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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I have received an eero router as part of my package. My existing router has three lan cable connections: a white cable running from talktalk's freeview box into Openreach's fibre connection box, a yellow cable running from the same freeview box into...
My Yale HSA 6610 alarm worked perfectly for years until I installed Full Fibre 500 with an Eero router a few days ago. I have spent hours with Talktalk customer care and web chat who seem oblivious to the problem and Yale are adament that it is due t...
Hi, The go-live date for my connection upgrade from Fibre 65 to Fibre 150 Data Only has now passed, but my connection is still Fibre 65. Under the "Your Package" section of My Account, it says Fibre 65 (with matching speed test results). Does anybody...
I have spent, literally, hours on Chat and on phone line too trying to sort this out.Now 6 days with no connection and counting!!! And still paying for no service.I had a letter from TT saying if dont want copper landline service at an extra £12 pm (...
I want full fibre with landline calls but talktalk say I can't have it. I checked with the Outreach engineer when he was working at the box on the corner. There is a chamber in the verge outside my house and he showed me the fibre connection box in t...
Dues my TalTalk router failing and the fact TalkTalk have been unable to replace the faulty router, I purchased an ASUS router and have been unable to set it up. Has anyone any advice on how U do this? The built in wizard never goes past trying to co...
Can I keep my landline number if and when I get full fibre ,and who connects me to the full fibre
How much extra to get full fibre
I have a openreach gfast modem and the internet light is permanently out. I have software that monitors my network connection and this is a sample from that, Date and time Status Status duration17.01.2025 10:30:48Online0:08:0617.01.2025 10:30:48No In...
We're supposed to have been upgraded from fibre to full-fibre today. The engineer that installed the line left saying he couldn't complete the job because of an issue at the cabinet, but out old line was still there and would still work - which it di...
The 5GHz band of my eero 6s have suddenly started using channel 122. This is above the channel range supported by the Wi-Fi adapter in my PC (RTL8821CE) and now I can only use the 2.4GHz band, which is very slow. I understand that there is a patch fo...
Flashing amber light of doom. Had a power cut 4 days ago. Power off for 1 hour. Wifi hub no longer connecting to internet. Tried numerous resets etc. Is there alternative I can purchase at a retailer until Openreach visit? Work commitments means appo...
So I upgraded from 150 to 500 and got confirmation email that the change was effective from yesterday (14th Jan); but still on 150 today. Any suggestions, or just wait it out? Thanks
My Internet has been dropping on and off for ages now. They even got me a new router but still the same. They tried asking me questions and getting me to do things which made no difference. It would work for a day and end of day will drop off This is...
After spending several hours on different days, talking to chat agents I am still no further forward. Like many others, my network spasmodically switches off at 00:00 and comes back on at 1 am. I have tried checking if it is Homework time, but I can'...
Hi, hope someone can help. I currently have 2 eero hubs already, however I can never get WiFi in my kitchen, my kids back bedroom & the back of the house. Does TalkTalk support whole home WiFi? I could really do with another hub for the mesh?… I have...
My fibre has been down for 7 days. Can’t get through to TalkTalk on phone or live chat. Diagnosis checks via website are saying not available. I’m completely stuck and going round in circles. I get an automated message on live chat saying there are i...
I am not satisfied with the services as your network fluctuates leaving some devices in the house without network. I called to complain on this but I was assured that a code would be sent to my email to rectify the issue. Regrettably, up until today ...
Hello, Can anyone please help me, after spending an age communicating in chat screens and several phone departments. I have Two issues which I can't get clarified.Firstly:I was due to move to plus net but your loyalty department called and i agreed t...
The most apalling customer service I have ever experienced. This is the first time I have ever written a negative review but I am outraged at the way I have been fobbed off.I stupidly agreed to allowed this feckless company provide my full fibre broa...
No Internet tried turning it of and waiting still not working
Please help! Day 8 without internet connection since Outreach came to connect full fibre. There was no connection when the engineer left. He said I would have to contact Talktalk as the problem was likely at their end. I have now spent 10 hours being...
I have no internet and should be working from home today and tomorrow. I thought moving to fibre broadband would be more reliable .
We have had no internet for over 3 days. We have been unable to contact talk talk in this time. We work from home and have lost 3 days work.We have followed all the suggested reset steps but have a flashing orange light. Help please!
Upgraded to fiber900. Connected eero pro6. No Internet.Chat useless. After my working hrs before 7pm phone call useless as technical team not working anymore. How can this be reported and fixed???!!!!