cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

Is a moderm required?

Debs*****
Sightseer
Private Message TalkTalk
Message 3 of 3

Newbie here and not tech savy.i have just ordered my full fibre.TalkTalk to send me eero pro 6. Do I need to buy a modem? I think my old router must have one built in because I certainly have never had a modem before. If I need  modem then why

are they not sending me one?? 

Thanks for any advise

0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Debs*****

 

I can see that ferguson has given you the answer. You will receive an ONT (fitted) at install.

 

Thanks

0 Likes

ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

If you have ordered FTTP then a fibre cable will be connected directly to your home, with what was is known as an ONT (Optical Network Terminal) installed inside. This effectively acts in place of a modem. And an eero, or other suitable router, will connect to that via an ethernet cable. All equipment will be supplied, as necessary.