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Can’t get internet connection

Tonyjames1967
First Timer
Private Message TalkTalk

on ‎04-04-2025 04:15 PM

Message 3 of 3

After my switch to full fibre, can’t get internet to connect

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎07-04-2025 03:05 PM

Message 1 of 3

Hi Tony,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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KeithFrench
Community Star
Private Message TalkTalk

on ‎04-04-2025 04:25 PM

Message 2 of 3

Which full fibre package are you on & which make/model of router were you supplied with?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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