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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
Been getting mails about my free upgrade to Full Fibre, and had one saying i'm getting a new router - why can i not just use the one i've got, the grey /\ shaped one?
Hi folks, I have an internet outage at home. I’ve not been having any success using chat or phone, so hoping you may be able to assist. On the 11th of December I went on holiday, and turned off sockets at home. This included my router and the white b...
I have had full fiber a while but and old router, I was sent a eero, can I heck get it connected, I follow the instructions but no knternet at all to complete the set up just says on the amazon app something went wrong, they also told me to buy a pie...
Hi, a few weeks back I went through support to change my FTTC package (which the contract had ended in 2014) to FTTP. The engineer and go live date is this Friday 31st Jan, however I still haven't received the router and digital voice and no email sa...
I have a new replacement TalkTalk Router and have been unable to connect. TalkTalk sent City Fibre as they said it was their fault. ONT and all cabling checked by them. The ethernet lights solid for about 40 secs but amber light continues to flash on...
Since getting my eero 6 I cannot add my security device into my Yale App to remotely access the cameras on my smartphone, any suggestions for a fix?
Hello. Yesterday we had to have our power off for a mains repair. When the engineers restored power, they reinserted the main fuse before our consumer unit. When the ONT and router started up the router now cycles a sequence of orange flashing only, ...
Hi, on Monday my power went out for half an hour or so while I had smart meters fitted. When the power came back on, the router wouldn't - flashing amber forever. I did several half hour power cycles, factory reset the router, tried a replacement rou...
I'm having full fibre 500 installed in a few weeks. Does anyone know if I can use my current TP link archer c64 router instead of the supplied Amazon eeros 6? Is the ONT box a modem that can be plugged straight into my current router?
I recently reset my router, as the password suddenly stopped working. After resetting, I tried the default password printed on the router label, but it says this is wrong too. I've tried several times. I think, having read other posts on this issue, ...
There doesn't appear to be a way of turning on on bridge-mode for the router? I have a Pfsense firewall sitting behind the router and want to avoid double NAT etc. Does TalkTalk have a way or are willing to enable this for my connection/router?
Dues my TalTalk router failing and the fact TalkTalk have been unable to replace the faulty router, I purchased an ASUS router and have been unable to set it up. Has anyone any advice on how U do this? The built in wizard never goes past trying to co...
Got Fibre installation on Tuesday 14th January, City Fibre installed it, Black ONN box has 4 solid Green lights but no Internet, router staying solid orange, spent all day Wednesday dealing with the customer service, getting sent from one person to a...
We're supposed to have been upgraded from fibre to full-fibre today. The engineer that installed the line left saying he couldn't complete the job because of an issue at the cabinet, but out old line was still there and would still work - which it di...
The 5GHz band of my eero 6s have suddenly started using channel 122. This is above the channel range supported by the Wi-Fi adapter in my PC (RTL8821CE) and now I can only use the 2.4GHz band, which is very slow. I understand that there is a patch fo...
Hi, When can we get access to upgrade from Eero 6 to the newer Eero 7 devices? Can’t find any mention of it anywhere
While I was trying to renew my contract a week ago I was told I would be sent a bag to return a Talktalk Wi-fi hub I no longer use. No bag has arrived yet. Does Talktalk want the wifi hub? I understand that older routers are not wanted but this one s...
Hello. The ethernet ports on my router are not working - they have been checked by the CCTV engineer which connects into the ports by cable. All other internet functions are working.As the ports are faulty, please can you send me a new router. I have...
I lost Internet on Sunday and only today had an email saying that they are sending me a new router which probably won't get here till Wednesday. I have a TPLink AX1500 router and reading other post, as I have a city fibre ONT, it seems I need the vla...
Have run TT Speed Test, after the results it shows "speed to your router" mine just says "no data available" - How do I get it to display speed to Router - I'm sure I've seen this in the past but every attempt this week gives "no data"Have tried logg...
I had full fibre installed on 09 Jan and my VoIP is not working..1. How do I get talktalk to activate my VoIP ?2. My account appears to show I have copper for my phone , this was removed by city fibre, how do I tell talktalk this as keep getting move...
Hi, I have fibre 65 data only broadband with the standard 5 ghz router. I've recently purchased a Metaquest 3 and it really could do with a WiFi 6 router.My contract doesn't supply that type of router so can I just buy a third party one and use it?Ha...
My fibre has been down for 7 days. Can’t get through to TalkTalk on phone or live chat. Diagnosis checks via website are saying not available. I’m completely stuck and going round in circles. I get an automated message on live chat saying there are i...
The signal from the router is so poor that that non of the devices connects to it. Even when close to it . I need a new router as it’s ridiculous to pay so much money and you are not able to get proper connection.
Hello Forum, My TalkTalk router stopped providing a wireless network, and is showing blinking orange light (which I think indicates a problem with router connecting to fibre) The open reach box (fibre modem) is showing green lights on Power, PON and ...