I have been on full fibre for some time and frequently asked TT to port my "left behind copper" phone to VOIP. The answer has always been "NO " - because I am an existing customer - very puzzling! But finally last week they wrote to me saying that they would be charging me an additional £12 if I wished to retain my copper line!! I immediately agreed to have my number transferred to VOIP of course, and was told it would take 7 days to activate it. I am now eagerly awaiting the day - but cannot find anywhere on the TT website where I can check my VOIP activation status please HELP.
