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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I had an Eero router delivered and my full fiber installed on Wednesday, I tried to call the landline today and there is nothing. How am I supposed to connect my phone? There is no socket for me to plug it into on the router. I've seen someone else a...
We had an Eero router delivered (upgrade to broadband with VoIP) which we have connected up to our recently installed fibre connection but there is no socket to transfer our existing landline. I believe we need a Grandstream adaptor but should this h...
So 2 months ago (14-02-2025) I had a very faulty connection, at best my internet fluctuated between the following: Average download speed: 21-27mbps, Maximum download speed: 29mbps, minimum download speed: 0mbpsAverage upload speed: 0.71mbps, maximum...
Hi I attempted to cancel my order and switch last week via TalkTalk live chat, but it still hasn't been cancelled and I'm due to go live with TalkTalk on Thursday from Sky. However, I want to stay with Sky. Sky can't stop the switch and TalkTalk ar...
Hello,I’ve been on the Full Fibre 900 package for a couple of months now, but I’ve been experiencing very weak or no WiFi signal on the third floor of my home.Could anyone please let me know if TalkTalk provides additional Eero Pro 6 routers to help ...
I need a new router, I’ve been informed mine is 5/6 years told old for the area I live in
I am moving house on 19th April 2025. How do I get TalkTalk to move the service to the new house? This Web Page https://myaccount.talktalk.co.uk/homemover/brochure gives this error We're unable to progress with your home move requestImportant noticeU...
I'd like to return the Sagemcom router to talktalk please.The router I was using is this one:https://www.itwriting.com/blog/10843-talktalks-new-sagemcom-fast-5364-router-and-wifi-hub.html/comment-page-1 Please advise. My understanding is that you wou...
Will be grateful for any help regarding this. We are on talk talk full fibre 65 package. The internet has been patchy since 17th march but have no internet since 28th march. The router ( black wi fi hub sagecom fast 5464-2) is flashing amber at diffe...
I am getting restricted mode switched on by my network provider, very frustrating can you sort this problem out as I am in my cooling off period on my contract, so if not sorted will be cancelling. Thank you
It looks like it's my turn to have a problemThe Fast 5464 is showing the red light.I have powered it off and on several times. No luckChecked connection to ONT.It has tried to show the white light but always ends with the red.So, would it be possible...
I have a Fibre 150 VoIP package with a TalkTalk Wi-Fi Hub 2 version SG4K100208I mostly use my VoIP for incoming calls but repeatedly since I was upgraded to this package in March 2024 on answering an incoming call we can hear the caller but they can ...
I have recently moved over to full fibre and now Anydesk remote support app does not work. I use this for work. Other posts here suggest turning off Scam protection. It is already turned off in my account security settings, but if I try to turn it on...
All working fine yesterday. Unplugged today as I'm having some building work completed. Since then orange/white flashing light on the router And on the fibre modem the power light is green, and ethernet light is also green, broadband light is not lit...
Hi just gone on to fiber had new eero modem my yale smart alarm worked for couple of hours, then the modem done a update now the alarm is offline and i cant reconnect i tried rebooting the alarm and modem but us still off line, any advice or suggesti...
Hi Our WiFi isn't reaching the back of our house. Is it possible to have a booster?
Hi, I’m hoping that someone here will be able to help me? I have been dealing with intermittent internet dropouts since before Christmas, they happen 3-4 times a day, only lasting a few minutes or less before reconnecting again, before repeating the ...
I ordered Full Fibre on 14 March for installation on 1 Apr, I havn't received the new router yet.Is it possible to confirm it has been sent?
I require a new router as have just moved house and started a new full fibre deal.
Hi I also have an email saying my router is unsupported. The Talktalk website says......In compliance with the Telecommunications Security Act (TSA), we’re required to inform customers when their TalkTalk equipment will no longer be supported by the ...
I'm located in West Yorkshire. We've had an inconsistent connection for this past year on TalkTalk. I'm switching providers this week. About a month ago, my Eero router failed. I received a replacement. After another month of random dropped connectio...
Eero Pro has only two Ethernet ports.One is used for Internet connection and one is spare but I need more ports. I see other Service Provider has router with more ports but not on Eero. What is the solution??
Hi, I've had my Wifi for a while now. Downstairs I am having no issues, but upstairs my connection is VERY slow. Could I request a wifi extender
Two days ago my WiFi went down and was showing an amber light, I’ve conducted a line test that says there is no issues with the line. I was then told to turn the router off for 20 mins which did nothing. I’ve done a reset on the router and no change....
I am putting this post up so that maybe some other unfortunate people can see how shambolic and useless the support is and how talktalk treat its customers…. February 12th my router stopped working for the second time in a month, the first time seeme...