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Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

No internet for almost a month - Very Angry!!!

I have had no internet service since 29/1/25 router flashing orange constantly. At first i was told a new router required, arrived 4 days later, swapped out with old router, still same issue. the following 3 weeks have been a stream of live chats/pho...

xrbrx by Newbie
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Full Fiber 150 question

HiJust had Full Fiber 150 installed yesterday and I have noticed few disconnections. Generally speaking is this normal during the first period? I had the impression that unlike with Fibre/FTTC, FTTP does not have a training/adjustment period. Is this...

compu by Conversation Starter
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  • 3 replies
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Channel Hopping/WiFi Optimisarion

Hi, Any chance this can be turned off for my connection as it causes problems with my 5Ghz network overlapping with the neighbours WiFi. If I switch manually to a higher channel than 36 the connection is fine but by the next day the router resets it ...

alanb1981 by Conversation Starter
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Requesting another eero

I recently had Full Fibre 900 installed and was given an eero pro 6 router to go along with it. I have found that I only recieve full signal in the room that the router is based in and the minute I exit that room my signal either becomes weak or drop...

Amazon Eero and TP Link Deco

Hi, Just been upgraded to Full Fibre 150 and got the new eero router but didn't realise it only had 2 lan ports one for input and the other for landline or talktalk box. on the old router (sagemcom fast 5464-2) it had 4 ports so I was able to connect...

bshah by Newbie
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  • 1 replies
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About internet

Dear TalkTalk, We are having Internet issues many times and still not working.So that I would like to request you to fix it as soon as possible.I hope you will do needful and look forward to hearing from you soon.Kind regards Home Gurung

Jimbu2 by Visitor
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Logging in to new WiFi router

I had full fibre and new router installed yesterday.I cannot login to the router configuration - Network name/password rejected. Although I can connect devices using these details.

broadband went live, not working

my broadband went live at midnight, it's not working, i havent got an engineer coming out, on the openreach thing on the wall, LOS is red, can someone help, i've got a eero max 6 router

pixelz by Visitor
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upgrade speed problems

ive just upgraded to fibre500 and my download speed keep dropping speed goes from 500meg then to 200 then 100 and 50 and 10 then back up slowly then back down again..... thanks craig

tinbin1 by Chatterbox
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FULL FIBRE STILL NOT INSTALLED AFTER 4 MONTHS WHY?????

Could you please clarify the status of my full fibre connection? I have been waiting for approximately four months, but I have yet to receive full fibre service. I would like to know if the installation will take the full contract length.On a separat...

VBhakta by Newbie
  • 138 Views
  • 1 replies
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ITV programmes not listed on guide

My ITV channels have disappeared from the guide. The guide runs from 1,2,9,23,201 to 204 and 231,231 and then 590 etc. ITVhd shows on 804. my 4k black box is N7950-T26-8-AB2. I have switched everything off and on again. I have rescanned the programme...

emmy6 by First Timer
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Internet problems

My Internet connection has failed once again. Upon waking this morning I discovered my ONT had 2 green lights and my router eero had a solid red light. This keeps happening. Can anyone help?

Resolved! Need a new Router but Tech Support doesn't understand

So had my third BT OpenReach engineer come out to visit my home yesterday afternoon. He did a great job and replacement pretty much everything. When he tested the line using his gear directly to his laptop is what thankfully back up to full speed, ev...

Sagemcom F5364 & Synology DS715

Hi, I'm trying to set up external access to my Synology DS715, however when I use QuickConnect on the DSM the Sagemcom isn't listed so won't let me proceed, if I try to port forward from the router, this fails too, could someone help please?

chorpal by Team Player
  • 187 Views
  • 2 replies
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Upgrade Fiasco

So on 12th January I decided to upgrade my existing Fibre 65 to Fibre 150. This would also include moving to the digital phone line (from copper). 10th February was the earliest engineer appointment...so I booked time off work to stay home. Seemed li...

Can't access Logmein

Norton can't access Logmein:This site can’t provide a secure connectionsecure.logmeinrescue.com sent an invalid response. This error message happens over my home network, which is TalkTalk and when I use a hotspot from my android phone. Is there a fi...

Moving home with full fibre

My elderly mum is moving from home with full fibre to sheltered housing. She has had to set up new contract with talk talk and booked Open reach to install full fibre on the day of her move. Can’t find any info. Should I have old router and obvs her ...

full fibre installation completion?

I have now been nearly 8 weeks without broadband.When my router broke in December last year, I (regretfully!) signed a new contract for full fibre broadband.The Openreach engineer was scheduled to come 3 weeks after I signed up. I asked for replaceme...

Jenjen3 by Chatterbox
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Setting up Fritz box

Hello I want to connect my Fritz box to talk talk and I will require ISP Login details in order for me to use the talk talk network. Thank you

BALVEY by Newbie
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  • 1 replies
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Very poor customer service - very unhappy

I currently have full fibre 500 and the phone over a separate copper line as VoIP was not available last time I upgraded. In early January I received a letter saying that the copper line was being discontinued and needs to contact talktalk to arrange...