VoIP not working

[Valerie258]

No VoIP connector Sent Set up Thursday did not work. Worked Friday. Nothing since. Hours with TalkTalk on line. Still no phone. Waited over an hour for contact from them last night.NOTHING. WONDERING ABOUT CANCELLING. APPALLING SERVICE.

HOW DO YOU REACH SOMEONE WHO WILL SORT IT OUT

[Gliwmaeden2]

There was an issue with VOIP at the end of last week, @Valerie258.

Staff will be back on here in the morning, Monday, so leave your router on.

They need to identify your account, so go via your avatar; settings,  drop down menu....add your Talktalk phone number or account number in Personal Information. 

 

After completing all the details, scroll down to SAVE CHANGES.