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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
been looking at changing my whole system due to poor speeds on my wi-fi through the house and have been looking at the eero pro 6e which i know will work with the talk talk system but also been looking at the linksys velop tri band mesh system! and t...
I've just upgraded from 150 to 500 package. I've been happily using my eero that was supplied for 4 years and it's been great. When I upgraded, they told me I had to use the new hub and it will be better. Id much rather keep the eero as I've bought a...
I was forced to join full fibre as my telephone exchange is being terminated... the first engineer sent out was an overground one only (one of the other companies) and did the inside install but that was it... He tried to drill a straight hole and ca...
Had one of the new Amazon Echos arrive today. Then the problems with the wifi started with the Samsung TV. Finally tracked it down to the Hub3 giving the same DHCP address to the echo and the TV. Sorted by giving the devices static addresses. Problem...
Hi everyone, hope you’re well. I want to extend the reach of my eero, can I simply buy another eero device and plug it in to a power socket? I don’t have any more telephone sockets.
Hi,Following on from my topic FF150/FF500, I have connected the new Hub that arrived today for my new FF500 Data Only Plan( Starting this Monday).A few devices have connected when I have changed the Wireless Password to the one I had previously. The ...
Hello all. I recently upgraded from 75mb to 150mb but I feel like I am still locked to 75mb. My setup is that I have a black box modem attached to the wall which I think is a Calix 801g. That goes into a little white cable in the wall. I have a TP-Li...
Hi can someone please take ownership of this issue and help. My fibre 150 contract ended in August, when I contacted the loyalty team and agreed to upgrade to fibre 500. It is now five weeks since the agreed update and new contract and I’m still on f...
So, I upgraded about a year ago from 150 to 900. They supplied me with Eero 6+ units—I think two of them—and I also had an older Eero from before. My setup is: the main Eero gateway in the dining room, one hub in the front room, and another upstairs ...
Hi All,It,s coming to that time of the year again to re-new or look for something else that,s on offer. I,m interested in the TT500 as I,m currently on TT150 Data Only. My current set up has two other Eero,s (6) in different rooms, while the main one...
My Google Nest Minis are no longer able to connect to the wifi via the EERO Wifi Routers. I contacted Google store support and they have mentioned that they have recently received quite a number of such cases and they are all with TalkTalk as interne...
Having recently upgraded to Fibre 150 I've been sent a Hub 3 labelled as a Sagemcom FAST-5359 (though I see online it's also sometimes called a 5364). In the advanced Settings WiFi Mesh Overview is a tab labelled Extenders. Is this only for use if I ...
Hello @KeithFrench We had #full fibre installed on Friday by MJ QUINN the router wasn't checked correctly and we have had no internet or WiFi since! The previous package was disconnected on Friday and the new one started but we are unable to use anyt...
My wifi speed at router is 77mps but my computer is only 11 mps .Router was installed downstairs and computer is upstairs,not possible to move roiter so do i need a better router than the one that came with my full mibre package.
I have an outreach engineer coming in a few days to install fibre broadband. Should I receive a router in the post prior to this?
We have had no issues whatsoever until a couple of months ago. Our connection had remained stable exactly as FFTP should be.Then suddenly we've been experiencing complete drop outs on every device in the home.The Eero hasn't been moved and when the d...
Hi , we’ve just started to get issues with WiFi calling disconnections and poor quality calls recently, we have a eero 6 on full fibre 500.
Since receiving my new router and full fibre my indoor camera does not work. Apparently because it is only compatible with 2.4 g. Is my router dual 2.4 and 5g or just 5g?
Hello, Over the last day or so I have been getting really poor WiFi speeds and a lot of buffering whilst trying to watch some tv streams. This has only really just become an issue after having full fibre installed over a month or so.Nothing has chang...
I'm upgrading to 500 full fibre next week from 150 fibre. When 150 was installed, it came with an eero 'router'. The upgrade includes a wi-fi hub3; do I replace the eero with this new hub or can I leave the eero as is and get the 500 speed through th...
I'm running the eero 6 provided, and I have been having none stop issues to my PC, running win 10. I use ethernet through powerline and a intel wifi card. Both have similiar issues. When booting the PC for the first time in a day (usually in the even...
Hi ya I keep getting a website error message when trying to log in or create an account.I was sent an email to confirm my work email but when I click on it i get the website error.I had an account over a year ago using my personal email and even when...
Connection keeps going on and off every so often and I have to do a manual restart to get it back up, please could you check if this fault is potentially caused by the recent storms or if its an error on your end, thank you
Can anyone give me some suggestions for an alternative router/modem for Full Fibre that has a physical WiFi button on? We don't usually use WiFi in the house (Ethernet connections for most things) and it's a nuisance to have to switch on the computer...
Status light constantly flashing amber even after waiting overnight following a power cut yesterday. Have tried restarting both the Openreach box and the hub (including the reset button) but no luck. An older hub I still had lying around which was re...