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Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I am at a loss, and don't know what to do. I am a former Shell energy customer, brought across into TT. My new Full Fibre 150 only gave a maximum of 108Mb. After MUCH conflab with the Shell migration team, I was assigned to a chap in customer support...
Do I have to use the Eero as in my office which is above the router I seem to get noticeably slower download speeds than the old Sagemcom router. Back to back I got 120mb download on the new eero and 150mb with Sagecom, plus none of my smart bulbs wo...
When I perform a google search on a product e.g. "double glazed sash windows" from any device in my home and click on a sponsored link, I'm presented with a "This site can't be reached www.googleadservices.com's server IP address could not be found T...
I’ve had no internet since the 22nd October. The ont is all green lights, eero won’t connect to the internet and comes with a wan/ip error. multiple hours daily on the live chat. One city fibre engineer who never showed up but apparently fixed the is...
Got a puzzle. Called up your call centres the other day was moved around several times getting different answers to the same question. Currently on G fast. I Occasionally I have outages which I have to turn off the modem from open reach for 20 minute...
Recently upgraded to Full Fibre 150 and found that 2 exterior SoloCam 40 cameras,previously running on 2.4 GHz frequencies, will not work. They will only work on older 2.4 GHz frequency!!I was not aware of this particular frequency difficulty prior t...
How is this achieved? For example I want to my limit my son's access to his tablet between certain times of the night and morning so he actually gets to sleep and hasn't got his tablet distracting him on school mornings. Found this easy with the virg...
On Wednesday 23rd October 2024 I was upgraded from FTTC to FTTP.Unfortunately I still have not received the new router 2 days later.My old router does not have the green digital voice phone socket.I am on the FIBRE 35 package.Please can you send me t...
I was offered it in August but was close to contract end- wasn't sure if was staying with talktalk. I have now renewed my fibre 65 and the free 150 FTTP upgrade has returned.Just wanting to clarify do I still have the option to ask for the HUB2 that ...
We don't stay in a particularly large house just a 2 story, 2 bedroom. But I can't seem to get a decent connection to my xbox through wifi. I do have a second Eero router but it won't connect to the main one that is downstairs even they can see each ...
i have had Full Fibre 500 since the start of August this year and up until last week i have been very happy with the service. But last week my devices started losing internet connection, they are still connected to the wifi but no internet even when ...
I was with Shell and now it seems I am with Talktalk. I am on the Fibre 500 but it is painfully slow. I suspevct it might be the old router I recieved from Shell. I see from the TT spec that I should have the Amazon eero router.... how do i go about ...
I signed up for a new fibre service and was sent an Eero router. It only has 2 ethernet ports, and from what I can see one will be taken up by the digital phone adapter and the other the ONT. Is there any way of swapping this router out for something...
We currently have Talk Talk Fibre 35 at home. Full Fibre is being rolled out in our street and immediate area. Once we are out of contract at the end of May 2025 with TalkTalk, I am interested in upgrading to TalkTalk Full Fibre 150. We would still r...
Good morningI woke up this morning to find that my wifi router is off and won't turn back on. I'm not sure if it's a problem with the power supply or the router itself.Are you able to assist me with resolving this?Kind regardsCraig
I had this situation for 5 weeks. Hub 2 ok for 15 months. 2 replacement routers + 5 Openreach engineers and 1 TalkTalk visit made no difference. It was the router power cord : lots of flash but no ONT sync.No-one thought to replace the original power...
I am replacing my router with a UniFi Dream machine.I currently have a full fibre 1Gb Internet connection.The options for Internet connection on my new router are: DHCPv4Static IP (no)PPPoEDS-Lite Which do I need for TalkTalk and do I need any userna...
Hi Guys, My Hub 2 is faulty. A couple of days ago, it could not authenticate with the network to get internet access, its light flashed amber and white. I tried another router in its place, and that worked OK. After a day, I put the Hub 2 back on, an...
Our Sagemcom Fast5464-2.00 has started to reboot back to factory default several times recently. With todays ‘smart home’ this is very inconvenient as the many interconnected devices all rely on knowing the personal SSID & WiFi password that we have ...
I'm having an eero router and full fibre broadband installed on Wednesday. I've just realised it only has one LAN port and I need four to suit my existing setup. Is there a workaround?
I want to use Eero Plus and Amazon's Eero support team told me to ask TalkTalk support to remove TalkTalk's Eero Secure from my account so Plus could be activated. The TalkTalk agent I spoke to didn't seem to know how to do this, or know who to refer...
I have the Fibre 65 VOIP service with a TalkTalk Sagencom WiFi Hub and after 18 months, the WiFi Hub has developed a fault.It will no longer boot up correctly or sync to the internet and the orange light is constantly flashing. The white light no lon...
Hi, we need to get a router tonight as fibre was installed but router hadn't arrived. We have opened a complaint but what we need is a router delivered tonight. We are told the distribution centre is near us so should only take a couple of hours if t...
Hi, I had full fibre 150 with voice installed a week ago (02/10/24) it was fine up until yesterday. The red light on the Eero came on 4 times throughout the day yesterday. The Eero then took between 2 and 10 mins to come back on. I’ve updated the Eer...
Hi, i am using wireless and wired connections. About 1-2 month ago random devices couldn't connect to wireless LAN. Wired ones had no issues. Internet was always available on still connected devices and internet speed was very good. Usually restart o...