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Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

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Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Accessing AXS App or Website being blocked by AXS

I have the latest Eero software, I have the latest AXS app and Chrome/Edge/DuckDuckGo web applications, with NO VPN in use.When I try to access the AXS website or app I get blocked due to suspicious activity. It doesn't even add the IP address to the...

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Why do i need EERO 6

why do i need to replace with EERo 6?i dont see well cant use a smart phone and also Deaf.why can i not keep same router

Zazzi by Newbie
  • 29 Views
  • 1 replies
  • 0 like

Resolved! Eero can’t find WAN IP address

- FTTP installed today by Openreach- Fibre 500 with Eero pro 6- Previous posts hint it could be an activation issue, or the S/N needs to be linked? All help would be greatly appreciated, please do ask for any more information that’s needed.

drnez by Sightseer
  • 115 Views
  • 7 replies
  • 0 like

Eero booster request

I’ve put in multiple requests on live chat for an additional eero/booster for my home due to lack of wifi range, both times I was told they had been ordered for me but still no sign of them after 6 working days of waiting each time.

Unique problem with Eero router (and its support)

I'm having an issue with my Eero router. Everything worked well until I changed my WiFi password. After updating my devices with the new password, my Blink sync module wouldn’t connect. I tried a guest network with the old password, and it worked—but...

pavlova by First Timer
  • 98 Views
  • 4 replies
  • 0 like

Additional eero?

https://community.talktalk.co.uk/t5/Articles/About-Total-Home-Wi-Fi/ta-p/2813274 states: "If you've moved your eeros around and you're still not getting coverage everywhere you need it, you might need more eeros in your home network. Message our live...

surfer777 by Popular Poster
  • 209 Views
  • 10 replies
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Eero connection

Is it possible to connect the eero to my router using spare telephone wall ports? That is, can I use a cable from the router to a telephone wall socket and then place the eero in another room and then connect it to another wall socket using another c...

Andyf3 by Popular Poster
  • 195 Views
  • 7 replies
  • 0 like

Eero connection

Hi all. We have recently gone over to full fibre 150 and the eero router and a new tv box. It is all up and running fine with no issues. In the other room we still have a huawei youview box connected to our other tv. I cannot get this to connect to t...

Wifi Drops out

Since installation of our Eero 6 we have had intermittent problems with the wifi dropping out (especially in our Lounge and upstairs) was thinking of getting an extender to help with this but before I purchase one I understand that this may not solve...

Full Fibre 900 Eero 6 Pro Set Up

We are upgrading to Full Fibre 900 using the Eero 6 Pro set up. Currently we have a hard wire connecting from the router in the main house to a small garden office - can this setup be replicated with our new hardware?

Eero 6 5Ghz channel change from CH 149(155)

Hi, My eero is stuck on Channel 49 (155) on the 5 Ghz frequency, I have some devices that cannot use channel 155 so can I request that this be changed to the lower range please like others have in the forum like here, here, here, here & here. I am on...

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Adam137 by Visitor
  • 158 Views
  • 3 replies
  • 0 like

Full Fibre 150 Slow Upstairs

I recently switched from fibre 35 to full fibre 150. It works perfectly downstairs but the speed upstairs is quite slow, and seems to disconnect and reconnect to devices in my back bedroom. I didn't have this issue when I had fibre 35, the connection...

FrankB1 by Team Player
  • 103 Views
  • 1 replies
  • 0 like

Eero 6 Can't Reach Internet

I have fibre 150.. Swapped out existing router for eero 6 earlier & it said it couldn't reach the internet. Spoke via text with TalkTalk & they tried from their end, but they couldn't help & said the eero may be faulty & are sending me a new one. I d...

Ickle by Repeat Guest
  • 465 Views
  • 10 replies
  • 0 like

eero coverage

Good morning ,we have recently changed to full fibre and have installed the Eero router . We now seem to have a weak signal in the back of the house , ( where before it was fine ) is there anything we can do to boost the signal ?thanks

Eero wan ip error

I’ve had no internet since the 22nd October. The ont is all green lights, eero won’t connect to the internet and comes with a wan/ip error. multiple hours daily on the live chat. One city fibre engineer who never showed up but apparently fixed the is...

Eero pro 6

After replacing my eero 6 router with an eero pro six router I have noticed that my download speed has dropped by 25Mbps

Eero 6 no external ip address

HiPlease bear with me as I'm not entirely sure on the lingo etc. I was with sky for broadband, fibre has been installed in my area so signed up to talktalk. Engineer came out to fit fibre cable from pole just outside my garden to property, done his j...

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I have 500Mbps but am getting less than 200Mbps on my xbox

We don't stay in a particularly large house just a 2 story, 2 bedroom. But I can't seem to get a decent connection to my xbox through wifi. I do have a second Eero router but it won't connect to the main one that is downstairs even they can see each ...

DaynaC by Newbie
  • 335 Views
  • 3 replies
  • 0 like

eero

we have fixed Eero router yeasterday.But we don't have no place to fit our land line phone,Tv,gaming etc. what to do?

Visakan by Newbie
  • 1035 Views
  • 12 replies
  • 0 like

Yale alarm smart hub offline

I have unlimited fibre with 2 eero. The yale hub is wired into the second eero.Yesterday (16th Oct 2024) when enabling the alarm, the smart hub suddenly went offline.On checking my eero, there was an update waiting. I did the update but it said compl...

500mbps service downgraded itself to 100mbps

According to my Eero, I am now connected to a 100mbps line. Speed tests confirm this. A line test suggests that there is a possible fault, but then can't find one. I have been holding onto chat for tech support for just under 30 minutes. I suspect th...