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From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
When I switched to FTTP I bought my own router as I needed 5 ethernet connections and the Eero sent to me only had 1.By prior agreement, I returned the Eero and you sent me a Huawei Hub Black, order number 87381317, 26.03.2022.I configured that to re...
I've had the Fibre 500 package for over 3 years and never had a single problem until recently. For the last 4 or 5 days the Wifi connection constantly randomly drops out for a minute or two, affecting every device: phone, laptop, echo devices, stream...
I've recently changed my package as I was out of contract and the sales rep said they'll be sending me a WiFi hub 3. My old contract gave me a couple of the Eero routers and I bought more myself to increase my mesh network. Now I'm moving on to the n...
Hello,my Eeros are running v7.10.0-7284 but every day I’m advised it wants to update to v7.9.2-4 i.e. an earlier standard. If I force an update it says it’s completed in seconds but still advises it wants to update to this earlier standard. am I alon...
I currently have my Eero 6 in legacy mode connected as follows:-Ont - Archer VR2800 router ( without active wifi in Wireless Router mode ) then Cat5 from router to Eero, Cat5 from router to wired Lan and Cat5 from router to Grandstream DVAThis all wo...
When the full fibre was installed yesterday, the Openreach guys, were happy that I had an eero, and they installed it for me, I used to use it on G-fast before I had to downgrade because, that was faulty.. I kept the eeros, I bought one on Amazon mys...
I recently upgraded to Full Fibre 500 and was sent a Eero 6 pro ( which seems to be working OK) I now see TalkTalk is useing a Wi-Fi Hub 3 what is the difference between the two, and more importantly which will give the best coverage for a detached 2...
I have received a threatening e-mail from Talk Talk informing me that unless I return one of my eeros following an exchange I will be charged over £100. I am informed that to get staff attention I need to start my own thread so here it is. The thing ...
Hi ya i reported my Eero 6's for over heating and TT are now sending out a "WiFi hap3" plus a WiFi extender.I Thought and understood the Eero 6 is the best on the market and its what TT have rolled out so why am i being sent a WiFi hap3" plus a WiFi ...
My connection is dropping every 20-30 minutes (sometimes less). The connection drops out for about a minute at a time. Internet works 90% percent of the time however the disconnections are so frequent it’s maddening.Every test shows no fault on my li...
I have recently tried to swap out the supplied TalkTalk Eero 6 router with my own Eero Pro 6E router. This was not successful, despite following the Eero app procedure.Am I missing something here, or is it a case that the router has to be pre-registe...
Hiwhen we had our full fibre installed on our old system we had a cat 5 cable out to our garden office and a to link box to extend the Wi-Fi there. When eero router was installed the engineer told us we would need a splitter to connect to garden offi...
Hi, I have two Security Cameras and two Security Lights at the rear of the House.All four are stating they have a weak Signal.Advice needed Please on what I need to boost the Signal.I have full fibre 150, using the eero 6 router.The router is at the ...
Hi yaI have just noticed after picking them up to dust both of my Eero routers are getting quite warm on their base's.I am going to try and lift them bits of wood strips to sit them on so that there is air circulating around them. Is this normal?Than...
I'll answer my own question. No, it's rather poor. Why do I say this? Well, on the 22nd May 2025 after waiting 3 months I was finally upgraded to full fibre 150 with the EERO 6 and at first everything seemed great. All my devices successfully connect...
Hi,I have been reading various messages regarding upgrading from Full Fibre 65 to Full Fibre 150 Data Only and am still unclear on a few things.1.On the messages there is mention of an eero router, but not on the website contract options. Which is it...
I upgraded to full fibre Voip in December 2023. As part of the upgrade a Sagecom router was installed and my landline phone connected to the router. I recently renewed the contract for this service and received a eero router. I cannot connect the pho...
Good Evening All, There are mixed reports online about this subject so I wanted to ask directly. I am an ex talktalk customer and absolutely loved the Eero routers. They work fantastic and are simple to use. I am unable to get a talktalk service in m...
Trying to set up new eero with full fibre 150. In the app it says no WAP IP address when I press on the trouble shooting. When I put in old modem again, WiFi works fine. But if I put Ethernet cable to laptop, no internet either. However all lights on...
I have 3 eero 6 Pro boxes and since approximately September last year I have not received any emails on my mobile, although I do get them on my iPad and PC. So last week my son and I were trying to check again if we could resolve it. After checking v...
We had an Eero router delivered (upgrade to broadband with VoIP) which we have connected up to our recently installed fibre connection but there is no socket to transfer our existing landline. I believe we need a Grandstream adaptor but should this h...
I have added a device (a transceiver radio) to my network.It appears correctly on the Device List but without an IP Address. So I have added an IP Reservation using an IP in the range of the other devices, 192.168.5.15, but there is no connection and...
Hi, I have just had a EV charger fitted and it needs to communicate with my network, unfortunately even though both my current Eero Pro 6's are located in the middle of the house (one on ground floor, other on first floor) the signal is to weak next ...
Hi I attempted to cancel my order and switch last week via TalkTalk live chat, but it still hasn't been cancelled and I'm due to go live with TalkTalk on Thursday from Sky. However, I want to stay with Sky. Sky can't stop the switch and TalkTalk ar...
One of my two eero 6s (mesh extender node) is faulty. Devices connected to it are reporting a very low download speed test figure (about 20Mbps when it is normally 150Mbps). Signal strength is fine and there is no Wi-Fi interference. I have tried mov...