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Very Important V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Connecting printer to full fibre 5000

Recently had full fibre 500 installed. All devices (tv, iPads phones) all connected straight away and work perfectly.The problem is with the Hp printer (18 months old) - it will not connect with the new system at all

Connection dropping every few minutes

My Wifi connection has been disconnecting and connecting every few minutes continually for the last four or five days. I have been told that it is due to an electrical device near the router. However, my router has always been where it is right now w...

RehanQ by Chatterbox
  • 222 Views
  • 5 replies
  • 0 like

No internet. Modem PON light solid green

My eero router showed a red light and all my devices lost internet connection. Directly connecting the LAN cable to my modem gives no connection but the PON light is solid green. assume this will be an engineer visit?

DHA_UK by Team Player
  • 433 Views
  • 7 replies
  • 0 like

Full fibre FTTP

Any one else having this issue.Got no FTTP connection for the last 2days. The router keep trying to connect , connects then disconnects 10sec later in a never ending cycle.I have done all the usual , turning the power off for at least 30mins then pow...

jrkennedy by Conversation Starter
  • 409 Views
  • 9 replies
  • 0 like

Upgrading to full fibre

We were upgraded to full fibre on Monday 24th November. We can't connect to it because we are still waiting for the delivery of the router and the digital voice connector which we were told would be delivered 1-2 days before installation by Royal Mai...

tonym71 by Popular Poster
  • 439 Views
  • 8 replies
  • 0 like

Downtime and zero updates

My ffttp internet has been down for 3 days and counting. There are zero updates on the open case record which is hugely annoying especially as days roll by. The chat option is clunky and stalls. The site sometimes kicks me out of my account and so fa...

Downtime

I have been without internet for two days now (today day 3) Numerous attempts via their live chat unsuccessful as over two hour wait. Managed to get through on the telephone only to be told I need to be at home (had to go into work as couldn't work f...

Annscan by Newbie
  • 714 Views
  • 17 replies
  • 1 like

Black Friday Deals on TT Full Fibre

Anyone found any Black Friday deals, or know if TT plan to launch any deals?I'm on fibre 150 which in the main is pretty good, but if a good Fibre 500 or fibre 900 deal came along, I'd probably sign up for another 2 years.I keep checking my account f...

Service and broadband lights off

I've had no connection, and the black box has had the broadband and service lights off since 7pm last night. I chatted with the virtual assistant who was no help and couldn't connect me to a real person, and I'm struggling to find any other way to co...

RoryMS1 by Newbie
  • 255 Views
  • 3 replies
  • 0 like

Fast fibre 150 constant buffering

I live alone, only me in the house. I switched to fast fibre 150 and every evening there's an issue with buffering. I cannot watch any streaming service without constant buffering. So every evening I turn off the Internet connection and despite doing...

Ziggy64 by Chatterbox
  • 929 Views
  • 15 replies
  • 0 like

Full Fibre pallaver!

I was forced to join full fibre as my telephone exchange is being terminated... the first engineer sent out was an overground one only (one of the other companies) and did the inside install but that was it... He tried to drill a straight hole and ca...

Problem with Internet

Our Internet goes off we have to switch of the router for at least half an hour then it works for about 10 minutes then have to switch it off again been doing this since Friday can't speak to anyone at talktalk.

Peter187 by First Timer
  • 216 Views
  • 1 replies
  • 0 like

WiFi Woes

Hi,Following on from my topic FF150/FF500, I have connected the new Hub that arrived today for my new FF500 Data Only Plan( Starting this Monday).A few devices have connected when I have changed the Wireless Password to the one I had previously. The ...

GerryMac by Philosopher
  • 872 Views
  • 10 replies
  • 0 like

Getting logged off the Chat Line

Having been talking to an agent for over an hour and having to keep telling the system to keep me logged in every 120 seconds or so I was in the middle of making an important decision regarding my contract when I failed to notice the logging out noti...

Tansea by Popular Poster
  • 565 Views
  • 6 replies
  • 1 like

Upgraded But No Speed Increase

Hello all. I recently upgraded from 75mb to 150mb but I feel like I am still locked to 75mb. My setup is that I have a black box modem attached to the wall which I think is a Calix 801g. That goes into a little white cable in the wall. I have a TP-Li...

Exoknight by Popular Poster
  • 1653 Views
  • 19 replies
  • 0 like

Google Speakers

HiI am struggling to keep my Nest speaker and Google speaker connected to WiFi, is it connects then becomes unresponsive almost immediately. I have followed the usual steps of uninstalling and reinstall to no avail. I've seen a couple of threads here...

No Internet

Hi, my Internet has been down since around 8am this morning. I have turned the router on and off. I have unplugged the router for 30 minutes but still it won't connect. Help!!

Noddy5 by First Timer
  • 312 Views
  • 2 replies
  • 0 like

Error 403 forbidden error when trying to access TT My Account

I’m getting this 403 forbidden error when trying to access my TT account on my iPhone. In fact, it seems to happen when trying to access talktalk.co.uk in general. I’m not having any problems on any other websites. Thinking about it, I think it start...

Gwm-82 by First Timer
  • 443 Views
  • 4 replies
  • 0 like

Internet down

My Talk Talk full fibre Internet has been down for 5 days. I have been told there is a major outage at City Fibre. There is no information about this on Talk Talk website, and I can find no sign of it on any local information or sites like downdetect...

DavidS7 by First Timer
  • 596 Views
  • 5 replies
  • 0 like