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Very Important V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Connection dropping every few minutes

My Wifi connection has been disconnecting and connecting every few minutes continually for the last four or five days. I have been told that it is due to an electrical device near the router. However, my router has always been where it is right now w...

RehanQ by Chatterbox
  • 368 Views
  • 5 replies
  • 0 like

Fast fibre 150 constant buffering

I live alone, only me in the house. I switched to fast fibre 150 and every evening there's an issue with buffering. I cannot watch any streaming service without constant buffering. So every evening I turn off the Internet connection and despite doing...

Ziggy64 by Chatterbox
  • 1066 Views
  • 15 replies
  • 0 like

Broadband keeps dropping off

Hi there, Need some help.I have spent 5 hours on "Live Chat" with "Experts" over this issueSpeed when I have it is good. However I get "Connection Unavailable" on my 2 Iphones. My Echo Dot stops playing Radio and then comes back on. My television sta...

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Gantocks by Team Player
  • 6379 Views
  • 48 replies
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Internet connection dropping every 5 minutes

Connection keeps going on and off every so often and I have to do a manual restart to get it back up, please could you check if this fault is potentially caused by the recent storms or if its an error on your end, thank you

Unstable connection on full fiber

Hello,I am having an issue where my connection is unstable. If I run a speed test it shows my connection is perfect however every so often there us a "blip" which disconnects the VPN for work and interrupts voice/video calls. I have spoken to custome...

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Jt2691 by First Timer
  • 381 Views
  • 2 replies
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Instagram reels buffering in wifi

For the past few months instagram has been buffering when watching videos whilst connected to my talk talk Wi-Fi. It’s ok on my 4g. I’m on iPhone and iPad and they are both acting the same. iOS 18.5. Is anyone having the same issues or have solved th...

Sarahb98 by First Timer
  • 364 Views
  • 1 replies
  • 0 like

re-new account

My talk talk account has finished. I want to stay with the company. Need to update my account and pay less than £46.00 per month. Need to talk to someone to make me understand I will be making the right choice. My home telephone is linked to my route...

Random sites not loading first time or not at all...

Hi, I know there's been a problem with routing recently (back end stuff) but I'm still having issues since Monday-ish with sites failing to load first time and having to be refreshed. BBC iPlayer repeatedly buffers and is barely useable (twitch can b...

Mission by First Timer
  • 1102 Views
  • 5 replies
  • 0 like

Wifi extender

Hi, I've had my Wifi for a while now. Downstairs I am having no issues, but upstairs my connection is VERY slow. Could I request a wifi extender

MrHazzer by Chatterbox
  • 3479 Views
  • 16 replies
  • 0 like

Additional Eero router

Hi I have recently upgraded my broadband to full fibre 150.I'm having problems watching tv in the bedroom furthest away from the router, the picture is frequently buffering.I was wondering if an additional Eero router might solve this problem and if ...

BT ADSL modem replacement

I have a BT OpenReach ADSL modem that was installed a long time ago. There are three green LED lamps labelled 'Power','DSL' and 'LAN1'. The power and DSL lights are a stable non-flickering glow, however, the LAN light flickers intermittently and is r...

Unphased0 by Popular Poster
  • 766 Views
  • 2 replies
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FULL FIBRE STILL NOT INSTALLED AFTER 4 MONTHS WHY?????

Could you please clarify the status of my full fibre connection? I have been waiting for approximately four months, but I have yet to receive full fibre service. I would like to know if the installation will take the full contract length.On a separat...

VBhakta by First Timer
  • 649 Views
  • 1 replies
  • 0 like

Resolved! Need a new Router but Tech Support doesn't understand

So had my third BT OpenReach engineer come out to visit my home yesterday afternoon. He did a great job and replacement pretty much everything. When he tested the line using his gear directly to his laptop is what thankfully back up to full speed, ev...

C_Dorrian by Conversation Starter
  • 1368 Views
  • 3 replies
  • 0 like

Bbc iplayer and Channel 4 player buffering

I constantly have problems with my players on 4k box they buffering to a point that I can not watch them, I have recently been sent a new 4k box and the problem continues. I have to switch to my Firestick where the players all work perfectly, so obvi...

Samellis by First Timer
  • 755 Views
  • 1 replies
  • 0 like

Eero device

Helloi would like an eero extender please as when talktalk installed my router they put it in my bedroom upstairs and the connection for my tv is always buffering and the signal is weak when i have run a speed test on my firestick. thank you

lew1981 by First Timer
  • 977 Views
  • 4 replies
  • 0 like

BBCi player buffering

After updating to 150 broadband a few weeks ago I have noticed that BBCi player is buffering whilst watching. I am getting speeds of 140mpbs to 147mpbs so would expect i player to run smoothly. I have a new router and other channels run ok, I have ch...

UKTV Play constantly buffering

I have recently moved to Talk Talk Full Fibre 150, and since then have been unable to watch the UKTV Play App on my Sony Bravia smart tv without constant buffering. Have tried switching off the Eero router, together with switching off TV fully but wi...

MaureenK by Chatterbox
  • 3096 Views
  • 10 replies
  • 0 like

download problem

I tried to video call someone in USA last night. The audio part worked but the video part started off and then packed up. He could see and hear me but I could only hear him. Why?

KatyChat by First Timer
  • 1085 Views
  • 4 replies
  • 0 like