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email support

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is this genuine please

pistnbroke
Team Player
Private Message

Tuesday

Message 3 of 3

Recieved this Email but not sure if genuine can somebody help message pasted below

 

---------- Original Message ----------
From: Tɑlk Tɑlk <Ericacornwell@hotmail.co.uk>
To: "
Date: 11/05/2026 18:56 BST
Subject: Action required: Your Talk Talk Email account has been inactive since May 11th, 2026
 
 

Dear ( piston

We emailed you last month to inform you of changes to our Terms of Service and Privacy Policy. These changes are critical steps in shaping what's ahead for our customers, like you, by providing

transparency and choice over how and when their data is used.

To continue accessing your Mailbox after May 12th  2026 , you must Confirm your acceptance of the Terms of Service.

Kindly click and open the attachment to get started...

one not very happy customer
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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk

Tuesday

Message 1 of 3

Absolutely not, @pistnbroke.

 

Crooks are trying everything they can think of, playing on customers' insecurities about their email service in the light of changes evolving at Talktalk. 

 

They will NEVER send you something important to you "as from" Joe blogs or whoever  @ Hotmail etc etc.

 

That email address was possibly harvested or spoofed and used by the scammers ....

 

Talktalk will always send from a recognised official Talktalk address.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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fr8ys
Community Star
Private Message TalkTalk

Tuesday

Message 2 of 3

The Hotmail email address is the big giveaway that this is Spam.

 

TalkTalk would never use a Hotmail address, on using TalkTalk in their addresses.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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