NEED SOME HELP?

MichealaJane · ‎21-08-2024

Internet turns off atleast 20 times a day and constantly flashes orange when it does

Michelle-TalkTalk · ‎28-08-2024

Morning,

How are you getting on?

Thanks

Michelle

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Karl-TalkTalk · ‎22-08-2024

Hi

A router is on the way to you.

Connect it up as soon as it arrives and reply back here so I can take this forward if needed.

Regards,

Karl.

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Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

MichealaJane · ‎21-08-2024

Yes please

Karl-TalkTalk · ‎21-08-2024

Hi

A line test is picking up a possible issue. Would you like to test a new router to rule out any hardware issues before we progress to an engineer visit ?