cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Forum Posts

Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

V202 firmware.png

Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

CityFibre - Fibre 900

Ive been on Fibre 900 for almost a year now and until yesterday I was getting speeds in the 800-900 consistently. Yesterday I noticed that YouTube was buffering so I ran a speed test and now im getting speeds in the 300-400 range, now this may be a c...

antuk by Team Player
  • 821 Views
  • 5 replies
  • 0 like

Turn off Wi-Fi optimisation

Hi, I have set the SSID channel manually for the 2.4Ghz and the 5Ghz channels. However, this randomly changes at random intervals throughout the day, when looking at the router logs I can see that ‘channel hopping’ has been initiated remotely some ho...

kirkyboy4 by Popular Poster
  • 3383 Views
  • 33 replies
  • 0 like

Packet Loss on FTTP

Hi All I have recently been connected to FTTP in December and ever since I am finding it very difficult to play online games due to a mysterious 'input lag'. This week I have been in contact with Riot Games who have asked me to carry out a few tests,...

162.249.72.1.png 185.40.65.1.png

Resolved! New to full fibre 150, but...

Hi, I'm finding my way around my new Eero router, and doing speed tests on wifi via fast.com, but so far mostly only getting about 40Mb/s, although got one at 150 (see attached). The loaded latency seems to jump all over the place when testing. Looki...

5ghz channel keeps changing on fast 5364

Hi Channel 36 is congested on the 5ghz band where I live. TT staff on these forums have previously arranged for WiFi optimisation to be switched off on my two Routers at two different addresses. Despite this when I change the 5Ghz channel it keeps re...

nic1987 by Whizz Kid
  • 1044 Views
  • 4 replies
  • 0 like

TALKTALK RIPOFF

WHY did i stay with this ripoff crew , no help from anyone , slow speeds and disconnects , went from 60mbs to 60mbs and almost twice the price ? where is my 150mbs ?.. why am i paying for a service i do not get ?..About time something was done about ...

badmood by Whizz Kid
  • 1850 Views
  • 9 replies
  • 2 like