rd party spee...
Hi all, we live in a rural area and currently get 1-2 Mbps broadband. Obviously this is very slow and just had #sky out to fit a #qbox. Refused the new box as to send picture to tvs around the house we need an internet speed way faster than ourOpenre...
Upgraded to Voip150 from fibre 65 - the eero router has no socket to connect my landline phone, whereass it plugged straight into th old router. How do i connect my landline phone to eero?
I was upgraded to full fibre and was told that I wouldn't have to change my phone and it would work over WiFi. The CityFibre engineers did not connect my phone and now I don't know how to do it.There doesn't seem to be a phone jack socket on the new ...
Few days ago we upgraded to Full fibre 150. Openreach engineer installed the system and confirmed all is ok. Yes broadband working ok be it at very low speed. Main problem we have, we lost the landline although every thing is connected to eero 6 rout...
Evening. Sorry, this is going to be a long winded one. I was meant to have full fiber installed at my flat today. I’m renting the upper half of a house and the lower half is owned by someone else. The engineer said that the access point from the stre...
Ive been on Fibre 900 for almost a year now and until yesterday I was getting speeds in the 800-900 consistently. Yesterday I noticed that YouTube was buffering so I ran a speed test and now im getting speeds in the 300-400 range, now this may be a c...
Tried everything over and over! Eero can’t find internet red exclamation mark states wan ip address! Apparently went live on the 7th April but not in my house! Anyone have any ideas?
Last year TT organised open reach to install an ONT box for full fibre however I dont have an external CSP box the digital line comes from the pole through the wall of the house into my old landline box and then into my ONT box giving me full fibre a...
Hi Recently changed ISP to Talk Talk and subsequently installed the Eero 6 Mesh system which is working perfectly fine. However, I have been unable to link my Blink Camera System to the network . The error message I get is “most likely cause incorrec...
I have just upgraded to Full Fibre 150 and an Eero 6. Most devices have connected as expected but my laptop will not connect to the 5ghz band. I have updated the driver for the wireless adapter and set it to connect to 5ghz as a priority but it does ...
I've been on a TalkTalk Fibre 65 package for years now and 6 months ago a "Full Fibre" pole went up outside my house that now enables Full Fibre Broadband speeds of upto 1GB downloads etc. I've just checked on my account to see if I could upgrade to ...
Hello all. We were upgraded to full fibre sometime last year. We have a Sagecom Fast 5364-3.T8. We also have a small black box attached to the wall with 4 green lights on it (The Ethernet light blinks fast at all times). The small black box was insta...
Hi, yesterday evening my internet suddenly stopped to work. Went down to kitchen where is router red light on it, Did restart white blinking light, searched for solutions turned off for 20 mins with fibre converter or however it is called, still didn...
My Internet just doesn't seem to be connecting no matter how many times I reset it. I've tried removing power to both the Router and the ONT box however the router is remaining amber whilst the ONT box has a solid red light on the service icon.
So I recently upgraded and had an eero pro 6 sent out that wouldn't connect due to "external ip address" after countless hours on the phone/chat I'm supposed to be getting a replacement. However it's seems my current router has turned itself off. See...
Good day I urgently need assistance with my internet connection. I am experiencing the same issue I’ve seen on multiple posts now, my eero device connects to my phone’s Bluetooth and then fails the next step as it says it cannot connect to the intern...