Upgrading to Full fibre with digital voice
on 11-02-2025 04:13 PM
Message 4 of 4
I have ordered Ful fibre and digital voice as I have recently had a letter saying it will cost me £12 more if I stay on analogue.
I gather that I will be getting a new router, please confirm. Will I also get an adaptor for the existing landline phone to plug into the router? My wife is sight impaired so needs the existing big button phone.
I already have fibre installed up to the house. I take it I will be informed of a date that the service will switch over from analogue to digital?
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3 REPLIES 3
on 11-02-2025 05:43 PM
Message 1 of 4
That should come with a Sagemcom Hub 2.
You may already have a Sagemcom model, @buzzy2, but this one has a slot in the back of it for a traditional phone.
Should feel familiar, rather than Eeros and adapters etc.
Gliwmaeden2, a fellow customer.
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on 11-02-2025 05:35 PM
Message 2 of 4
It will be Full fibre and digital voice 65
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on 11-02-2025 04:50 PM
Message 3 of 4
There is 'Full fibre and digital voice 65' and there is 'Full fibre and digital voice 150',
and depending on which you ordered, you will be given different equipment.
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