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Ghost calls on voip landline

JuneRoger1
Newbie
Private Message TalkTalk
Message 2 of 2

Hi, experiencing this issue with voip landline receiving calls at 19 and 49 past the hour every hour with no sound when ringing and showing as no number. Is there a way to fix this? Have only had full fibre installed this week so assumed it may be tests being ran on the line but just concerned if it‘s something that may last longer.

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

It's a known issue, @JuneRoger1. Easy to resolve when staff reach your thread tomorrow. 

 

Please complete your community forum profile details for them to identify your. Go via your avatar; settings.  Add your Talktalk phone number or account number in Personal Information. Scroll down further to find the button to SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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