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This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Hi, My connection is not stable and keep going on and off, this started from the 20/7/24 in the evening and still going. I've tried to call the customer service but keep cutting out as soon as I reach the full fiber team. There is anyone that is on t...
I know it’s a previous topic of discussion and unresolved issue regards reduced signal strength experienced when upgrading to Talk Talk full fibre and using the Eero device. like others I’ve had to install an extender to restore service to some of my...
I have 2 eero 6's that will not update to the latest firmware. V7.4.2-15. Currently on 7.4.1-26.I have tried leaving on overnight to update, tried forcing manual updates etc but nothing happened. States update is in progress. Can you assist please.
I'm already on Full Fiber 150 but have ordered an upgrade to the 900 package. My Eero Pro 6 routers have arrived but the start date for my 900 package is 25 July (next week). Can I go ahead and get these new routers connected and set up while I am st...
I have 2 eero that will not upgrade to the latest firmware I have tried leaving overnight, manual updates etc but nothing happened See pics
2 eero sent, one worked to start with then stopped, another eero sent, more engineers still not working, eero says no external IP address, spoken to 11 different agents who all repeat the same script, im sick of being told the same thing, nothing wor...
It's been a while since i've been on the community, and it feels good to be back. This is just a general post. I've been on Full Fibre 65 with my old landline package also attached since the free upgrade to the CityFibre network a couple of years ago...
Swann doorbell will not connect to new eero system
hi, i have upgraded my broadband to the full fibre 150 package and are using the eero 6 router which was sent in the post. i have successfully set everything up but some devices will not connect. the houshold has around 10 devices so it should be ok ...
Hi everyone New here but been a TalkTalk customer for years.I recently upgraded to full fibre. Had eero units previously installed and was sent upgraded units as part of my package.I just wanted to ask if anyone knew;(a) is the end user the owner of ...
I have had fibre 150 fitted by Open Reach the new EERO was fitted where they said it would better than the talktalk router , with the old router I got coverage all around the house even in my up stair office, Now only working down stairs no coverage ...
I upgraded from 150 to 900, my eero app on my phone shows a maximum download speed of 939, but all the tests on my gaming pc show a maximum of 430, is this normal. pc is approximately 10 feet from the main eero box, another box upstairs. Mobile phone...
I know nothing about how wifi or anything works to start. I've just moved into my first house and signed up to talk talk for WiFi as it was the best deal. I've received an eero 6 box but it seems like I'm supposed to also have a router to connect it ...
Good Morning,I've finally got round to checking my Eero 6 5ghz channel. I have some devices that cannot use channel 155 so can I request like others have that this be changed to the lower range please.
I'm wondering if anyone could help me please? I've recently upgraded to fibre 150 and I received an eero 6 and the channel which it operates on is 155 when on 5ghz which is too high for my desktop PC's wireless network adapter to pick up and also my ...
Just upgraded my broadband service, and was informed I'd be sent a new router. Turns out to be the same Eero 6 Pro I already have in place... do I need to swap out for any reason or just wait for the service to be updated? Cheers
Hello, I'm really frustrated with the service I'm received from talk talk. The openreach engineer installed the line to my property on 24th June which was my go live date. And to day is the 26th June and I still haven't received my equipment from the...
Spoke with live chat yesterday, issues regarding lower speed than guaranteed minimum and home phone not ringing to alert for calls ever since fibre 500 install. Requested copy of chat, assured would be sent to email. It hasn't been sent so far. Is th...
We had a power cut two days ago and since then our Apple devices are struggling to pick up a WiFi signal. They say connected to the network but there’s no internet connection on the device. All non-apple devices are working fine. thanks in advance fo...
Hi, I got an update to full fibre and an engineer came on Monday 17 June to install it. An eero device was sent to my home and while the engineer was here he tried to set it up himself, 3 hours later he was unable to and in his attempt to reconnect t...
Lap top does not recognise erro router
Ookla downdetector conforms definitely issues at talk talk. My connection to router and black box is 100%. But talktalk is completely down. Why is it never accurately reflected in service status. There are clearly uses when nearly 120 people report i...
I have 2 Eero's and obviously a fair few devices, however there's a clear issue with iPhone 12 that I can't fix whatever I do.Eero setup is one in backroom downstairs attached to the line, and one in upstairs office front room. I have nothing else co...
Like quite a few people on here, I have issues getting connected to my Full Fibre internet connection. City Fibre Installed ONT3 green lights - Service Light is offEero Pro 6 shows "No External IP Address" Have plugged laptop directly into ONT with e...
Hello, I recently moved to another provider, I have been waiting to send the 2 eero routers back to you but no returns bag has arrived Please can you send one out asap as I would not like to be charged. Cheers