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on 05-06-2024 07:59 PM
Jumped through all the hoops PO.,Shell,Octopus and now Talk Talk. Fibre 65 expires 28/1/26
Can I upgrade to Fibre 150 without a charge?
on 07-06-2024 05:15 PM
Yes and just referred me my account upgrade offers. Keep an eye on it.
Thanks again Michelle
on 07-06-2024 11:17 AM
Thanks Jim 🙂
Michelle
on 07-06-2024 11:12 AM
Many thanks Michelle. Will check for update. The community is great at getting info and help. I am probably still Windows 10 technically speaking 🙂 Jim
on 07-06-2024 10:57 AM
Morning Jim,
Thanks for the update. I've included a Help Guide below,
How to contact TalkTalk Broadband - TalkTalk Help & Support
Thanks
Michelle
on 07-06-2024 10:53 AM
Not yet but will probably just let the contract run down before upgrading. A few things to sort out at home. Out of interest how would I be able to contact loyalty team? Many thanks Jim.
on 07-06-2024 09:03 AM
Hi Jim,
Have you been in touch with our Loyalty Team directly to see if they are able to offer you any upgrades?
Thanks
Michelle
on 06-06-2024 12:28 AM
Still learning about TalkTalk and Community so hope you receive this reply . Thanks again
06-06-2024 12:10 AM - edited 06-06-2024 12:11 AM
Too true best wait. Not really patient person. Thanks.
on 05-06-2024 10:50 PM
You'll need to haggle a bit, @Jim1949.
The default is that you need to be very near the end of your contract to avoid an admin charge.
You are probably better to wait for them to offer you a free upgrade.
Remember, there are government targets...!