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Community Update - Peer to Peer Support

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...

Very Important V2 Sagemcom FAST266 Wi-Fi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Laptops dropping WiFi, all other devices fine

Hi all, I've been having an ongoing issue where all laptops in my house completely lose WiFi for 5-10 minutes at a time, while every other device (phones, TVs, Alexa, Fire Stick) continues working without a hiccup. The issue affects my personal Windo...

Poor Wifi

Having been somewhat pushed into full fibre/Digital Switch I now find that the new Router is not connecting to my LapTop. WiFi signal from new router is often too weak for LapTop to connect, even though Router and LapTop are in the same place, I have...

JuneTill by Chatterbox
  • 324 Views
  • 4 replies
  • 0 like

WI FI 5 TO WIFI 6

I AM THINKING OF GETTING META QUEST3S.IT SAYS I NEED WI FI 6 TO RUN IT. MY PRESENT WI FI IS 5, ANY SUGGESTIONS////

ROYSKI12 by First Timer
  • 221 Views
  • 2 replies
  • 0 like

Resolved! Hub 3 not staying on selected channel

I was upgraded to a Hub 3 recently and am generally happy with its performance and stability. The only annoyance is that after setting a specific channel on 5Ghz, the router only stays on that channel temporarily and then decides to jump to a channel...

rgbargey by Team Player
  • 646 Views
  • 7 replies
  • 0 like

No wifi for over 24 hours and counting

So my wifi went down yesterday at 1015am. I received several texts giving me various updates times from 4pm, 7pm, then saying it was fixed then the last one saying it won't be fixed until 22 Dec at 7pm. This is outrageous and I have never experienced...

Shaz369 by Chatterbox
  • 794 Views
  • 15 replies
  • 0 like

Constant solid orange light

Hi. Today my router shows a constant orange light. No connections possible. Reset, left for several minutes, rebooted still same problem. Checked all cables and connections. Unplugged then and popped back in. Rebooted, still same problem. Requested a...

Mycjets by Whizz Kid
  • 3598 Views
  • 52 replies
  • 0 like

Slow speed still having problems

I’m still having problems with my broadband. I now have a new router and I am connected again but my speed is very low. I’ve tried to resolve it but just get nowhere.

Tomcat13 by Chat Champion
  • 531 Views
  • 4 replies
  • 0 like

Upgrade to Fibre 500 VOIP and WiFi Hub 3

My Fibre 150 VOIP connection is due to renew soon, but am looking to upgrade to Fibre 500 VOIP.I have some questions below that hopefully one of you can answer. I currently have Eero 6 running in Bridge Mode / Legacy Mode linked to a TP Link router (...

Elgin19 by Conversation Starter
  • 1869 Views
  • 21 replies
  • 1 like

Fibre 900 Wifi Speeds

After some advice please. Just upgraded from 150mb to 900mb a couple of days ago. I had 2 x Eero 6 with the 150mb. One with the desktop pc and the other in the living room connected via ethernet. I had a solid 150mb both ethernet and Wifi whever I wa...

dobbor11 by Popular Poster
  • 820 Views
  • 6 replies
  • 0 like

Mesh systems that work with talk talk

been looking at changing my whole system due to poor speeds on my wi-fi through the house and have been looking at the eero pro 6e which i know will work with the talk talk system but also been looking at the linksys velop tri band mesh system! and t...

Eero 6 Vs WiFi hub3

I've just upgraded from 150 to 500 package. I've been happily using my eero that was supplied for 4 years and it's been great. When I upgraded, they told me I had to use the new hub and it will be better. Id much rather keep the eero as I've bought a...

Full Fibre pallaver!

I was forced to join full fibre as my telephone exchange is being terminated... the first engineer sent out was an overground one only (one of the other companies) and did the inside install but that was it... He tried to drill a straight hole and ca...

DHCP

Had one of the new Amazon Echos arrive today. Then the problems with the wifi started with the Samsung TV. Finally tracked it down to the Hub3 giving the same DHCP address to the echo and the TV. Sorted by giving the devices static addresses. Problem...

Anonymous by Not applicable
  • 2038 Views
  • 18 replies
  • 0 like

Extending the network

Hi everyone, hope you’re well. I want to extend the reach of my eero, can I simply buy another eero device and plug it in to a power socket? I don’t have any more telephone sockets.

Andyf3 by Participant
  • 1696 Views
  • 13 replies
  • 0 like

WiFi Woes

Hi,Following on from my topic FF150/FF500, I have connected the new Hub that arrived today for my new FF500 Data Only Plan( Starting this Monday).A few devices have connected when I have changed the Wireless Password to the one I had previously. The ...

GerryMac by Philosopher
  • 1310 Views
  • 10 replies
  • 0 like

Upgraded But No Speed Increase

Hello all. I recently upgraded from 75mb to 150mb but I feel like I am still locked to 75mb. My setup is that I have a black box modem attached to the wall which I think is a Calix 801g. That goes into a little white cable in the wall. I have a TP-Li...

Exoknight by Popular Poster
  • 2575 Views
  • 19 replies
  • 0 like

Upgrade to fibre 500

Hi can someone please take ownership of this issue and help. My fibre 150 contract ended in August, when I contacted the loyalty team and agreed to upgrade to fibre 500. It is now five weeks since the agreed update and new contract and I’m still on f...

ricksmith by Conversation Starter
  • 3185 Views
  • 25 replies
  • 0 like

Slow Wifi (Fibre 900 Data Only)

So, I upgraded about a year ago from 150 to 900. They supplied me with Eero 6+ units—I think two of them—and I also had an older Eero from before. My setup is: the main Eero gateway in the dining room, one hub in the front room, and another upstairs ...

Gryphin by Conversation Starter
  • 2036 Views
  • 15 replies
  • 0 like

Comparing FF150 and FF500

Hi All,It,s coming to that time of the year again to re-new or look for something else that,s on offer. I,m interested in the TT500 as I,m currently on TT150 Data Only. My current set up has two other Eero,s (6) in different rooms, while the main one...

GerryMac by Philosopher
  • 4645 Views
  • 36 replies
  • 0 like

WiFi Hub 3 - Admin console Extender settings

Having recently upgraded to Fibre 150 I've been sent a Hub 3 labelled as a Sagemcom FAST-5359 (though I see online it's also sometimes called a 5364). In the advanced Settings WiFi Mesh Overview is a tab labelled Extenders. Is this only for use if I ...