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Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

V202 firmware.png

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Sagemcom fast5364 dropping Wifi or Ethernet connection

Hi, i am using wireless and wired connections. About 1-2 month ago random devices couldn't connect to wireless LAN. Wired ones had no issues. Internet was always available on still connected devices and internet speed was very good. Usually restart o...

Mariusj by Popular Poster
  • 223 Views
  • 14 replies
  • 0 like

WiFi

no wifi  wifi in some rooms in house

totsin by Visitor
  • 157 Views
  • 3 replies
  • 0 like

Set up PPTP VPN

I'm trying to set up a PPTP VPN to allow me to work from home, but I'm unable to establish a connection. My work IT has suggested that Talk talk needs to enable PPTP on the router for this to work.Can you please make whatever changes are required to ...

Internet down

Broadband has been down for a week now! I’ve reported twice on the phone and at least twice online to agents too. Often get cut off both the phone and the chat before any solution given. An engineer was supposed to be on their way on Tuesday 24th but...

Z&R13 by Popular Poster
  • 967 Views
  • 29 replies
  • 0 like

Replying to messages on threads

I posted about an issue I am having with my Eero Router & Wi-Fi. I had a very helpful response but there was no where to sent a reply to that. I keep having to send private messages. Even then I cannot see anywhere to reply, so I just have to keep ge...

Sagecom FAST 5464-2 T4 as wifi extender

On renewing my contract I was issued with an eero, but the wifi signal is very poor. I would like to use my otherwise surplus 5464 as an extender. I know I must turn off DCHP and how to do that. But I also understand I must give the 5464 a static IP ...

PeterR7 by Popular Poster
  • 270 Views
  • 4 replies
  • 0 like

Home move nightmare

HiI moved home over two weeks ago. I received a new contract from TalkTalk on the 4th of September. Openreach came as planned to install fibre connection on the 17th. I remain without a router and my account is as per previous contract in old address...

Extending range

I have just upgraded to full fibre 500, what is the very best equipment to extend the range around my 4 bed house. I am paying for the speed so I might as well have it all round the house. thanks

Snowcats by Repeat Guest
  • 400 Views
  • 9 replies
  • 0 like

Eero mesh router

I’ve just ordered full fibre with the Amazon Eero router. It will have to be in a different place to my current router but today I need a wifi extender to cover all the house. Does anyone know if the Eero is stronger than the standard TalkTalk router...

Bob211 by Chatterbox
  • 265 Views
  • 3 replies
  • 0 like

Channel Optimisation

Hi, The firmware on our router has recently updated and has turned Channel Optimisation back on. Can you knock it back off for me please? Cheers

Sagecom router iPhone issues

Hi,i have a sagecom router and both my wife and I are having issues with iPhone wifi connections dropping out. Our macbook appears not to suffer the same issue.

Jhumph by Sightseer
  • 473 Views
  • 9 replies
  • 0 like

Eero 6 help

I've recently upgraded to full fibre but some how managed to he worse off than on 65mb copper wires. I was on to the live chat yesterday but with no luck. I was advised I need mesh setup for my Internet to work upstairs. Annoyingly I feel a little bi...

Stuck on channel 1

Can I please get the wifi optimisation turned off please channel 1 is really busy in my location

milocola by First Timer
  • 928 Views
  • 18 replies
  • 0 like

Slow eero speeds on wifi dongle

Hi,I've just upgraded to fibre 150 from fibre 65 and was sent a fancy new eero 6 which seems great in itself.The two problems I'm having now is that my TPLink range extender is now really slow but I believe that is to do with eero being a mesh networ...

Devices stopped connecting to 2.4

HiMy Eeero router has suddenly stopped operating on the 2.4Ghz WiFiDevices can connect to the 5Ghz channel OK, but not the devices that can only use 2.4GhzHave power recycled the router but still same.

Sign in error showing please help ASAP

I have moved homes and the go live date of today (03/09/2024).Wifi is connected However, when I try to connect any devices to the internet, I get a notification saying I need to sign in. When trying to do so, I get the error message "You do not have ...

No internet connection

Hi, have had no internet connection since 12:30am. Technical couldn't help me so have said the full fibre team would call me at 10am... still no calls. I need my wifi back up and running asap!

Open reach box fault

Hiya, I've been having trouble connecting my eero router to the internet. Upon doing some troubleshooting, I've discovered I think it's the open reach box itself. There's no lights at all. Who's best placed to resolve this? Talk talk themselves or op...

Shvxw by First Timer
  • 276 Views
  • 3 replies
  • 0 like

EEro router is not getting registered in the app

Hi, My eero pro 6 router was not working since yesterday morning (solid red LED). I tried to troubleshoot many times (plugging/unplugging, turning on/off), and it did not resolve the issue. My partner manages the eero account and he is abroad in a tr...

bishakha by First Timer
  • 292 Views
  • 4 replies
  • 0 like

Eero wifi coverage is awful

Hi, Following renewal of talk talk contract i was sent an Eero 6 Pro to install and since doing so my wifi range is terrible, and many devices are dropping internet on wifi constantly (ethernet to main PC is unaffacted as expected and getting full sp...

ryanking by First Timer
  • 467 Views
  • 5 replies
  • 0 like

Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

V202 firmware.png

Helpless Service from Talk Talk

My account number is ** removed **. I have been promised for 5 + 1 months rental free and 37 per month for 18 months contract. But August 2024 as a first bill after home move they have charged me 54£. i tried too many ways to contact customer care an...