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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I had a FF500 installed this morning. The engineer installed the fibre and stated the rest is for Talk Talk to deal. Although I have WiFi other devices do not work as the engineer stated I should have been provided with SPLITTER. My cameras don't wor...
Hi all, I'm trying to setup DDNS on my Eero device that came with my TalkTalk subscription. I see that there have been posts about this some time ago, and it wasn't possible but was on the roadmap. I wanted to see if this was now possible, this is a ...
After spending several hours on different days, talking to chat agents I am still no further forward. Like many others, my network spasmodically switches off at 00:00 and comes back on at 1 am. I have tried checking if it is Homework time, but I can'...
Hi, hope someone can help. I currently have 2 eero hubs already, however I can never get WiFi in my kitchen, my kids back bedroom & the back of the house. Does TalkTalk support whole home WiFi? I could really do with another hub for the mesh?… I have...
Upgraded to fiber900. Connected eero pro6. No Internet.Chat useless. After my working hrs before 7pm phone call useless as technical team not working anymore. How can this be reported and fixed???!!!!
Please see example below. It’s been happening now for around two weeks. Im on eero version 7.6 5-8 Is this a router problem ….
I have just upgraded to Full Fibre 150 from FF 65 and installed new aero router. Can you please advise how I can connect new eero router to my existing AC1750 TP Link extender.
HiMy free full fibre upgrade including digital voice was carried out on the 31st Oct 2024 using the supplied Sagemcom Fast 5464-2.T4 router and went live almost straight away. However my existing contract expired on the 26th of Dec 2024 which I renew...
I’ve had no problems with my connection for about 10 months. The connection dropped this morning with a red light on my eero router. PON light was flashing. I powered both off for a good few minutes before powering them back on. Still nothing. I spok...
Hi, Newbie here. I'm currently upgrading from 500Mb service to 900Mb service and being sent a new Eero router. However the Eero only comes with two ports. One to connect the incoming line and one outlet I believe, and I need more ports than that as i...
So I have had the eero 6 pro for a few years now. I have an LG tv that won't connect to the router. The connection is fine and everything is up to date on the eero. No issues except the TV not connecting. Can anyone confirm if this is because of an o...
How do I keep my landline working ? , the new eero does not have a socket for the phone like the old hub has. Zzzzzzzzzzzzzz
We have recently been persuaded to go full fibre with Talk Talk but our connection is now really poor upstairs. It is much worse than before we changed, so this is very disappointing. The Eero is downstairs. Is it possible to be sent a second Eero pl...
My current TalkTalk contract is 'Fibre 150' and it ends in a couple of months. For the same price, I understand TalkTalk is now offering 'Full Fibre 150' and I'm at the moment considering this. I have a few queries, though: FULL FIBRE: 1. Is this tru...
I have had an Eero router for over two years now but it seems I may have somehow enabled ad blocking. I cannot see how to turn it off again and when I search online to says about going to the discover tab in the app which I don't seem to have. Does a...
I used to use iPhone 12's and it was horrific with both. But upgraded a 13 Pro Max and 15 Pro through work, which have both been fine for a few months. Out of nowhere, my main one, the 15 Pro has fell off a cliff. 1-4mb download if I'm lucky... but m...
Yesterday my internet suffered a short drop-out, it was then restored and continued to function as normal. However, since then the Eero app has ceased to function as before.It insists on my signing in but this process requires the disconnection/recon...
Hi there. My router is based in my livingroom, the kids tablet and tv is working fine upstairs but for almost 3 days the WiFi in the livingroom has been working max 5 minutes at a time then will not work for hours. I have an eero 6 plus, I have spoke...
Being having massive issues with our Wi-Fi speed these past two weeks, connection problems, drop-outs etc. Eero app getting around 16-19mbps when it should be 150ish.Not happy that I’m paying for such a slow connection when it was working fine. Contr...
Also Eero only has two ports so how do we connect our internal network and Hue hub which switches our lights?
Hi all, we just had full fibre installed yesterday and works like a treat! However, after chatting to the engineer, we were only able to put the router at the front of the house, so our 3rd floor and back of the house does not get coverage and there ...
Hi,I have got EERO6 and I try to connect it from one week. I spent more than 6 hours chatting with the Technical Support Team and nothing. External IP address is not found. All the time. I have connected and disconnected it and modem, made reset and ...
Straightforward Technical question here. I'm currently using a Sagemcom 5364 on Fibre 150 VOIP. There are three Cat 5 cables going into the back of the 5364 at the moment. The first is delivering the Fibre connection from the BT Openreach socket. The...
Hi, Looking for advice regarding TalkTalk resolving a complaint, but not actioning the resolutions. I raised a complaint regarding the installation location of my FTTP equipment. The engineer said that my chosen location close to my WiFi using device...
Should I connect my upgrade to 150 before going live,if so will I lose my landline connection if I doing before going live