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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I recently had Full Fibre 900 installed and was given an eero pro 6 router to go along with it. I have found that I only recieve full signal in the room that the router is based in and the minute I exit that room my signal either becomes weak or drop...
Hi, Just been upgraded to Full Fibre 150 and got the new eero router but didn't realise it only had 2 lan ports one for input and the other for landline or talktalk box. on the old router (sagemcom fast 5464-2) it had 4 ports so I was able to connect...
I can see details on the eero site for eero pro 6 (discontinued?) and eero pro 6E. But what is eero pro 6s? Is it a special model for TalkTalk?
Hi. I have just been upgraded to full fibre 150 and been sent an Eero 6. I was told this was a fantastic router and would cover the distance to my detached garage 15 meters away from my house without issue. I have set it up and in the same room get f...
When setting up my Hive hub it says it is online on the eero app but on the Hive app it says it is offline?
I just connect my new router Amazon eero. It connects but it gets to an error of External IP i tried everything possible in terms of troubleshooting but still not connecting. Please could someone help me.
HiI've been on full fibre now for about 3 months and have recently installed an external security camera. However, this gets little to no WiFi signal.Do TalkTalk supply additional Eero Pro 6 routers so I can try to position it as close as possible to...
Hi, I was supposed to have my full fibre installed on the 15th of January but the engineer who showed up only installed the wall socket inside our flat and on the flat roof outside but didn't connect the fibre optic cable outside as it needed to be p...
I had 150 fibre installed a few months with an eero and paid £76, I was assured it would cope with voip and reach all around the house. It never has reached upstairs with a decent stength. I bought another eero to extend the signal still didn't work ...
Hi Every couple of days when I turn the TV on I have to reconnect to my wifi. I spoke with someone via chat and they initiated a firmware update for the Eero which they thought would solve the issue, however today I had to reconnect to the wifi again...
I have no internet since Monday nothing from Talktalk nothing from nobody. Help me please I have children and car to charge I need connection Richmond TW9 area my account number REMOVED
My router keeps just not working for around 20/30 min periods 3 times in 7 days now. by the time I get through to someone and they “run the test” they tell me they have “fixed the problem for me” they clearly haven’t. How do I get them to send me a r...
1. Eero app not showing current devices connected.2. I get notification of devices joining my wireless but I can't seem them.3. Not showing weekly activity.4. I get 'We couldn't update. Something went wrong. Please try again laster or contact support...
Been on full fibre since 8Jan25 and, while it meets the speed stated, the service is far from acceptable and considerably below the experience I had with the slower copper line. Niggly faults, like Google searches from Firefox just timing out (especi...
Hi. I have VolP 150 installed and received a Grandstream alongside my Eero 6. I hadn't installed it until Sunday (26th Jan). I followed all the wiring diagram as i also have a Hive thermostat hub and a Blink Camera hub. All worked well as I fed the o...
I gave upgraded from fibre 65 WiFi hub 2 to fibre 150 with eero 6. Since coverage not been great. No issues around house previously. Back of house WiFi drops of to mobile data returns when back in lounge. Upstairs buffers alot not consistent. Sgsin I...
Order placed a month ago. So far I have received one VOIP the other week.But I have still not received the full order:Digital Voice Adaptor 2 x eero Pro 6s Also the engineer will arrive very soon on Thursday (30/01/2025) I am not able to go through T...
Since getting my eero 6 I cannot add my security device into my Yale App to remotely access the cameras on my smartphone, any suggestions for a fix?
HiI have tried to install an update on my Eero router, but every time I click on install now I get the circle of doom where it is stuck on restarting network. I have done all the usual stuff unplugged it etc and when I go back into the app is says up...
Hi Does anyone have suggestions to start caller ID working again after contract renewal?
I had a FF500 installed this morning. The engineer installed the fibre and stated the rest is for Talk Talk to deal. Although I have WiFi other devices do not work as the engineer stated I should have been provided with SPLITTER. My cameras don't wor...
Hi all, I'm trying to setup DDNS on my Eero device that came with my TalkTalk subscription. I see that there have been posts about this some time ago, and it wasn't possible but was on the roadmap. I wanted to see if this was now possible, this is a ...
After spending several hours on different days, talking to chat agents I am still no further forward. Like many others, my network spasmodically switches off at 00:00 and comes back on at 1 am. I have tried checking if it is Homework time, but I can'...
Hi, hope someone can help. I currently have 2 eero hubs already, however I can never get WiFi in my kitchen, my kids back bedroom & the back of the house. Does TalkTalk support whole home WiFi? I could really do with another hub for the mesh?… I have...
Upgraded to fiber900. Connected eero pro6. No Internet.Chat useless. After my working hrs before 7pm phone call useless as technical team not working anymore. How can this be reported and fixed???!!!!