We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Hi I have just had Fibre 150 installed and have manged to get both eero6 working and the grandsteam dva. The only problem is the coverage throughout my house is not as good as previously when I used a Talktalk dline extender. Will a second Eero6 fix ...
Just upgraded to 150 Fibre, with Eero. The new speed contract seems to work fine with the existing TT router I had for 76 Fibre, so I wonder why I need Eero at all. Also since there seems to be no phone socket on Eero as there is on old TT router, wo...
hi , i am having issue with Eero 6 router provided by talk talk, its keeps disconnecting itself and and speed keeps dropping , had use the old talktalk hub now , as the eero6 provided is not reliable at all. and even after reporting to fibre team , t...
Just upgraded from Fibre 65 to 150 and received Eero 6 today.Problem 1. My previous TalkTalk hub has a phone socket and four Ethernet sockets plus a WPS Button. Connecting my landline phone was therefore very easy but the Eero does not appear to supp...
Hi Recently changed ISP to Talk Talk and subsequently installed the Eero 6 Mesh system which is working perfectly fine. However, I have been unable to link my Blink Camera System to the network . The error message I get is “most likely cause incorrec...
Hi, I've cancelled my service and I've got one Eero Pro 6 and another I got separately. I'd like to keep my Eero from TalkTalk. They've asked for it to be returned but going by the terms and conditions I own the device. Can I still be charged if I do...
Will be setting up my new Eero router next week, and in advance I have a question on connections. Currently I use a Tado thermostat that requires an ethernet connection into my existing router. I see that Eero has two ethernet connections, one of cou...
5 days ago I made the upgrade to fibre 500 from fibre 65, I switched to the eero that was shipped out 2 days ago. I was getting the same speeds as before so I called them up and they claimed to have made a manual upgrade to the fibre 500 as apparentl...
I have just upgraded to Full Fibre 150 and an Eero 6. Most devices have connected as expected but my laptop will not connect to the 5ghz band. I have updated the driver for the wireless adapter and set it to connect to 5ghz as a priority but it does ...
Hello, on the eero app under the discover section I don’t have the eero secure option, as this is free how do I fix this issue, I’ve seen a few posts about this on the forum from other users that had the same issue.
I have just upgraded to Full Fibre 150 and consequently have an eero 6 with Eero Secure. My question is does this come with access to free Malwarebytes software as a thread in the community says it does but the Talktalk website implies it doesn't. If...
I have a eero Wi-Fi hub but I’m trying to connect a Wvl TP link Wi-Fi booster for up stairs but my eero hun do not have a WPS to press so my Wi-Fi booster connects to it what can I do
My eero router is it lock on Talktalk?
Good day I urgently need assistance with my internet connection. I am experiencing the same issue I’ve seen on multiple posts now, my eero device connects to my phone’s Bluetooth and then fails the next step as it says it cannot connect to the intern...
Hi there, I have just upgraded my package at the end of my contract from Full Fibre 500 to Full Fibre 900. I was told that I would be receiving an additional Eero router for total home WiFi but have only received the main Eero Pro 6 one today. Do I e...
Hi I need some advice. Due to the way our house is set up we only get good BB signal in the living room and use the TP-Link Deco Mesh system for everywhere else. Currently on fibre 60 plan that s is being upgraded to FF 150. So I need to know if my D...
I have recently upgraded to full fibre 150 and I'm really pleased with it. However, only one eero 6 router is provided and I am still using an old router upstairs as a wifi extender. It works reasonably well but, I would like to replace it with anoth...
I am not happy with eero as my fibre router. When full fibre was installed an eero router was part of the installation, no other option given. A mobile phone was required for the installation to be commissioned and, not owning a mobile phone, I was r...
I got my eero yesterday (with a delay) then started the activation process. There was an Wan Ip address issue (as apparently many people are having here) then spent 3 hours on chat&call yesterday and 2 nore hours on phone today. They decided to send ...
May I order 2 x Free of charge boosters for 2 rooms with TV’s in as since Fibre installed I’m not getting full service of Netflix Prime Disney I Player etc in the other rooms bedroom kitchenthere was no problem before
The wifi connection keeps dropping when i'm in a different room from my Eero which was only installed yesterday! Any suggestions please - do I need a booster of some kind? My old (non fibre) router seemed fine. What can I do please
Hello, I recently received my new eero 6 for my Fullfibre150 package and the VoIP Grandstream. My query is regarding the setup of these and using a 5-port Switch to connect my Hive Hub and Ethernet extender. Both Technically require direct connection...
Same problem as everyone else with same subject. Countless conversations on chat and some phone. Repeated diagnostics, Openreach sent to resolve, claims (texts/emails) to have resolved but same issue in the app failing at the wan ip address. Any act...
Hi Folks Same issue a few people seem to be having. My broadband went live last Wednesday (21/03/2024) router arrived last night finally but i cant get the eero pro 6 to connect at all. Have powered it off and left it for a while a few times before t...
I need access to DDNS settings which i can only get from Eero Plus on subscription apparently. Does anyone know whether I can upgrade from the Eero Secure that comes with the TalkTalk package? Thank you in advance