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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I have the latest Eero software, I have the latest AXS app and Chrome/Edge/DuckDuckGo web applications, with NO VPN in use.When I try to access the AXS website or app I get blocked due to suspicious activity. It doesn't even add the IP address to the...
I have no internet at all yet your web service says its fine
I’ve put in multiple requests on live chat for an additional eero/booster for my home due to lack of wifi range, both times I was told they had been ordered for me but still no sign of them after 6 working days of waiting each time.
Hi, I wanted to use my Chromecast 3rd gen with my projector. I did factory reset, run setup through Google Home app, all was good and connecting until setup finished. I see that Chromecast is connected to WiFi in eero app, but I can't connect to it t...
I'm posting this as I'm hoping someone can help or point me in the right direction to get hold of someone who can help.My internet access stopped working on 20th October following a power cut. As TalkTalk support was closed at the time this happened,...
i have checked connection,speed , and everything. I get sound but no pictures on ITV ,C4,and C5
Hi my router is not working could u please send a new one please
I have had no Internet connection for 2 days. I have called talktalk several times and it still hasn't been sorted.
Hi, Over the last couple of months we have had regular dropouts (ethernet and wifi before you ask). It became so bad that my wife can no longer rely on her home office (ethernet). In the last couple of days we have suffered dropouts of up to 3 hours....
Does the above include anytime phone calls in the price?
We are upgrading to Full Fibre 900 using the Eero 6 Pro set up. Currently we have a hard wire connecting from the router in the main house to a small garden office - can this setup be replicated with our new hardware?
I spent 2hrs on chat and discovered after many tries there is internet coming into the property, an ethernet connect direct to a PC works. This took an hour. I was told several times to reset router and they were checking it remotely and finally to t...
Please help. No broadband service for full day. is my Talktalk account. Nobody is available to chat for an hour
Hello, i play on a server that gets me high packet loss. I have to use a VPN in order to not have high packet loss but i would like to avoid needing to pay for it. This is my traceroute to the server
got my full fibre connection last wednesday Talktalk forgot to send me a eroo router and cut off my internet 1 hourt after the engeneer left, now i just got my eroo router on monday and connected following all the instructions correctly i am getting ...
I have recently had a hell of a time with talk talk since they switched me to full fiber 25th October I have had no Internet or phone line which is now thought the hub I have been on technical support chat alot of times and they don't help what's so ...
I recently switched from fibre 35 to full fibre 150. It works perfectly downstairs but the speed upstairs is quite slow, and seems to disconnect and reconnect to devices in my back bedroom. I didn't have this issue when I had fibre 35, the connection...
I completed an upgrade request to upgrade from Fibre 35 to Fibre 900 with Digital Voice on 28/10/24 with the engineer appointment being scheduled for 12/11/24 but as of today (08/11/24), I have yet to receive any further communication by email. Shoul...
2 engineers called to upgrade the line for Cityfibre roll out. Greenhouse on patio prevented them from accessing wire using their ladders (health & safety etc). they left and I have received another email giving a new date but the same problem remain...
I have crossed my go live date but I didn't get the connection yet. I have tried all the steps the tech team has recommended, no luck. I have switched off the ONT and tried connecting back after an hour, reset the Eero etc... The app finds the eero, ...
Hi,I have full fibre via City Fibre. I use my broadband for 2 or 3 hours a day.During the past week twice while I have been using the broadband my connection has stopped working for between 5 and 10 minutes.The lights on my two euros stay on and the ...
In G44 5DW we have THREE broadband suppliers: Virgin, City Fibre, and OpenReach.My house has a Virgin connection [previous owner 15 years ago - now disabled], and an OpenReach Copper connection - live.The OpenReach pole was replaced a few years ago i...
Hi I have an issue with my full fibre broadband. I was on Fibre 150 and it was fine. Reached end of contract and after going through the usual palaver of renewing decided to step up to full fibre 500.I was sent a new Eero 6 router, installed it and t...
Good morning I switched over the Fibre 150 yesterday, CityFibre installed the system and TalkTalk supplied a Sagemcom 5464 2 router. Installation was smooth and system connected straight away however the Internet light keeps going from solid white to...
Hi, this occurred about two years ago too and I made a similar post back when this forum thread was called "future fibre" looks like the future fibre thread and all it's posts got deleted and replaced with this full fibre thread so I'll try to explai...