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NoAdaptor received for the home phone after Update to a cityfibre fibreoptic

Message 4 of 4

A router came in the post before the upgrade but I did not receive a landline phone adaptor to connect my landline

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3 REPLIES 3

Message 1 of 4

Hi fskaramagkas

 

Are you using the WIFI hub 2 router? 

 

If you are already in contact with our team by phone then they will be able to sort this for you.

 

Thanks

 

Debbie

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Message 2 of 4

no I have not got an eero either.

 

I talked to talk talk on the phone , the assistant was called John , he said when they are ready he will send me a confirmation update so please check on the account log

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi @fskaramagkas 

 

Apologies, I can send you a digital voice adapter. Can I just check, did you receive an eero?

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