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Very Important V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Resolved! Connecting landline to eero

Hello, Not sure if this is the right place to ask... We are just upgrading to an eero 500MBit router, which is ready to install, but we need (as per this page Digital Voice Adapter - TalkTalk Help & Support ) a digital voice adaptor (DVA) to connect ...

No service

I have no service, broadband and hence my landline as well. I spent over an hour on the phone to support this morning but still not working. I had to go out of town and will not be back till Tuesday but would like this to be progressed in the interim...

DH613 by First Timer
  • 130 Views
  • 2 replies
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No internet and Cant get onto my Account

I went on to chat yesterday to see if i could get any Better priced deals , Then all of sudden i get home from work and my internet is no longer working and i cant even get into my account on the website ,I then change my password , then go try to go...

Ookla says i`m <250mbps on my FF 900

Ookla says i`m <250mbps on my FF 900 .. Yet the TT speed test says I'm >900mbs ? Been with TT for years and always found them to be really good but this is annoying .. I was on GFast and got 250+ mbps which I was happy with but `coz TT is getting rid...

Ethernet CAT #?

Hi I`m on FF 900 (apparantly) what Cat ethernet do I need to connect 10 mtrs to my PC ?Thanks ..

Upgrade to Full Fibre with Digital Voice questions

I've had an email advising me of a 'free upgrade' to full fibre followed by a text with a date of 16th Feb. Sorry about the length of the post.I live in a bungalow with a pole 20m away across the street and the copper cable currently runs to the apex...

internet issues

im having some internet issues where the internet randomly turns off by itself without any warning its getting very annoying please can someone assist me

Sardar1 by Popular Poster
  • 136 Views
  • 3 replies
  • 0 like

No Internet - Can't get through to support

I've had no internet all day, originally they said wouldn't help because I'm using my own router. I've now got the TalkTalk router plugged in and still not internet. It's got a solid orange light which I've read is a fault with a line. Is there anyth...

dub_dee by Team Player
  • 111 Views
  • 2 replies
  • 0 like

Considering going to Full Fibre

We are looking at going to full fibre with TT. We got asked a couple of years not long after new telegraph poles were installed on our street but felt we were ok as the service was good. We are aware that the old school copper broadband are on the wa...

Green Screen

Hi I have been having issues with my TV losing internet connection there is no pattern to it sometimes I have to reconnect two or three days in a row and sometimes I can go three days before I have to reconnect. However now I am getting a green scree...

Talman by Whizz Kid
  • 486 Views
  • 10 replies
  • 0 like

Resolved! Fibre Upgrade

I have spent over 4-Hours on Live Chat with TalkTalk 'experts' trying to sort a problem that i'm sure is very simple to rectify but I just get passed from department to department, person to person, repeating the same discussion. Hopefully, someone c...

Dundin1 by First Timer
  • 1847 Views
  • 35 replies
  • 0 like

Confusion of availabilty of full fibre

Today two representatives from BT Openreach came to my door and said the company was upgrading my street to full fibre from the partly copper wire based system I currently have in the next few weeks and there may be a bit of disruption. They had full...

GEG64 by Team Player
  • 283 Views
  • 7 replies
  • 0 like

Connection issue

My routers light started bliking orange at 6.10 pm today its still doing it. Does anyone else in the middlesbrough area have the same problem?

Friend1 by First Timer
  • 191 Views
  • 2 replies
  • 0 like

upgrade to fullfibre 500 from fullfibre 150

hi all ordered an upgrade through online chat on 12/12/25 to FF500 voip received an email outlining the order service to start 15//12/25 then another then received another email service to start 18/12/25 then received 2 emails service to start 22/12/...

Constant solid orange light

Hi. Today my router shows a constant orange light. No connections possible. Reset, left for several minutes, rebooted still same problem. Checked all cables and connections. Unplugged then and popped back in. Rebooted, still same problem. Requested a...

Mycjets by Whizz Kid
  • 2456 Views
  • 52 replies
  • 0 like

Slow speed still having problems

I’m still having problems with my broadband. I now have a new router and I am connected again but my speed is very low. I’ve tried to resolve it but just get nowhere.

Tomcat13 by Chat Champion
  • 395 Views
  • 4 replies
  • 0 like

Changing package.

Trying to change my TT package from 150 full fibre to a lower speed as my cost is now over £45.00 per month. which is ridiculus. Need something below £30.00. cant find anywhere on my page online to do this, keeps taking me to phone addons. Thanks in ...

ccoaton by First Timer
  • 329 Views
  • 3 replies
  • 0 like

Full Fibre Options

I have been a TT customer for over 20 years and am looking at whether to upgrade my 65Mbps FTTC connection (again) - when I check MYACCOUNT - There is no upgrade available. When I check as a NEW CUSTOMER and add my postcode - the full range of FTTP i...

Weevie by Insightful One
  • 718 Views
  • 7 replies
  • 0 like

Connecting printer to full fibre 5000

Recently had full fibre 500 installed. All devices (tv, iPads phones) all connected straight away and work perfectly.The problem is with the Hp printer (18 months old) - it will not connect with the new system at all

Handypop by First Timer
  • 439 Views
  • 5 replies
  • 0 like