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Forum Posts

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Broadband issue

Hi, Am having issues witth my internet last few weeks as it has been disconnecting twice and reconnects to the internet again. I have been disconnected twice last few weeks. I have messaged twitter Talktalk agent for help, they told me to connect my ...

Devices not connecting to 5ghz band

HiNew customer just completed 10days stabilisation and having problems with devices being kicked of the 5ghz band all onto 2.4ghz and nothing making a difference except factory reset. However this is temporary sometimes it be OK from a few hours to 2...

Resolved! Max upload speed on fibre 900

Wanted to ask about this because I came across openreach's website randomly. They state that with gigabit down, upload can be up to 220mbps. I went on every provider that openreach has on their website and they all seem to cap out at 110 ish. Is this...

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Upload Speed throttling/traffic shaping

I need to re open this because it is happening again now. Almost exactly a month and I cannot even maintain a 1mbps stream to twitch which is causing major issues for me. once again the eero app reports fine upload speed but any other speed test is s...

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Slow speeds

We have Full Fibre 900, since just after Christmas. Never more than 640mbps so far. Unable to check connection. What to do?

ekcooke by Team Player
  • 1005 Views
  • 20 replies
  • 0 like

Speeds all over the place

Freedom Fibre engineers have been out, line is proven OK, mentioned "duplicate vlans" and "office will sort it out" but since then service has been up and down. DL/UL speeds of 30/25Mbps are perfect but come afternoon they drop to 0.01/0.01. Anyone k...

Davedc88 by Popular Poster
  • 954 Views
  • 17 replies
  • 0 like

slow speed to computer

I have full fibre 150. I get that speed from the modem but i can only get speeds of around 66bps to my lap top.I have tried differnet rooms in the house plus having the lap top right next to the router.Is this normal speeds or do I need a new router?

paulcs by Chatterbox
  • 614 Views
  • 10 replies
  • 0 like

Terrible upload speeds

I have seen similar posts but no solutions. i have fibre 500 but my upload speed is barely 1mbps the eero app itself is reporting 10mbps which is still far below what I’m paying for. Ive tried chatting through support and trying all possibilities. tu...

Low speeds

I have had this problem for over 3 years now with much lower than the minimum of 55mps I am supposed to get. The last few days it has been down to 20mps!! and doing a check says there's a problem and then I do not hear anything or I get a text tellin...

tramalan by Participant
  • 1060 Views
  • 14 replies
  • 1 like

Repeated problem with Eeros and Fibre 900

I have had Fibre 900 since April this year. Generally I am very happy with the service. However I have had a recurring issue, which used to happen every 3-4 weeks and now occurs every 2-3 days. My internet speed will drop to 94mbps up and down. The l...

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DHA_UK by Team Player
  • 1464 Views
  • 19 replies
  • 0 like

Sudden unasked for downgrade to fibre 65!

Hugely annoyed this evening to find that the service I asked for and received last week, after waiting for some weeks for engineers to come and install the fttp, the 500mbps service, has been downgraded to fibre 65! Which is what I was on before!!! I...

pavlf by Team Player
  • 985 Views
  • 11 replies
  • 0 like

poor upload speed

Hi,I got my Fibre 500 today, downloading speed seems very good as expected however, the upload speed is between 1.5 - 7 Mbps. which is well under SLA (71Mbps) even though the speed test on eero app shows 35Mbps upload. Also, no eero advanced security...

pintudey by Team Player
  • 4104 Views
  • 50 replies
  • 0 like

Upgrade to Full Fibre 900

I'll preface this post by saying I hate moaning on forums, yet here I am, moaning on a forum because of the service I've received from talktalk. I first started off attempting to upgrade my fibre 150 package to full fibre 900, I won't go into how dif...

Z0roDai by First Timer
  • 597 Views
  • 4 replies
  • 0 like

Repeated fault every 2 weeks

Every 2 weeks my full fibre 900 speed drops to 94 up and 94 down. Running a line test on the talk talk website shows a fault has occurred. Previous advice has been to reset the modem (Eero as supplied by talk talk). This "fixes" the fault, but 2 week...

DHA_UK by Team Player
  • 762 Views
  • 9 replies
  • 0 like

Cityfibre - Upload Speeds

Hi, Can anyone that has an active TalkTalk Cityfibre connection run a speed test and confirm the download and upload speeds? Cityfibre advertise a symmetrical service, however sales and the website tell me that its 900 down, 100 up. All other Cityfib...

antuk by Team Player
  • 1126 Views
  • 9 replies
  • 0 like

Fibre 150

Since upgrading my broadband to the Amazon echo route fibre 150 I have had AWFUL connection it always drops. It doesn’t reach to the back of my house. I work from home and it’s ridiculous having such an unstable connection. My speed on contract state...