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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
My Wi-Fi connection dropped yesterday. I have got it connected today but when I try to link eero to my old modem and in turn my home phone, eero goes red. Previously, I linked the ONT cable to my old modem and another cable from modem to to the eero....
- FTTP installed today by Openreach- Fibre 500 with Eero pro 6- Previous posts hint it could be an activation issue, or the S/N needs to be linked? All help would be greatly appreciated, please do ask for any more information that’s needed.
I have no internet at all yet your web service says its fine
I’ve put in multiple requests on live chat for an additional eero/booster for my home due to lack of wifi range, both times I was told they had been ordered for me but still no sign of them after 6 working days of waiting each time.
I'm having an issue with my Eero router. Everything worked well until I changed my WiFi password. After updating my devices with the new password, my Blink sync module wouldn’t connect. I tried a guest network with the old password, and it worked—but...
Well, it has started!!! Eero pro6 refusing to reboot from app, refusing to talk with app, unable to turn off thread, refusing to do speed test. Router has been manually rebooted, turned off for a few minutes and still no response. App has been stoppe...
My internet is so bad slow dropping buffing it's really bad pay for service not received I've been complaining for a week now they havd front send me bill and you can't get on home page lol
I've just signed up for Full Fibre 500 through the affiliate for the £75 voucher - I haven't had any confirmation through Giftcloud and my order number doesn't begin with an 'N'. Giftcloud haven't responded to my request for an update. Can you please...
My Internet isn't working and hasn't for the past 3 days so could you let me know when it will be back on as I have 4 impatient children
Hi, My eero is stuck on Channel 49 (155) on the 5 Ghz frequency, I have some devices that cannot use channel 155 so can I request that this be changed to the lower range please like others have in the forum like here, here, here, here & here. I am on...
I joined TalkTalk in April and every day the wifi drops out. I can watch TV and it switches off. I have tested it and followed the instructions constantly to test the line and switch everything off for 20 minutes and re connect - but it keeps happeni...
Hi. Earlier this year you wanted to install the upgrade. I work full time Monday to Friday so will not be in. It took me numerous phone calls to cancel it only for city fibre to turn up anyway texting saying they couldn’t gain access. I have now been...
Hi,My internet speed regularly drops from 500mbps to just over 1mbps.How do I stop talking tak from doing this?Has anyone else had this problem and been able to resolve it?Thanks,Keith
My 2.4ghz (only) printer registers successfully on my home wifi.Other 2.4 ghz devices on my home wifi print successfully.All 5ghz devices don't.This looks to be a classic case of the firmware not routing between the two frequency bands (very much lik...
I’ve had no internet since the 22nd October. The ont is all green lights, eero won’t connect to the internet and comes with a wan/ip error. multiple hours daily on the live chat. One city fibre engineer who never showed up but apparently fixed the is...
I was promised 2 wifi extenders to allow me to get coverage in a garden room.These have not yet been sent.Who do I contact to arrange?
Recently upgraded to Full Fibre 150 and found that 2 exterior SoloCam 40 cameras,previously running on 2.4 GHz frequencies, will not work. They will only work on older 2.4 GHz frequency!!I was not aware of this particular frequency difficulty prior t...
How is this achieved? For example I want to my limit my son's access to his tablet between certain times of the night and morning so he actually gets to sleep and hasn't got his tablet distracting him on school mornings. Found this easy with the virg...
Hi @KeithFrench , I was wondering if you could send me your WI-FI optimisation guide please. I am on Fibre 900 and regularly get speeds of 940 to 950 MB on my Ethernet connected computers, but on my laptop and surface using a Wi-Fi connection only ge...
i have had Full Fibre 500 since the start of August this year and up until last week i have been very happy with the service. But last week my devices started losing internet connection, they are still connected to the wifi but no internet even when ...
Well got an email today saying the service was active which was a surprise as it is meant o have been Friday this week. Never mind though. So we have now gone from 150 to 950, whoopee...maybe. Problem I have is the eero 6 pro. Presently I am setup ni...
No solution is suggested by the chat bots and I’m at my wits end service is incredibly bad bordering on the ridiculous.I’ve updated the settings the firmware , the service is so bad I usually have to end up hotspotting from my phone to my computer wh...
Hi, i am using wireless and wired connections. About 1-2 month ago random devices couldn't connect to wireless LAN. Wired ones had no issues. Internet was always available on still connected devices and internet speed was very good. Usually restart o...
Hi, Our full fibre 150 keeps cutting out. Have tried all the usual stuff. Thanks
no wifi wifi in some rooms in house