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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Account number ** removed ** Hi, I’ve just moved into a new house and have spent hours going back and forth with both the chat and phone agents trying to sort out my internet setup. Eventually, I managed to get an engineer appointment booked for 10th...
All working fine yesterday. Unplugged today as I'm having some building work completed. Since then orange/white flashing light on the router And on the fibre modem the power light is green, and ethernet light is also green, broadband light is not lit...
Hi Our WiFi isn't reaching the back of our house. Is it possible to have a booster?
Hello my name is Jake Brookes, I’m enquiring about the start date of my new TalkTalk contract as the old ended today, so it would be a good help if someone can guide me through the process, about it, please & thank you
Hi @KeithFrench Following up on the WIFI issues and all the information I gave on the previous chat. We have a WIFI connection problem. The laptops especially do not connect at all to the WIFI. The mobile phones and TV are fine , the tablet is droppi...
My package is "FTTP" and Full Fibre 65. And I have a copper landline. However, if i try and run a connection test i get a message stating: "Your property has two lines supplying your connection, a copper line and a fibre line. Our online connection t...
Hi, I've had my Wifi for a while now. Downstairs I am having no issues, but upstairs my connection is VERY slow. Could I request a wifi extender
I upgraded to full fibre and an eero 6, and have all my devices connected except one. This is a wifi enabled cat flap which was fine on my previous router. However despite trying legacy mode, or disabling 5 ghz it can't see my network and I can't add...
Two days ago my WiFi went down and was showing an amber light, I’ve conducted a line test that says there is no issues with the line. I was then told to turn the router off for 20 mins which did nothing. I’ve done a reset on the router and no change....
I am putting this post up so that maybe some other unfortunate people can see how shambolic and useless the support is and how talktalk treat its customers…. February 12th my router stopped working for the second time in a month, the first time seeme...
Hi,A few weeks ago I signed up for Digital Voice with my fiber, therefore removing the need for the 'copper wire'.I have had no notification/confirmation from TalkTalk with regards to setting up the Digital Voice facility. My router does not have a p...
Hello,I am planning to move soon and I wanted to apply for a service transfer. However, I heard that if I apply for a service transfer, a new 18-month contract would automatically start. I have been using TalkTalk services for a long time, so I’d lik...
Even time the power goes off in my house the WiFi take progressively longer to come back on. If the router is unplugged it usually takes 3-5 hours which is extremely annoying. This time after being away on holiday for a week, the power to the router ...
Hi, I am currently on a Fibre package and will be moving to a new home on 28th March. I tried using the "Moving Home" option on my account, which directed me to a page asking for my new address and move-in date. However, after entering the details, I...
Does anyone have any way they can quickly get in touch with talk talk? and get an actual resolution? rather than some call centre based outside of this country, simply refusing to understand the issues! I’ve got past the fact I was lied to 3 times to...
Hello,Can TalkTalk provide eero Pro 6E or Wifi7 router with Fibre900?The current eero pro 6 is not capable of maintaining the fibre900 speed. Waste of money, if customer is paying price of Fibre900 and getting speed to Fibre500.Can someone technical ...
Hi, I would like to get a work signal booster the second floor of my house is getting such a weak signal and considering we’ve bought a very good expensive package I don’t think this is very acceptable.
I'm a long standing customerl of 18 years!!( More fool me). I got fed up of contacting chat, phone and community and treated with no respect. Sent an email to customer services and had a confirmation email saying I would hear something within 72 hour...
Hi, I've had FTTP 150 with TalkTalk for a while now, via eero 6. The wifi signal in one of the bedrooms upstairs has always been awful but it has never been an issue until now - because I need to use the room as a study. I live in a regular 4 bedroom...
Hi, Any chance this can be turned off for my connection as it causes problems with my 5Ghz network overlapping with the neighbours WiFi. If I switch manually to a higher channel than 36 the connection is fine but by the next day the router resets it ...
Turned off the mains for about 20 minutes to do some electrical work and when I turned it back on the router had lost the network name and password I'd set, reverting to the ones it came with when new. Is the router faulty? I'd have expected it to re...
I had full fibre and new router installed yesterday.I cannot login to the router configuration - Network name/password rejected. Although I can connect devices using these details.
Could you please clarify the status of my full fibre connection? I have been waiting for approximately four months, but I have yet to receive full fibre service. I would like to know if the installation will take the full contract length.On a separat...
Hi all. I joined TalkTalk in November last year and all was going great with my service. Out of the blue I received an email saying sorry you are leaving us. I called TalkTalk who couldn’t understand why until the assistant asked if I was moving hous...
I have no internet since Monday nothing from Talktalk nothing from nobody. Help me please I have children and car to charge I need connection Richmond TW9 area my account number REMOVED