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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Since this morning I'm getting disconnected every 8 minutes and I'm being provided with a new IP each time. I've had to rely on a 4G modem to continue work. Is anyone else experiencing this issue? The built in connection reporter is detecting a fault...
Hi, i am using wireless and wired connections. About 1-2 month ago random devices couldn't connect to wireless LAN. Wired ones had no issues. Internet was always available on still connected devices and internet speed was very good. Usually restart o...
Hi Talk TalkFollow up on another post.We're up to 22 days now without service.You promised me an update on Open Reach progress yesterday via the community chat - nothing received other than a holding email. I rang support yet again, to be told it was...
As part of my new fibre connection, or of the random boxes I've received appread to be called "EERO". There is not explanation as to what it is or what it's for. The instructions say:Step 1: download the app. No. No. No. No. are you completely insane...
Hello, I was wondering if anyone could advise. I placed an order on 31.08.24 for Fibre500 at £37.00 per month and the Amazon Eero router was sent. The engineer was due 13th September to connect but they never showed. I was told my order was stuck and...
This problem started a couple of years ago when I purchased an iPhone 12 mini. The phone kept losing connection to the internet whilst still showing Wi-Fi connected. I had to keep toggling Wi-Fi off & on to restore connection. In the house was 2 user...
I have full fibre (FTTP) 65.Sagecom Hub 2 (the black one). Nearly 5 years old.Firmware Version: SG4K100174(BTW, using the router admin web interface is almost impossible now. In the Maintenance tab, for example, once I've done one task, it stops ress...
I got migrated across to talk talk when shell broadband was bought by Octopus. With Shell despite the bad press they got, the service I received was really good on full fibre 100. Never dropped, no buffing great. Err so much has changed since Talk ta...
I am struggling to get an answer about the one hour battery back up for fibre.You will soon be tired of me telling you that we get several power cuts a year as long as 11 hours in a couple of instances. None of the four mobile networks can provide a ...
Hi,Some advice please? Full Fibre 150 was installed yesterday. Openreach engineer says he has completed his work. All cables connected and powered up accordingly but no internet. On contacting talktalk whilst the engineer was still here, talktalk con...
just had fibre installed but how do I connect the landline phone to eero? I think I need a DVA or thing to connect it to eero?! How do I get one as I can’t get through chatbots to a real person?!
Entirely ridiculous situation. Moved from broadband to full fibre which I assumed was an upgrade. Since then:eero 6 router range is very poor necessitating purchase of another eero mesh 6. VOIP has now failed.All devices in the home routinely lose co...
I'm trying to set up a PPTP VPN to allow me to work from home, but I'm unable to establish a connection. My work IT has suggested that Talk talk needs to enable PPTP on the router for this to work.Can you please make whatever changes are required to ...
So I've had a rough time trying to just get my contract renewed and the service actually started. Finally thought that hurdle was over, despite an ongoing complaint about the 'customer loyalty team', the service I signed a contract for was started 2 ...
Not connecting to Cisco VPN on laptop please can you help
Hi there has been no broadband service in PL65PU since late Tue evening. I have complained about the loss of service, received a call today and City Fibre visited my property within an hour this morning. The engineer confirmed multiple properties in ...
Broadband has been down for a week now! I’ve reported twice on the phone and at least twice online to agents too. Often get cut off both the phone and the chat before any solution given. An engineer was supposed to be on their way on Tuesday 24th but...
Hi On Monday morning we found that our Full Fibre service was not working- only 1 light on the wall box where the cable entered. I used Chat to contact TalkTalk and after 2 unsuccessful attempts finally got them to run tests on the line. They told me...
Since new line connection (bt took down hard wire) my internet connection has been spasmodic @90 years of Age it causing me great distress and frustration. Has anyone else had this problem Seems Talk Talk are having difficulty in correcting my proble...
how come I ain’t getting the full fibre I’m paying for in my house, I’ve checked my speed on fast.com and it’s nothing compared to what I’m meant to be
Hi all this may be a very stupid question moved to a new house and got upgraded to talktalk full fibre 900 via eero router when I moved in I did a speed test via my phone and I was getting 800mbps speed as you can see from the two below screenshots s...
Hi,We’ve been having issues with our fibre since installation back in May. An engineer came out in August and confirmed there’s nothing wrong on the Openreach side, and it failed a more in depth test on the TalkTalk side but when he called support th...
I have reported and reported that I have a slow speed I'm supposed to be getting 65 megs survive, i'm getting 25 megs service and i'm paying for it. It is effecting my online work. I was told the other day I was having an engineer out this morning to...
Has anyone else in the CW8 area lost internet tonight. My ONT box has 10G-PON flashing constantly and the every so ofter the LOS led flashes red briefly and the cycle continues.
Having had City Fibre out some time ago when they rolled out fibre here they said that cabling would have to go through the garden so I cancelled installation. Having had a problem with broadband Openreach came out to diagnose and repair the fault, d...