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From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I am an existing customer on fibre 65 at the moment, with digital voice. I am eligible to upgrade but all options showing don't include digital voice.I don't want to lose my number by upgrading and then adding digital voice at a later date. I want ei...
In January I changed to full fibre with digital voice with a new router FAST 5464 2.4 replacing a very old TP Link router, and using a set of 3 cordless phones.On at least 7 occasions the telephone conversations have been cut off and once on my deskt...
Hi Just a quick question, how do I manage Callsafe from my account, or is this not possible? The option seems to have been removed I have been waiting for an update for months. There was a banner advising of a price increase at one time clicking on i...
Since converting to Full Fibre with Digital Voice, I can still receive Voicemails (on my former landline number). However there is no Notification Tone to warn me of unanswered Voicemails like there was on the analogue service. (The analogue service ...
I am looking for a deal as an existing customer.So, I go to the highlighted 'Deals for existing customers', at,https://www.talktalk.co.uk/broadband/deals-existing-customer There is the usual choice, New customer/Existing customer.So, I leave it selec...
I have sent a message over a month ago ref my router haveing a orange lite flashing reqesting a new one. I can get on the internet useing a tp-link router. what bothers me is that i have not had reply.
I'm a TT VOIP customer and interestingly, whereas CallSafe was effectively removed from My Account and from 1472 for many months, all of a sudden I discover that the service has been restored on 1472, though not in My Account. So it's confusing then ...
Hi I have received an email from TalkTalk saying that Callsafe will shortly be chargeable. As far as I am aware, as I am using VOIP (digital voice) and call safe is not avaiable, I am assuming this is an error and no additional charge will be made to...
My Fibre 150 VOIP connection is due to renew soon, but am looking to upgrade to Fibre 500 VOIP.I have some questions below that hopefully one of you can answer. I currently have Eero 6 running in Bridge Mode / Legacy Mode linked to a TP Link router (...
Hi all.Belatedly I went to try and set up the digital voice app so I could get incoming landline calls on my iPhone. But since October it's no longer available. I can download it but Talk Talk won't let me create an account / password.Are there any s...
I upgraded to TalkTalk Full Fibre last Friday with an Open Reach connection (TalkTalk will not provide VoIP on City Fibre lines in the area, unlike Vodafone).The "landline" phone is plugged in to the router.VoIP does not work. If I call my own number...
Hi all, Just had city Fibre upgrade our Internet today 11/11/2025 (From Fibre 65 to Full Fibre 150) Received a new hub from TT (Hub 2) All the emails went got from TT said digital voice was included and we also received a email from TT saying install...
Having been with TalkTalk since before it was Tiscali I eventually accepted the inevitability of fibre having flirted with Virgin after they had dug up all of the footpaths to lay cables only to find that BT had put in ducting 45 years ago. The prosp...
HiDoes anyone know how VoIP works on TalkTalk full fibre (Open Reach)?(Vodafone supplies a router with 2 phone ports).Does the TalkTalk Router have phone ports or if so how many?Or does TalkTalk supply a Digital Voice Adaptor?If a Wi-Fi Hub 3 router ...
HiO.k. So am having problems with no callsafe on my account.A lot of info suggests its due to Voip and FTTP fibre changeover ( respectfully Talktalk teams as well)I would like to suggest it definately and categorically cannot be.The reason being I we...
Morning I need to change the subnet on my present hub2, mainly because I need to use my existing router to use my present configuration. Because the Grandstream became so unreliable and the Eeros bought the dust with blown power bricks, (yes I know, ...
Talk talk sending me wi-fi hub 3,with voip/phone connection on rear---will I be able to use a 3way phone splitter into connector as I wish to connect 3 anologue phones?
Hi --will I have to notify talk talk regarding above package,going live in a fortnight,,that I wish to keep my anologue phone number?Also I will have three phones to connect to router,can I use a 3 way splitter to router phone/voip connector?
Hi there is a member of the support team that can help me out please.So far just under 20 hours of online chat and about 16 hrs on the phone and no resolution.Transfer from TalkTalk Gfast system to FTTP.I was promised my phone number would be transfe...
Hello TalkTalk,On July 18th I received an email from you about FTTH upgrade to my service, in it you said ".... but there will be no change to your current contract, monthly bill, telephone number, or extra services".The change to full fibre has now ...
Hello, another question for community, due to have Full Fibre fitted this coming Thursday, as I had pay as yo calls with previous package, was told I had to have Voip included in my package this time as a add on and at a cost, if I do not require thi...
I currently have my Eero 6 in legacy mode connected as follows:-Ont - Archer VR2800 router ( without active wifi in Wireless Router mode ) then Cat5 from router to Eero, Cat5 from router to wired Lan and Cat5 from router to Grandstream DVAThis all wo...
I seem to have lost my Digital Voice again today, am i alone or is this a wider issue. Thanks
I have been without my landline for nearly 4 weeks. TT sent me a Eero Router but despite numerous attempts to set it up, it will not connect to the internet. They also sent me a Digital Voice Adapter. The Technical Support Team have told me that I ca...
I have just new fibre 150 VoIP installed by OpenReach along with the new router. On the back of the router the phone socket is covered by a label saying "Digital Voice Use when instructed". Is there something else I need to do or can I just remove th...