cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Xbix

Bigbear74
Visitor
Private Message TalkTalk
Message 4 of 4

I’m a new customer and have got the new WiFi 6 eero but my Xbox one will not connect even though it shows the WiFi . 

0 Likes
3 REPLIES 3

Message 1 of 4

How far is the xbox away from the eero?

Chris

0 Likes

Bigbear74
Visitor
Private Message TalkTalk
Message 2 of 4

Hi

it shows that the WiFi is visible but when I put the password in to connect it comes up with “unable to connect “

0 Likes

Chris-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi Bigbear74,

 

What happens when you try to connect the Xbox, do you get an error? Was it working OK with the previous router?

Chris

0 Likes