NEED SOME HELP?

...... · ‎22-05-2023

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Anonymous · ‎23-05-2023

Morning,

Do you see a particular error message? Have you tried powering down the router for a full 30 minutes as this will reset the current session? Are you also using HomeSafe/Kidsafe? You can check these settings if you log into your My Account.

Thanks

Gliwmaeden2 · ‎22-05-2023

@......, I'll remove the duplicate thread. Please just update this one if you need to.

There's an edit button in the 3 dots menu next to your post.

Please complete your community forum profile details for TT staff to identify your account.

Go via your avatar/name; settings; add your Talktalk landline number or account number in Personal Information. SAVE CHANGES.

Your thread is in the queue for attention. Staff reply during the day Monday to Friday.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.