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Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

High packet loss while gaming

Hello, i play on a server that gets me high packet loss. I have to use a VPN in order to not have high packet loss but i would like to avoid needing to pay for it. This is my traceroute to the server

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I have 500Mbps but am getting less than 200Mbps on my xbox

We don't stay in a particularly large house just a 2 story, 2 bedroom. But I can't seem to get a decent connection to my xbox through wifi. I do have a second Eero router but it won't connect to the main one that is downstairs even they can see each ...

DaynaC by First Timer
  • 393 Views
  • 3 replies
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High ping issue when connecting to NA Valorant servers

Hey, so I made a ticket with Riot regarding this so I'll just paste that into here:"Hi, my issue is that I'm having high ping when connecting to NA. I'm from the UK and my ping to my own servers are fine, however when trying to play with friends on N...

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notgeo by Team Player
  • 3076 Views
  • 21 replies
  • 0 like

Xbix

I’m a new customer and have got the new WiFi 6 eero but my Xbox one will not connect even though it shows the WiFi .

Extreme lag while gaming

Connection speed for downloads streaming video call etc brilliant, but when gaming we suffer with big spikes and rubber banding, which makes online gaming impossible. Download speeds are north of 65mbps, nat is moderate, not sure if this is causing t...

Full fibre - download speed now saying 5 months!

The Wi-Fi connection is barely making it to 1mb when downloading even though the plan states that there is supposed to be around 152mb instead, the previous plan was able to reach 4mb even though the Wi-Fi plan was worse The main issue is that downlo...

Internet dropping off

 Ever since we had the upgrade to full fibre we have all noticed a big increase in the amount of outages we get when online.It will only be for a short period of time( Couple of minutes) and then revert okay.We can see this on our mobiles when it say...

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Raj LCFC by Participant
  • 1789 Views
  • 17 replies
  • 0 like

Turn off Wi-Fi optimisation

Hi, I have set the SSID channel manually for the 2.4Ghz and the 5Ghz channels. However, this randomly changes at random intervals throughout the day, when looking at the router logs I can see that ‘channel hopping’ has been initiated remotely some ho...

kirkyboy4 by Popular Poster
  • 3699 Views
  • 33 replies
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Packet Loss on FTTP

Hi All I have recently been connected to FTTP in December and ever since I am finding it very difficult to play online games due to a mysterious 'input lag'. This week I have been in contact with Riot Games who have asked me to carry out a few tests,...

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Internet Problem

Would it be possible to check if I have an issue with line/connection currentlyMy phoneline crackles when in use, sometimes terribly even at best there is a audible crackle but sometimes it is near inaudible We often suffer dropouts when viewing NOW ...

Mickyt160 by Conversation Starter
  • 2414 Views
  • 12 replies
  • 0 like

Xbox series X problems with upnp.

So my xbox is stuck on moderate NAT type causing me match making issues on online games. Its saying "upnp unsuccessful" I've checked my router settings and upnp is enabled. I've tried power cycling the router which seems to work for a little while bu...

PS4 won't connect to wifi

Hi, since upgrading to full fibre I have had nothing but problems. Now my daughters playstation won't connect to the WiFi which is obvs the end of the world I've seen a few people having the same issue but nothing to resolve it, anyone got any ideas...

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Rachy_lou by Popular Poster
  • 2307 Views
  • 11 replies
  • 0 like