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Broadband loading speed

Cody+
First Timer
Private Message TalkTalk
Message 3 of 3

Just recently my broadband has got very slow on the get go, once its connected there's not a problem, but if it hasn't been used for a while, it's like it has gone to sleep and takes some time to wake itself up when I open the browser.

 

I'm sitting there with a non loading page, thinking there's an outage but it appears to be some other glitch, unless this is a new format? Where the broadband connection is unhooked until it gets a request??  So how best to reactivate it?

 

I'd try an intermediate line speed test, but of course, I can't do that if the browser isn't up and running and by then, it's recording the proper speed - so just wondering why the speed is 0.0 Mbps when it starts up. Is anyone else experiencing this?? Thanks

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2 REPLIES 2

Message 1 of 3

Hi Cody+

 

Do you still need help with this?

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 3

Hi @Cody+ 

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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