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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I recently got told sorry you are leaving us At no time have I requested to leaveHey Broadband were knocking my door a couple of days before and I told them if I wanted to join them ill contact them.Within two or three days I get an email saying sorr...
Hi,I have been reading various messages regarding upgrading from Full Fibre 65 to Full Fibre 150 Data Only and am still unclear on a few things.1.On the messages there is mention of an eero router, but not on the website contract options. Which is it...
Dear communityI have been on fibre 65VOIP plus TV and renewed contract on 5th May 2025 to upgrade to Fibre 150I received a number of emails on 5th May 2025 to sayGreat news! We've made all the changes you asked for. Scroll down for a quick rundown of...
A few days ago a full fibre optic cable was laid across my front lawn by Openreach contractors in readiness for TalkTalk Full Fibre service. The Trench was filled in before I could check how deep the cable had been laid. When I did check it was actua...
I have an issue no Internet tonight whatsoever I’ve done everything I’ve known for the last 15 years completely a no
Trying to set up new eero with full fibre 150. In the app it says no WAP IP address when I press on the trouble shooting. When I put in old modem again, WiFi works fine. But if I put Ethernet cable to laptop, no internet either. However all lights on...
Diagnosed - fibro optic cable cut by Gardener!
I have had my full fibre line for about a year now. I would like to say its been great, but it's not been. I have had two big faults with the line. Both times the line just went down with the ONT going red. Both took a few days to fix, but got there ...
I am currently in contract with a very slow & painful 2mb copper connection & unlimited call package, until Feb 2026.I am having to use a 5G router as needed to provide faster, usable internet, at an additional monthly cost. (soon expiring) The Full ...
I had an Eero router delivered and my full fiber installed on Wednesday, I tried to call the landline today and there is nothing. How am I supposed to connect my phone? There is no socket for me to plug it into on the router. I've seen someone else a...
Hi folks. I am currently on an FTTC connection. Copper from the street cabinet terminates on a master socket in my back bedroom/ office. I am considering upgrading to full fibre, which has been available in our street for a few years. Most of the inf...
I currently have a FTTC connection, but Openreach are currently putting in the infrastructure outside my home to compete with Lightning Fibre. I have tried to find an option on the TalkTalk website to get my expression of interest in early, but witho...
I have added a device (a transceiver radio) to my network.It appears correctly on the Device List but without an IP Address. So I have added an IP Reservation using an IP in the range of the other devices, 192.168.5.15, but there is no connection and...
If we sign up for a 24 month contract and then move house, will this move with us? Even if it requires a new installation?
hi guys i'm being made homeless on the 29th april so i've just cancelled my contract. i was told that i wouldn't have to pay for the remainder of my contract. i requested a returns bag to return my router. i was told that my contract would be cancell...
So after a few months of trouble free internet ive noticed that my connection keeps dropping out, ive also tried to do a conection test but the system says its not available same as the health check? over the last few weeks ive seen it happen on a do...
So 2 months ago (14-02-2025) I had a very faulty connection, at best my internet fluctuated between the following: Average download speed: 21-27mbps, Maximum download speed: 29mbps, minimum download speed: 0mbpsAverage upload speed: 0.71mbps, maximum...
Hi I attempted to cancel my order and switch last week via TalkTalk live chat, but it still hasn't been cancelled and I'm due to go live with TalkTalk on Thursday from Sky. However, I want to stay with Sky. Sky can't stop the switch and TalkTalk ar...
I'm on FIbre 150, apparently, but having done lots of speed tests since the upgrade i seem to be getting a LOT of drops down to way below half of that. i read that it would take time to "bed in", but how long is that supposed to be?
I've been getting a lot of ping/lag when multiple people are on the internet. Was looking at setting up a Eerro 6+ to hopefully help fix these problems. The problem is I don't have a modem, is it still possible to disable the wifi on my router so I'm...
Is there a way to disable Wi-Fi on the eero6 so it only works via Wired Ethernet?
My “Go Live Date” was today, 16th April 2025, However the ONT box is still flashing on the “PON” and therefore not working? Is this normal? When I log into my account - it still says “inflight” Can anyone check this? I was transferred between 3 “expe...
HiAccording to TalkTalk:-Will the engineer need to dig up my garden?If your broadband is currently connected to your home by an overhead cable then we won't need to do any digging to install your fibre broadband. If your broadband cable is undergroun...
Hi - Been waiting over 40 days for Full Fibre installation. No communications from Open Reachand Customer service Helpline not especially helpful.Have raised a Complaint and await results…..
I’m moving house and I want to take the service to the new house. Do I disconnect just the broadband or I have to take the smaller device mounted to the wall ?