Hi,
I’m hoping that someone here will be able to help me?
I have been dealing with intermittent internet dropouts since before Christmas, they happen 3-4 times a day, only lasting a few minutes or less before reconnecting again, before repeating the process again later on. The timings of these dropouts are random & do happen at some inconvenient times!
I thought the issue was my Wi-Fi signal until I noticed that it was also happening when I was using my main PC which is hardwired to the router. So I thought it might have been the router causing the issues.
I tried replacing the TalkTalk router with a spare router for a number of days to see if the router was the issue, it wasn’t.
The dropouts still occurred regardless of how many users were on my local network, even when I was the only one using it.
My next culprit was the white Openreach box...
I placed the white Openreach box where I could see the lights while using my main PC, this is where I noticed that all of the lights go out when the internet drops out, then the lights come back on as they usually do. I'm not sure if the device is powering down completely? Its not placed in a position where it would overheat, etc.
I have a feeling that I may have an issue with the white Openreach box?
Can anyone help?!!
Keith.
Keith.
