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Xbix

Bigbear74
First Timer
Private Message TalkTalk

on ‎11-09-2024 08:49 PM

Message 4 of 4

I’m a new customer and have got the new WiFi 6 eero but my Xbox one will not connect even though it shows the WiFi . 

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3 REPLIES 3

Chris-TalkTalk
Support Team
Staff
Private Message
In response to Bigbear74

on ‎12-09-2024 09:14 AM

Message 1 of 4

How far is the xbox away from the eero?

Chris

Chris, Community Team 

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Bigbear74
First Timer
Private Message TalkTalk

on ‎12-09-2024 08:06 AM

Message 2 of 4

Hi

it shows that the WiFi is visible but when I put the password in to connect it comes up with “unable to connect “

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Chris-TalkTalk
Support Team
Staff
Private Message

on ‎12-09-2024 07:45 AM

Message 3 of 4

Hi Bigbear74,

 

What happens when you try to connect the Xbox, do you get an error? Was it working OK with the previous router?

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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