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Bbc iplayer and Channel 4 player buffering

Samellis
First Timer
Private Message TalkTalk
Message 2 of 2

I constantly have problems with my players on 4k box they buffering to a point that I can not watch them, I have recently been sent a new 4k box and the problem continues. 

I have to switch to my Firestick where the players all work perfectly, so obviously the problem is with the 4k tv box.

Sam

D,ellis
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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi

 

Your router is in sync at 73mb so line speeds are good.

 

What is the distance from your router to the TV Box ?

 

Does the signal have to pass through floors or walls etc ?

 

Do you have any other issues with Wi-Fi devices ?

 

Is the TV box out in the open or in a cupboard etc ?

 

Thanks  

Karl. 

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