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Very Important V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Resolved! Odd message from talktalk

Odd message from Talktalk welcoming me to full fibre whilst being with them for months

alanjc by Conversation Starter
  • 1256 Views
  • 18 replies
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What's going on with MyAccount?

I can't log in to MyAccount.What is happening now?Miserable new colour theme as well. Yellow-green. Looks like something for the sheep to graze on. This is the error message:abcIt always ends here, as above.I used to log into MyAccount via 'https://s...

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Billx by Insightful One
  • 566 Views
  • 4 replies
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Resolved! Talk talk android app not working

Well l have been on 900mb service for a while and thought l would install the app. However when l log in it says can't use it, now the about says only for 900mb see rvice so why?I can't log I to the main Web site either just says technical error. I a...

Where is chat

HiI have spent an hour looking for chat in my account. Can someone please tell me where it is. Its certainly not "at the top of this page".

JJR99 by Popular Poster
  • 893 Views
  • 7 replies
  • 0 like

BT cables upgrade

Had someone knock on my door saying BT have upgraded the cables in my area and if I get a new router i can get 150mbs instead of the 50mbs I'm getting at the moment. They said I should talk talk should have been in touch about it ( they haven't) and ...

Joemo by First Timer
  • 2789 Views
  • 17 replies
  • 0 like

No full fibre broadband since 28/03/25

Will be grateful for any help regarding this. We are on talk talk full fibre 65 package. The internet has been patchy since 17th march but have no internet since 28th march. The router ( black wi fi hub sagecom fast 5464-2) is flashing amber at diffe...

Jay20 by Chatterbox
  • 1503 Views
  • 9 replies
  • 0 like

full fibre activation/connection problem, help please

Hi - I upgraded to Full Fibre 500. OpenReach installed it on Monday. However it would not connect to the internet at allONT - all 3 green lights OKThe Eero Pro 6 is unable to obtain an External IP AddressMy existing 3rd party router - also unable to ...

ypwlng by Team Player
  • 1892 Views
  • 8 replies
  • 0 like

New router not connecting

I have a new replacement TalkTalk Router and have been unable to connect. TalkTalk sent City Fibre as they said it was their fault. ONT and all cabling checked by them. The ethernet lights solid for about 40 secs but amber light continues to flash on...

jbxox by Popular Poster
  • 4814 Views
  • 25 replies
  • 0 like

Internet connection

Hi my internet never seems to work at my home. There’s always some sort of error. I am continually paying for something that is always faulty

Nargis95 by First Timer
  • 449 Views
  • 1 replies
  • 0 like

No internet, flashing PON light

I’ve had no problems with my connection for about 10 months. The connection dropped this morning with a red light on my eero router. PON light was flashing. I powered both off for a good few minutes before powering them back on. Still nothing. I spok...

Trying to connect to www.screenconnect.com

We use this site for work but today i cannot access it i get the following error message This site can’t provide a secure connectiondatafile.screenconnect.com sent an invalid response. Try running Windows Network Diagnostics.ERR_SSL_PROTOCOL_ERROR

DaveR123 by First Timer
  • 1113 Views
  • 4 replies
  • 0 like

How do i know when full fibre 150 goes live

Hi, i just had full fibre instal but the engineer says that there is a problem with connection.the power light is solid green, the lan light is solid green.the pon light is flashing green. the engineer says it has been reported but when does the fibr...

tdllr by Team Player
  • 9427 Views
  • 60 replies
  • 0 like

Full Fibre still not working after installation

Hello,I had my full fibre installed on the 7th August 2024. My service has never worked and TalkTalk tech support doesn’t seem to be taking it seriously. It has been escalated so many times now that I don’t know what to do.I have had city fibre over ...

Eero 6 failing on WAN IP

Hi, I have received a Eero 6 on a full fibre 150 contract. I have followed everything on the instructions and it’s failing on WAN IP. I have read other posts here and been through the ‘turn it off for 30 mins’ multiple times but to no avail. From wha...

Mcnei1j by First Timer
  • 1132 Views
  • 3 replies
  • 0 like

Can't Access Digital Voice app

I've been using the TT Digital Voice app for quite a while without any issues.This week a call was diverted from the landline, but only rang on my wife's phone, not on mine.I tried to login to the app and it no longer allows me to access it. A messag...

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Eero Pro 6 can't reach the internet after installation

I have got my Full Fibre installed today 21/8/2021, there are 3 green lights on power, PON and LAN. However, when I try to setup the eero, it said your eero pro6 can't reach the internet. I have tried the to set up the second eero as gateway and trie...

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domo_jai by Chatterbox
  • 2631 Views
  • 10 replies
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Eero 6 WAN IP adress error - Can't reach the internet

I have noticed a few posts where folks are having issues with Eero set-up at the registration stage where it can't reach the internet due to a WAN IP adress error resulting in them spending hours on end to TT support without a resolution. I now have ...

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Ontherun by Popular Poster
  • 4583 Views
  • 15 replies
  • 0 like

Unable to activate Now TV Sports link

When I originally signed up on a new contract I got sent my link to activate my Now TV Sports after transferring over from my previous supplier on 8th of May but the link did not work. Tried the chat response to get a new link sent but no link was se...

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Cory97 by First Timer
  • 1401 Views
  • 2 replies
  • 0 like

ONT not registered/authenticated

Hi, hopefully someone, anyone can help please? Long story short, we were suppose to have full fibre 900 installed about a month ago, an engineer came and unfortunately said they could not install anything as they were not flat roof trained, as we hav...

This connection is not private

Can someone advise which setting i need to change as when trying to login to a legitimate website i keep getting error message ‘this connection is not private’ Clicking further is states the website certificate is not valid etc. I can access the abov...

pharry16 by Chatterbox
  • 4135 Views
  • 15 replies
  • 0 like