We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Hiya, I've been having trouble connecting my eero router to the internet. Upon doing some troubleshooting, I've discovered I think it's the open reach box itself. There's no lights at all. Who's best placed to resolve this? Talk talk themselves or op...
Hi, My eero pro 6 router was not working since yesterday morning (solid red LED). I tried to troubleshoot many times (plugging/unplugging, turning on/off), and it did not resolve the issue. My partner manages the eero account and he is abroad in a tr...
Hi, Following renewal of talk talk contract i was sent an Eero 6 Pro to install and since doing so my wifi range is terrible, and many devices are dropping internet on wifi constantly (ethernet to main PC is unaffacted as expected and getting full sp...
Internet turns off atleast 20 times a day and constantly flashes orange when it does
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
My account number is ** removed **. I have been promised for 5 + 1 months rental free and 37 per month for 18 months contract. But August 2024 as a first bill after home move they have charged me 54£. i tried too many ways to contact customer care an...
Hi, I just upgraded to the Fibre 500 Voip with Eero router which is absolutely fantastic but the WIFI only goes to the next door room , the old router I used to have would go all over the house. Are there any WIFI extenders you recommend for the Eero...
Hi all, so i've been using my TP Link router quite happily since I took out my TalkTalk full fibre contract. usually sitting at 900mb and all is well. Today all of a sudden i'm down to 90mb. Spoke to help desk and told on 3 occassions I MUST use an e...
Hello community! I hope someone can help me. I've been on calls for quite some time with the Talk talk tech team and quite honestly just loosing patience with the script they run through that has yet to understand or help with my problem. I have a 50...
I have recently moved to TalkTalk and have been sent an eero6 but there is no way for me to turn off the Wi-Fi on it.I live in a house with very thick walls and so have hardwired cabling and an existing mesh system which I would like to continue to u...
So I have had no internet since 02/08/2024 (13days). On 03/08/2024 I logged into my talk talk account and checked my internet connection to which it reported an issue and opened a case file. I have since logged in multiply times to find no updates an...
We want to transfer our internet but the website doesn't have our new address, there is our new home but only a few apartments and there is no option with our new apartment, XXXX REMOVED FOR SECURITY REASONS.
When I try and follow a website link from Google on my iPhone I get an error message saying can’t open or website unavailable. Turn the WiFi off and no problem. This only happens when on my home WiFi donuts obviously a TalkTalk or eero problem
Hi,I believe this issue has been raised in previous posts but not sure how to remedy. I keep finding several of the devices connected to the 2.4GHz band are losing internet connection (Ring doorbell, Podpoint etc.). This is happening about almost eve...
Not sure where to go. TalkTalk seem to be getting harder to contact for help.I've had my full fibre installed on the 1st August. It's a package with anytime calls.The BT engineer installed the fibre and shot off before I could even ask questions.I ha...
Hi there, My Full Fibre appears to have been down since Sunday. All lights look fine on the ONT, but I'm getting a solid red light on the Eero router even after rebooting. Is the service down? Any one else reporting issues? Thanks, Scott.
I haven’t had wifi for 4 days now been talking to support and they said they would send an engineer out yesterday but didn't show up, been chatting for an hour on online chat and said that the account is greyed out and will be resolved in 7 days, I p...
My internet dropped out 24 hours ago, we have completed all the connection and router checks as advised on line. The router is either flashing amber or constant amber. The TT advisor on chatbot has booked an engineer to attend on the 15th August. I s...
Hi Today I upgraded my broadband and phone to fibre 150 and voice package. The advisor told me that I could still keep my landland as I use my phone a lot Can anyone advise if this is the case as I have read somewhere that you lose your landland with...
Hi guys I currently have full fibre with talk talk on the 500mb package, the ONT box and router are currently in my hallway as pictured, my router very awkwardly sits on top of the ONT box. I would like to move my router into the living room area, is...
HiI’m looking for some help with wifi issues that have been ongoing for a few months but are getting increasingly worse. Issue: My connection seems to keep dropping randomly it started late last year but as it was only for a a few seconds before re-e...
Hi I have had a eero6 Installed last week and having problems with my wifi dropping or very poor upstairs got a erro repeater not much better check with WiFi analýzer and it's stuck on channel 11 Evan if I unplug everything can you check if channel m...
Hi, am upgrading my fibre 150 to full fibre 900, was sent an eero but when they came to assess the installation was told eero doesn't support digital voice, is this right? Also he showed me a router they use which is the same as ive got, i have coppe...
Hi all,My iPhone wifi keeps disconnecting from my Sagemcom router. Have replaced the phone recently (from a 12 to a 15) but the problem remains the same. Is this a common problem with a known fix? Thanks and Regards,john
I've had an ongoing problem since joining TalkTalk where my bluetooth speaker would suddenly stop working, which I put down to connecting my laptop to a separate monitor. I never had this problem previously, it only started occurring when I joined an...