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From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
I have FTTP and moved to pure data contract and given up copper for phone. I have a 4 Eero setup in a alrge hosue and use prot forwarding and love the eero app. However to get the phone to work of fibre, I got sent a hub 3 router. I have put this in ...
Following strong winds and power cuts last night (now restored) my modem after several reboots, resets etc remains with a flashing orange light. Reported to talk talk via line testing but states no issues. Does anyone now if any outages in DN92HE are...
hi i renewed my contract on 6th March and was promised a new router free and all i had to pay was £9.95 postage which i agreed, now talktalk have sent me bill for new router for £70. I have attached relevant paragraphs of my chat please can you help ...
Hi all, I've been having an ongoing issue where all laptops in my house completely lose WiFi for 5-10 minutes at a time, while every other device (phones, TVs, Alexa, Fire Stick) continues working without a hiccup. The issue affects my personal Windo...
@KeithFrench could I trouble you for your expertise please, on my daughters property I have previously linked a spare router to help with a signal dead spot which has worked fine, what I am wondering is can this be done with another spare so 3 router...
Hi, newbie here getting help from a friend to ask my question. I have full fibre 150 via city fibre, all the lights on the ont are solid green, I have a Wi-Fi hub FAST 5464-2.T4, I have no internet with flashing orange light on the router. I have unp...
Hi, need urgent help! I've received a new router (Sagemcom FAST 5359) as part of a home move to a full-fibre service. I cannot connect my work laptop which uses a Cisco Anyconnect VPN to access the companies network. I have been speaking to talktalk ...
Before Christmas Openreach pulled fibre cables in our street, so we contacted Talktalk to see when we could get full fibre and were told it would take a few weeks for their system to upgrade.Mid January we got in touch again and were told to basicall...
I am having Full Fibre fitted next Friday, the 6th of February. I believe I will be sent a new modem that works with Full Fibre.Should I be concerned it has not turned up yet? As there would be only four days on which it could be delivered next week,...
Just received a new router in the post, unsure why, anything to do with VOIP maybe? Is there any reason why I would be receiving an upgrade? Not received any emails about this?
Band 1 (2.4 GHz) is disabled even though it's switched on. The same as this customer's problem https://community.talktalk.co.uk/t5/Broadband/TalkTalk-Wi-fi-Hub-Band-1-2-4-GHz-is-not-working/td-p/2878028I've tried full resets multiple times. Tried dif...
I've replaced the router on the CityFibre FTTP connection with a 3rd party router which is connected to the ONT but it can't connect to the internet. I've setup the 3rd party router using the instructions here: https://community.talktalk.co.uk/t5/Art...
Hi, my local area had a power cut this morning - the power went out suddenly then came back two hours later. This appears to have broken the router power supply unit, as per Loss of wi fi after power cut - TalkTalk Community. Please dispatch a new po...
Yesterday (8th January) I had full fibre installed which all went well, however the new router keeps dropping out. What I mean by this all devices stay connected to the router but no internet is coming through. So any websites you load come up says t...
hi, my router has dropped the wi-fi twice in the last month causing problems with my tablet & my wi-fi & poe security cams.could you please send me a new router, (I DO NOT WANT THE EERO) as i need ethernet inputs for my pc & my cams.my existing route...
I've been trying to connect my new Wi-Fi doorbell to the app on my phone, which require connecting the doorbell to my Wi-Fi Hub 3. The doorbell recognises the Router, but the supplied password for the router is not recognised so fails to connect even...
Hi. Today my router shows a constant orange light. No connections possible. Reset, left for several minutes, rebooted still same problem. Checked all cables and connections. Unplugged then and popped back in. Rebooted, still same problem. Requested a...
Hi since the last week or so, I am unable to go onto reddit. I have tried chrome, and brave, but I cannot access either so it's not a cookies related issue. I can access the APP fine on my phone however that's an app.as per usual, i've tried to check...
Hi there, I'm having Full Fibre 500 installed by OpenReach next week, will I be sent a newer up to date router or will I be using my current one? I recall the operator I booked it with saying i would get a welcome pack and, I think, new equipment, bu...
Hi, I have just ordered the SagemCom Fast 266 WiFi Booster for my Hub 3 900mb service and would like something clarifying please. Will the booster be connected via ethernet to my Hub 3 and act as wired backhaul? In that the Wifi signal will be as str...
My Fibre 150 VOIP connection is due to renew soon, but am looking to upgrade to Fibre 500 VOIP.I have some questions below that hopefully one of you can answer. I currently have Eero 6 running in Bridge Mode / Legacy Mode linked to a TP Link router (...
I'm an existing Full Fibre 150 VOIP customer connected via Openreach. Yesterday I switched my router over from a WiFi Hub 2 to a Wifi Hub 3. Although the new router appears to be working correctly and is showing my connected devices, when I go into '...
My Wifi connection has been disconnecting and connecting every few minutes continually for the last four or five days. I have been told that it is due to an electrical device near the router. However, my router has always been where it is right now w...
Hi,Just got my new fibre connection in and have sent back the old router today but the last time I had to get a replacement router there wasn't a return label and I forgot to contact you so is it possible for a bag and prepaid label to be sent to me ...
I've just upgraded from 150 to 500 package. I've been happily using my eero that was supplied for 4 years and it's been great. When I upgraded, they told me I had to use the new hub and it will be better. Id much rather keep the eero as I've bought a...