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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
After my switch to full fibre, can’t get internet to connect
Account number ** removed ** Hi, I’ve just moved into a new house and have spent hours going back and forth with both the chat and phone agents trying to sort out my internet setup. Eventually, I managed to get an engineer appointment booked for 10th...
I have a very strange and specific problem. I am unable to access one (that I know of) specific website from my home internet connection. The website is simply https://www.arnoldclark.com (i.e. the well known car/garage website). I first tried to acc...
I had requested to disconnect my connection from the shop - address: ** removed **instead my home connection was disconnected. Address: ** removed ** kindly restore my home connection asap.
All working fine yesterday. Unplugged today as I'm having some building work completed. Since then orange/white flashing light on the router And on the fibre modem the power light is green, and ethernet light is also green, broadband light is not lit...
Hi just gone on to fiber had new eero modem my yale smart alarm worked for couple of hours, then the modem done a update now the alarm is offline and i cant reconnect i tried rebooting the alarm and modem but us still off line, any advice or suggesti...
Hi, I’m hoping that someone here will be able to help me? I have been dealing with intermittent internet dropouts since before Christmas, they happen 3-4 times a day, only lasting a few minutes or less before reconnecting again, before repeating the ...
Fibre 150 installed yesterday. Eero 6 router is downstairs. Two mobile phones , one iPad and one tv and two PCs in upstairs office. Current speeds 1.2 downstream and 1.4 upstream. Have spent hours talking to firstly Eero support who eventually said i...
I'm located in West Yorkshire. We've had an inconsistent connection for this past year on TalkTalk. I'm switching providers this week. About a month ago, my Eero router failed. I received a replacement. After another month of random dropped connectio...
Hi all, Forgive me if this is in the wrong place but I'm out of options and looking for support with the stability of my FTTP connection. As of about a week ago my line started to drop and won't come back online until I reset the fibre connection soc...
I received my new eero6 for VOIP, that should have switched over on 18/03/25. I removed the old eero6 and replaced it with the new one, but it got stuck on the blue flashing light.Is there something I need to do to get it to connect properly?Also, wh...
Sooooooo after a very frustrating 3 hours plus in chat only to be cut off whilst been transferred to a case manager I have come here as a last resort for advice.I changed package last September from fibre 65 to full fibre 150 with VoIP and fixed my c...
I have followed all the set up instructions, internet works but the phone light on the Grandstream (DVA) is off. How do I know whether TalkTalk has activated this service (because my copper line is still working).
Hello, I have been contacting support constantly about this and keep getting the same answer. This is already 4 months delayed and my appointment is due on the 21st, no tracking details received and every time I contact support I just get told : "res...
Hi, I've had my Wifi for a while now. Downstairs I am having no issues, but upstairs my connection is VERY slow. Could I request a wifi extender
Upgraded from 500 to 900, I've received the 2 eero routers and set them up, when will the speed increase?
Talk talk arranged for an engineer from City Fibre to upgrade to full fibre .They came about 6 weeks ago and said they did not have correct equipment to do the job .Nothing heard for 4 weeks so I contacted TalkTalk who arranged another date Wednesday...
I upgraded to full fibre and an eero 6, and have all my devices connected except one. This is a wifi enabled cat flap which was fine on my previous router. However despite trying legacy mode, or disabling 5 ghz it can't see my network and I can't add...
Absolutely shocked and discussed by the inability to get any support. I'm ready to cancel my service on the grounds of you not providing the service i am paying for and not being available in any context for support.1 hour on the phone and the woman ...
How do I connect the new Wi-Fi Hub Instructions we’re suppose to be in package but we’re not.
I am putting this post up so that maybe some other unfortunate people can see how shambolic and useless the support is and how talktalk treat its customers…. February 12th my router stopped working for the second time in a month, the first time seeme...
Been trying to call all morning by call keeps ending before it connects. This is the number that won't connect: 0345 172 0088. This was the number I was on nearly all day yesterday but now can't get in touch. I am so fed up with Talk Talk!!!
Can someone explain to me how this fibre thing works. I have a square white box on the wall into which my router and landline plugs in. Am I to understand that this is a copper line connection? My landline is due to be disconnected on 18th March (I h...
On 12th February my fibre 65 stopped working, it was installed 2 years ago. I contacted TalkTalk and eventually an engineer was sent. The engineer arrived at 9am (was told 1-6pm slot!) and found the service light out on the ONT. He made a call and th...
Hi, I am currently on a Fibre package and will be moving to a new home on 28th March. I tried using the "Moving Home" option on my account, which directed me to a page asking for my new address and move-in date. However, after entering the details, I...