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NEED SOME HELP?

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connecting landline to EERO hub.

adeyread
First Timer
Private Message TalkTalk
Message 11 of 11

Hi, recently signed up to Fibre150 and the EERO was sent to me. Everything was fine until I did not know where to plug the Landline phone in. Since found out I should have been sent a Digital Voice Adapter, but alas it was not in the package. Can somebody tell me how to get through to Talk Talk and discuss this as I`ve been on the chatline (with bot) and non of the subjects help me to get through to talk to anyone. thanks

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10 REPLIES 10

Message 1 of 11

Thanks for the update Adey 🙂

 

Chris

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adeyread
First Timer
Private Message TalkTalk
Message 2 of 11

Hi, Thanks for msg. Only just found it in the Spam...Received the DVA, Everything getting better. Didn`t realise until today that we had no phone. So I just took the power plug out and restarted it again and everything better. 

Although I have to say the speed can be intermittent at the moment. Might do a speed test soon and see what happens then.

Thanks for your help.

Adey.

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Message 3 of 11

Morning,

 

How are you getting on? Has the DVA arrived?

 

Thanks

 

Michelle

 

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Message 4 of 11
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adeyread
First Timer
Private Message TalkTalk
Message 5 of 11

Many Thanks . I will let you.😊

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Message 6 of 11

Hi adeyread

 

No problem 🙂

 

The DVA is on the way, please allow 48hrs for this to arrive.

 

Please let us know how you get on.

 

Thanks

 

Debbie

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adeyread
First Timer
Private Message TalkTalk
Message 7 of 11

yes please. 😊

Message 8 of 11

Hi adeyread

 

Thank you 🙂

 

I can order the digital voice adapter, would you like me to do this now?

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adeyread
First Timer
Private Message TalkTalk
Message 9 of 11

I have just added my account number and name to my profile. thank you.

 

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 10 of 11

Hi adeyread

 

Please can you add your name and TalkTalk account number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

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