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Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Eero 6 and Goggle nest

Hi everyone I received an Eero 6 a few days ago and since installing it I've had issues with my Goggle Nest app. The thermostat is connected fine to the WiFi and I can connect to the Nest app fine if I'm using WiFi on my phone. But if I'm using mobil...

Slow on ethernet

Hi need some help With my Internet speedsIt Started last night everything was working fine until then I am on full fibre 500 I am still getting around 350Mbps on phone(Wifi)But ethernet has dropped to 95Mbps never getting above 100MbpsThis is for all...

daz45 by Team Player
  • 175 Views
  • 6 replies
  • 0 like

Eero 6Pro reset

Eero 6Pro, supplied a couple of months ago, has stopped working.The LED is quick-flashing yellow(-ish).Holding the reset button for 30secs does nothing. I have it connected to the supplied Eero power supply. Anything else I can do to get it working?

Yale smart alarm offline

Hi just gone on to fiber had new eero modem my yale smart alarm worked for couple of hours, then the modem done a update now the alarm is offline and i cant reconnect i tried rebooting the alarm and modem but us still off line, any advice or suggesti...

amos19 by Team Player
  • 949 Views
  • 40 replies
  • 0 like

Digital voice adapter

I am desperate for help. I am due to connect to digital voice but because of my lack of hearing I have had to ask a friend to gather information for me from Talktalk. He has made countless calls to try to find out how I can use my home phone without ...

WiFi booster

Hi Our WiFi isn't reaching the back of our house. Is it possible to have a booster?

Additional eero

Hello, two questions. If I buy a seconds talktalk eero on eBay, will it continue to work? Would seem a great way of reducing ewaste. Do talktalk sell new / refurbished euros and if so could you send me a price list? Thanks

TalkTalk Needs to Source Different Routers

I'm located in West Yorkshire. We've had an inconsistent connection for this past year on TalkTalk. I'm switching providers this week. About a month ago, my Eero router failed. I received a replacement. After another month of random dropped connectio...

Eero router does not have discovery/secure plus

Hi, We have full fibre with the eero 6 router, however we don't have access to the secure plus/discovery area which means we cannot change things like the ad blocker. Can this please be added to our account. Thanks

LouH81 by Repeat Guest
  • 716 Views
  • 15 replies
  • 0 like

What's the difference in these two eeros

I have an eero6 for my full fibre broadband and have decided to switch my landline to VOIP. Do facilitate this I have been sent a new eero6 and a VOIP adaptor.My question is...What is the difference between my existing router and the new one. They ar...

ftwizard by Conversation Starter
  • 196 Views
  • 1 replies
  • 0 like

Full Fibre Install

Hi. I have a full fibre install a week tomorrow 26th March. A couple of questions, which i would sooner get straight from the horses mouth, so to speak. Will both the Router and the VOIP equipment be sent to me, before the installation. Secondly. I d...

tsmiggy by Whizz Kid
  • 568 Views
  • 10 replies
  • 0 like

Not received router, Engineer coming in 3 days

Hello, I have been contacting support constantly about this and keep getting the same answer. This is already 4 months delayed and my appointment is due on the 21st, no tracking details received and every time I contact support I just get told : "res...

K8SE10 by Visitor
  • 321 Views
  • 4 replies
  • 0 like

Resolved! 2.4 ghz device unable to see new eero wifi

I upgraded to full fibre and an eero 6, and have all my devices connected except one. This is a wifi enabled cat flap which was fine on my previous router. However despite trying legacy mode, or disabling 5 ghz it can't see my network and I can't add...

Additional Eero router

Hi I have recently upgraded my broadband to full fibre 150.I'm having problems watching tv in the bedroom furthest away from the router, the picture is frequently buffering.I was wondering if an additional Eero router might solve this problem and if ...

Port forwarding with Eero 6 router

Hi all, I am attempting to open and forward ports (51820, 80, 443) from my Eero 6 router to a device. I have set this up on the Eero app including adding IPv6 firewall rules, trialled turning IPv6 off, and confirmed my device firewall is not blocking...

existing by First Timer
  • 559 Views
  • 8 replies
  • 0 like

Full fibre 500 not getting even minimum speed from that

From 3rd of march when my service was installed I'm getting constant issues with my package speed. ONT > eero 6 pro router showing 517Mbps on eero app Anything connected to main eero router by either wifi or cable (cat6) can't get past 300Mbps. I hav...

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Eero no Internet connection, CityFibre

I am getting seriously annoyed with the TT Full Fibre connection. Over a year ago was informed that CityFibre would be installing ONT and would be switched to full fibre as a result. But ever since I’ve been stuck on a Part Fibre connection with old ...

Fibre900 needs eero Pro 6E or Wifi 7 router

Hello,Can TalkTalk provide eero Pro 6E or Wifi7 router with Fibre900?The current eero pro 6 is not capable of maintaining the fibre900 speed. Waste of money, if customer is paying price of Fibre900 and getting speed to Fibre500.Can someone technical ...

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bitrate by First Timer
  • 986 Views
  • 15 replies
  • 0 like

Eero 6 poor coverage in

Hi, since having eero 6 fitted, my WiFi coverage into my kitchen extension is poor due to it being furthest away from the eero 6, what is best way to improve this?

les41 by First Timer
  • 355 Views
  • 4 replies
  • 0 like