We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Hello,I had my full fibre installed on the 7th August 2024. My service has never worked and TalkTalk tech support doesn’t seem to be taking it seriously. It has been escalated so many times now that I don’t know what to do.I have had city fibre over ...
Hi, I have received a Eero 6 on a full fibre 150 contract. I have followed everything on the instructions and it’s failing on WAN IP. I have read other posts here and been through the ‘turn it off for 30 mins’ multiple times but to no avail. From wha...
I've been using the TT Digital Voice app for quite a while without any issues.This week a call was diverted from the landline, but only rang on my wife's phone, not on mine.I tried to login to the app and it no longer allows me to access it. A messag...
I have got my Full Fibre installed today 21/8/2021, there are 3 green lights on power, PON and LAN. However, when I try to setup the eero, it said your eero pro6 can't reach the internet. I have tried the to set up the second eero as gateway and trie...
I have noticed a few posts where folks are having issues with Eero set-up at the registration stage where it can't reach the internet due to a WAN IP adress error resulting in them spending hours on end to TT support without a resolution. I now have ...
When I originally signed up on a new contract I got sent my link to activate my Now TV Sports after transferring over from my previous supplier on 8th of May but the link did not work. Tried the chat response to get a new link sent but no link was se...
Hi, hopefully someone, anyone can help please? Long story short, we were suppose to have full fibre 900 installed about a month ago, an engineer came and unfortunately said they could not install anything as they were not flat roof trained, as we hav...
Hi there. I created this temp account just so i could make this post. First of all I can't log in to myaccount on any of my devices. After the site attempts to load I get this error message Site attempts to load my details. Then i end up with this I ...
Can someone advise which setting i need to change as when trying to login to a legitimate website i keep getting error message ‘this connection is not private’ Clicking further is states the website certificate is not valid etc. I can access the abov...
Hi all, Unfortunately it looks like it's possible that my TalkTalk router will not arrive before the installation (Yodel is showing it is "delayed, please check back". Am I still able to use my own router like in the old days? I have a fibre compatib...
Hello, I'm being asked for a pin number which I have not had or asked for, anyone help, when trying to watch internet , it then asks for a default pin, so can't proceed, anyone help.
Just received a message stating that TalkTalk will be upgrading my broadband to Full fibre, and due to inconvenience they offer £25 vouchers, anyone had this and is it a scam?
Hi YaJust noticed an issue if you're trying to log in to this site.How are you supposed to get an e mail with the log in code when the e mail server is down? This happened to me just now but only for 5 minutes.Please place this comment in the correct...
I have received an email from possibly talktalk saying that we are getting a free upgrade to double broadband speed through city fibre is this genuine or a scam
Hi , why is my bill going up, I want to close my account because I’ve moved houses
I moved home and was transferring my account to new address. Received my new router and booked appointment to get engineer out. Engineer didn’t show and when I ring helpline the automated system wont accept my mobile because my old account has been d...
Please can somebody confirm that 0800 458 6114 is a genuine Talk Talk number for an upgrade?
Hi i had full fiber installed by openreach yesterday and after the guy hooked everything up the connection wouldn't work, PON light flashing. he told me somebody would "probably come out later today" to fix it and told me to keep checking the PON lig...
Good Evening I have no internet service and the earliest Open reach appointment is Tuesday 15th August 2023 between 8am and 1pm. I need this sorting sooner. Please can somebody help and get me an earlier appointment. The LOS light is RED. Thanks
Hi, I have recently signed up to FTTP, however I can't find a way to setup a talktalk mailbox. I have a need to use smtp and spamhaus says this for my IP address:It is the policy of TalkTalk Communications Limited that unauthenticated email sent from...
Renegotiated my contract but this month will have been billed incorrectly (old bill price) THREE times... £9.36 was added to my account last month with my expectation that my new contract price will come into effect on the next bill. I was wrong... M...
.
Hi I'm getting an error 503. I have not moved or anything. there was a mistake on my account which was supposedly fixed a month ago where you had the wrong address. Again, we have no internet, we have no mobile reception and my wife is an oncall soci...
So it seems there is a growing number of people with this same issue. Switched to TalkTalk Future Fibre yesterday and have had no internet connection since, perhaps the clue is in the product name and I’ll get it in the future…I digress, ONT lights l...
hi, we have had fttp 150 installed and after some installation issues with the pole and 3 engineers it got installed but didn't get activated, so I phoned TT and supposed to have it activated but its not working, the green pon light is still flashing...