We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Hi,My internet speed regularly drops from 500mbps to just over 1mbps.How do I stop talking tak from doing this?Has anyone else had this problem and been able to resolve it?Thanks,Keith
I have recently moved to Talk Talk Full Fibre 150, and since then have been unable to watch the UKTV Play App on my Sony Bravia smart tv without constant buffering. Have tried switching off the Eero router, together with switching off TV fully but wi...
I tried to video call someone in USA last night. The audio part worked but the video part started off and then packed up. He could see and hear me but I could only hear him. Why?
I got migrated across to talk talk when shell broadband was bought by Octopus. With Shell despite the bad press they got, the service I received was really good on full fibre 100. Never dropped, no buffing great. Err so much has changed since Talk ta...
Hi , I can join Community OK but when trying to look at my usage e.t.c it just buffers, is there a problem at TalkTalk, I am on Fibre 150 a few days ago it was all OKMikeS86
We have had very poor internet today
Internet turns off atleast 20 times a day and constantly flashes orange when it does
I decided to "upgrade" to the fibre 150 service from the fibre 65 i was on.Since powering up the eero 6 hub the connection to my ring cameras is ABYSMAL !I was getting FULL connection on my old speed but this so called faster more stable service hard...
We have migrated from Shell and have been having problems with internet dropping out. We have a shell router still connected to the old open reach socket. We are on full fibre now but our shell router will not connect through out full fibre socket.( ...
The last 2 night, I have experienced buffering on attempting to use iPlayer, ITVX, etc. is this a broadband speed issue. I have full fibre broadband.
Just recently my broadband has got very slow on the get go, once its connected there's not a problem, but if it hasn't been used for a while, it's like it has gone to sleep and takes some time to wake itself up when I open the browser. I'm sitting th...
Hello I had the auto optimisation switched of originally for the standard broadband it made a big difference allowing me to choose the channels. So 3 months ago I upgraded to full fibre 2.4ghz and 5g we use and the speeds and connections have gone wo...
Hi there I've been wondering for a while why some of my 5Ghz compatible devices can't connect to that signal, and instead connect to 2.4GHz and came across some threads here saying that there is a known issue with eero devices defaulting to a channel...
I am extremely unhappy with Talk Talk, I was going to go to another provider when I was told the wait time to be connected to our new property was so long, they then said they would match prices quoted by other providers and promised our service woul...
Hi, My Samsung S7 tablet connects to my eero pro 6 using the 2.4 GHz wifi network (it is 5GHz capable but refuses to connect to this eero using 5GHz). This hasn’t really been a problem until recently when I repeatedly start to get buffering on stream...
Hi, Am having issues witth my internet last few weeks as it has been disconnecting twice and reconnects to the internet again. I have been disconnected twice last few weeks. I have messaged twitter Talktalk agent for help, they told me to connect my ...
This has been an ongoing issue since I installed the Fiber, at around 11 midnight, my internet just disconnected despite the router saying that it was on. It's so ridiculous that my router extender is the only thing working and my new EERO router doe...
Ive been on Fibre 900 for almost a year now and until yesterday I was getting speeds in the 800-900 consistently. Yesterday I noticed that YouTube was buffering so I ran a speed test and now im getting speeds in the 300-400 range, now this may be a c...
I have had Fibre installed recently. The box with TV is in lounge. There are tvs in kitchen and bedroom andwhen I play Netflix I Payer etc in those rooms it only plays for a short time then goes offWhy is this?it never happened before I changed to Fi...
Recently had Full Fibre 150 installed - I previously had Faster Fibre which was fine but just wanted to upgrade. I now struggle to get my phone connected in my bedroom and conservatory and my children struggle too. The Full Fibre 150 just seems so sl...
Hi,Been reading other threads regarding the above. My EEros are using Ch155, with a control channel 153,( 5HGz) with intermittent breaks in connection. I have 3 eeros, one in living room and the other in dining room and one connected to the fibre box...
Daughter recently upgraded to full fibre (telephone line disconnected), line speed 70mbs approx, was 30mbs, existing router sagecom 5464 still in use. Now have issues with Netflix buffering on tv, and streaming. I have noted that this may be caused b...
HelpI used to receive messages in my inbox but now I get loads of useless data with the message concealed in the useless computer code
In the last few weeks we have had Fibre 150 installed replacing fibre 65. Out TV streaming with Fibre 65 was perfect. Since Fibre 150 has been installed our TV regularly buffers. Think our internet service also drops now & then.
@debbie talktalk@ hi my download speeds upstairs are crap I am getting less than 10 download speed I am on future fibre 65 can anyone help pleas