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Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Terrible Customer Service

I want an apology and money back as for seemingly no reason my service was disconnected yesterday and is leaving me without WIFI over the christmas period. I was a shell migration customer if this means anything to you... None of your agents helped f...

Joe725 by First Timer
  • 76 Views
  • 1 replies
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Full fibre - poor house wifi coverage

Hi all, we just had full fibre installed yesterday and works like a treat! However, after chatting to the engineer, we were only able to put the router at the front of the house, so our 3rd floor and back of the house does not get coverage and there ...

Complaint Resolution

Hi, Looking for advice regarding TalkTalk resolving a complaint, but not actioning the resolutions. I raised a complaint regarding the installation location of my FTTP equipment. The engineer said that my chosen location close to my WiFi using device...

DJROE1 by Sightseer
  • 272 Views
  • 8 replies
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Router continuously needs to be reset?

Since Wednesday of last week, my fibre broadband has dropped every couple of hours. The router light is still showing as solid white but the only thing which fixes the issue is resetting the router. it’s 0715 and I’ve had to do this twice today alrea...

Wifi issues

Just wandering if anyone knows what's happening about this wifi/ router issue? I'm without wifi more then with today just getting so fed up of this now. And no updates from talktalk. Can't even get through to customer service or live chat.

#Jenny69 by Chatterbox
  • 166 Views
  • 4 replies
  • 1 like

Full fibre broadband has never worked

I subscribed to TalkTalk full fibre broadband following a few years using their copper phone line broadband. The installation took place in November, but the onsite engineer could not get it to work. I wasn't too bothered at that time because the exi...

White Light but No WiFi

Since 2 days it keeps dropping, done the hard reset and switch off for 30mins. Solid white light but no connection . Works for a short period and then drops again.

Reenz by Visitor
  • 229 Views
  • 7 replies
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Eero pro 6

Well try as I might, I just could not get used to the limitations with these routers. Yes, I know they are designed for basic easy set but they do lack features that you need. Never understood why they setup on 192.168.4.* for a start. Had to reset t...

WiFi constantly cutting out

Hi all, WiFi is dropping every few minutes. I reset the router each time and it's driving us nuts. Can't use it. Any ideas?

jdudley by Visitor
  • 258 Views
  • 6 replies
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Connection issues

Hi, I’ve recently changed my living room round and moved my tv to the opposite wall I am now having issues with my fire stick connection to the WiFi it says out of range yet the tv it’s self picks up WiFi signal no problem just the fire stick will no...

Jay4627 by Visitor
  • 117 Views
  • 2 replies
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Broadband fault

The only way to resolve issues with talk talk is to leave and find a new internet provider We have had a fault for 2 months, have spent hours and hours on chat txt and phone help and the problem remains

WiFi keeps showing as connected with no internet

I’ve been having an ongoing problem all week where every hour or so my internet stops working. When I go into the wifi settings on all my devices it shows “connected without internet”. This is typically solved by restarting my router but will only wo...

abby23t by Repeat Guest
  • 778 Views
  • 23 replies
  • 2 like

No WiFi, unable to contact support by any means

I have been without WiFi since a power cut over the weekend. My router is constantly flashing orange. I have gone through the troubleshooting suggestions which have made no difference at all. Each night this week, I have literally spent hours watchin...

TanyaG by Visitor
  • 150 Views
  • 4 replies
  • 1 like

Connection keeps dropping

I have Fibre 250 , never had an issue until last week, on an evening the connection drops around 5/6 times not sure about the daytime, I have a PC connected via LAN and everything else via WiFi, all lights indicate everything is fine, the PC comes up...

IAN85 by Visitor
  • 143 Views
  • 5 replies
  • 0 like

No consistent internet connection

Hello, Over the past few days, I’ve been experiencing connectivity issues with my TalkTalk router, which has prevented me from accessing the internet. I was informed that my old router might be the cause and was sent a replacement, which I set up las...

lamia1 by Repeat Guest
  • 544 Views
  • 19 replies
  • 0 like

New Hub2 fibre not as good wifi as Hub1 copper

Just had fibre 150 installed yesterday I now am using the wifi hub 2 vs SGK100206.It seems that the wifi signal is not as strong as the old hub (copper )The day before the fibre install i did a key room and also garden test where i mostly use the int...

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Marvel by Whizz Kid
  • 799 Views
  • 32 replies
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Waiting on chat for more than an hour

I need some technical help, as advised in an e-mail I received from TT, which sent me to the chat.I have been waiting an hour for someone to respond.Please can someone tell how I can connect with someone?

Eero 6 offline

Hi. My eero pro 6 gateway has gone offline randomly and does not want to come back on. Cannot perform connection test, have cycled the eero and the direct box connection (modem, maybe? Not 100% familiar with the terminology).Very frustrating to have ...

No internet

I had full fibre upgrade on Thursday last week, not only did city fibre turn up several hours late when they left and said it was connected it wasn’t. I had to call and talk talk told me it was not activated call back next day. I called back several ...

Constant 100% Packet Loss

Hello, i have raised this with talktalk support numberous times via live chat and through the phone line, all line and speed tests showed excellent condition and no issues. I have an 2 x Eero Pro 6 routers, one upstairs in my house, one downstairs. I...

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Full fibre broadband

I live in Aberdeen Can I use Openreach instead of City Fibre to get full fibre broadband from Talktalk

Resolved! eero booster

I read a thread earlier on the subject of boosters but didn't want to hijack that thread so i have opened my own. Are boosters free, discounted or full price i ask as my son is a gamer and his bedroom is furthest away from the router he says its been...

Poor WiFi coverage after Full Fibre with eero 6

I had Full Fibre installed recently. It came with an eero 6 router which I installed in the same place as the previous router. The line speed and reliability seem good.However the WiFi coverage is much poorer. Some upstairs bedrooms now don't get a u...

Cview by Popular Poster
  • 154 Views
  • 2 replies
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Does Sagecom Fast266 extender work with Eero 6 router?

Hi, I have recently upgraded to fibre broadband and have the Eero 6 router. I have a poor wifi signal in some parts of the house and on the old "non-fibre" system this was helped by using a Fast 266 wifi extender. Can is use the Fast266 with my Eero ...

Resolved! Commscope

My FTTP was installed yesterday and its working fine, when I checked the eero app i saw 4 connected devices three i recognised and one called Commscope which i didn't does anyone here know what it is? I did search and find *removed* but still haven't...