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Upgrade fibre65 to fibre 150 charge?

Jim1949
First Timer
Private Message TalkTalk
Message 10 of 10

Jumped through all the hoops  PO.,Shell,Octopus and now Talk Talk. Fibre 65 expires 28/1/26

Can I upgrade to Fibre 150 without a charge?

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9 REPLIES 9

Message 1 of 10

Yes and just referred me my account upgrade offers. Keep an eye on it.

Thanks again Michelle

 

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Message 2 of 10
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Message 3 of 10

Many thanks Michelle. Will check for update. The community is great at getting info and help. I am probably still Windows 10 technically speaking 🙂 Jim

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Message 4 of 10

Morning Jim,

 

Thanks for the update. I've included a Help Guide below,

 

How to contact TalkTalk Broadband - TalkTalk Help & Support

 

Thanks

 

Michelle

 

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Message 5 of 10

Not yet but will probably just let the contract run down before upgrading. A few things to sort out at home.   Out of interest how would I be able to contact loyalty team?  Many thanks Jim.

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Message 6 of 10

Hi Jim,

 

Have you been in touch with our Loyalty Team directly to see if they are able to offer you any upgrades?

 

Thanks

 

Michelle

 

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Jim1949
First Timer
Private Message TalkTalk
Message 7 of 10

Still learning about TalkTalk and Community so hope you receive this reply . Thanks again

Message 8 of 10

Too true best wait. Not really patient person. Thanks.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 9 of 10

You'll need to haggle a bit, @Jim1949.

 

The default is that you need to be very near the end of your contract to avoid an admin charge.

 

You are probably better to wait for them to offer you a free upgrade.

 

Remember, there are government targets...! 

Gliwmaeden2, a fellow customer.