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Very Important - V2 Sagemcom FAST266 WiFi Booster

Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub. The Wi-Fi Hub must be running a minimum of V202 firmware, before attempting to connect this V2 Wi-Fi Booster. If it is...

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Weak Securirty warning on Apple iOS and Windows 10 or 11

Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...

Internet completely down.

Ookla downdetector conforms definitely issues at talk talk. My connection to router and black box is 100%. But talktalk is completely down. Why is it never accurately reflected in service status. There are clearly uses when nearly 120 people report i...

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New full fibre 500 unable to obtain external ip

Like quite a few people on here, I have issues getting connected to my Full Fibre internet connection. City Fibre Installed ONT3 green lights - Service Light is offEero Pro 6 shows "No External IP Address" Have plugged laptop directly into ONT with e...

Still waiting for returns bag

Hello, I recently moved to another provider, I have been waiting to send the 2 eero routers back to you but no returns bag has arrived Please can you send one out asap as I would not like to be charged. Cheers

Ryan806 by Participant
  • 579 Views
  • 7 replies
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Extending Eero 6 range with Ethernet AP

Hi, I know very little about networking settings/options and would be grateful for help. - I have Eero 6 but have coverage black spots - My house has ethernet points and a switch rack and I can send from the router to the blackspot using ethernet - W...

Download speed regularly decreased from 516 Mbps to 94 Mbps

HelloI am on a 500Mbps package however I noticed in the last few months that my speed at the modem is automatically reduced to 94 every couple of week or so. I see this on the Eero app and when running a speed test the low speed is confirmed.To remed...

davox by Team Player
  • 1017 Views
  • 15 replies
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Replacement eero problems

I was sent an additional eero to improve signal reach in my house. The additional eero i was sent was faulty so I spoke to someone online on Saturday (8 June) who said a new one would be sent out express delivery and would take 2 to 3 days to arrive....

danbek by First Timer
  • 325 Views
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Is a moderm required?

Newbie here and not tech savy.i have just ordered my full fibre.TalkTalk to send me eero pro 6. Do I need to buy a modem? I think my old router must have one built in because I certainly have never had a modem before. If I need modem then whyare they...

Internet down ME8

I seem to have no full fibre internet in ME8 area. Eero units all showing red light. Re-started the ONT and all eero units. Still showing red. Is there a problem in my area? Thanks.

eero not working

We were sent an additional eero to improve the coverage in our house.We plugged it in to begin pairing it with our existing one, and all it does is flash yellow, which the instructions say means is an unapproved USBC power source - we plugged it in w...

danbek by First Timer
  • 290 Views
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Secondary eero losing connection

Due to lack of coverage from the router supplied by TalkTalk I purchased another from Amazon.I hoped to use this secondary eero to link my landline via the Digital Voice Adaptor so I can place my landline where I need it to be. The system was working...

Moving Digital Voice Adaptor to another eero

Upgraded recently to full/fast fibre. The engineer left with the DVA connected to the 'main' eero device. In order to get a decent signal strength around the house ( front garden is great btw) I have added another eero box. I want to move the DVA to ...

DVA

Full Fibre and eero installed recently. How do I obtain the DVA? Thanks

Blake2 by First Timer
  • 231 Views
  • 1 replies
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Eero 6 5ghz router channels

Hello, I have a Eero 6 router with Full Fibre 150 and the router is only using Channel 155 for the 5GHz band. Most of my devices in my home 5Ghz devices are not compatible with that high channel and it is causing congestion on the 2.4ghz channel, res...

ste2610 by Participant
  • 1177 Views
  • 15 replies
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Eero 6 PRO on 500 Mbs data line not delivering right speed yet

Great response from TalkTalk sales. I negotiated the deal I needed - 500 data plus VOIP on transferred phone number and disconnection of FTTC line.The Eero 6 PRO arrived this morning and setup was supremely easy.BUT.... Speed test shows download only...

MrJFW by Popular Poster
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eero 6 connection

I recently upgraded to fibre 150 which involved the use of an eero 6 router. This works OK with my desktop and tvs but not with an old laptop, which can no longer connect to the internet via wifi - as I was able happily to do with the original. I gue...

No internet connection

Hi my internet has gone off and the light is red on my eero box ? Can anyone help I start work at 7 from home and need the net , bill is up to date etc , having nothing but trouble with it to be honest

Another user with 5Ghz channel number problem

Hi there I've been wondering for a while why some of my 5Ghz compatible devices can't connect to that signal, and instead connect to 2.4GHz and came across some threads here saying that there is a known issue with eero devices defaulting to a channel...

DVA not working

My Grand stream HT801 does not work when I have Network Switch between it and my Eero router. As Eero only just one ethernet out really want a hub, but when I got one the Phone line then says it isn't registered.

JJ12345 by Chatterbox
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Full Fibre eero 6 external IP address error

Hi. I have had Full Fibre installed and set up today but it doesn't work as the eero app doesn't connect to the internet and shows external IP address error. I have been on the phone all day to talk talk, resetting, unplugging etc but still the same....

WayneP by First Timer
  • 449 Views
  • 3 replies
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connecting landline to EERO hub.

Hi, recently signed up to Fibre150 and the EERO was sent to me. Everything was fine until I did not know where to plug the Landline phone in. Since found out I should have been sent a Digital Voice Adapter, but alas it was not in the package. Can som...

adeyread by Chatterbox
  • 983 Views
  • 10 replies
  • 0 like