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Eero 6 and Goggle nest

Natzhew
Newbie
Private Message TalkTalk
Message 2 of 2

Hi everyone

 

I received an Eero 6 a few days ago and since installing it I've had issues with my Goggle Nest app. The thermostat is connected fine to the WiFi and I can connect to the Nest app fine if I'm using WiFi on my phone. But if I'm using mobile data, whether home or away, I can't connect to the Nest app. It must be the Eero blocking outside devices from controlling devices on the network but I've no idea how to get it to work. 

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KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 2

You would need to configure port forwarding to allow a connection from the internet to a local device. You will need to find out what TCP or UDP ports that you need to forward & I can help you from there.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Anonymous User