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Replacement eero problems

danbek
First Timer
Private Message TalkTalk

on ‎14-06-2024 09:58 AM

Message 3 of 3

I was sent an additional eero to improve signal reach in my house. The additional eero i was sent was faulty so I spoke to someone online on Saturday (8 June) who said a new one would be sent out express delivery and would take 2 to 3 days to arrive.

On Thursday (13 June), when it still hadn't arrived, I spoke to someone else online and they said it was due to be delivered that day.

Having waited in all Thursday afternoon in case it was delivered, it is now Friday (14 June) and it still has not arrived.

Please could you help.

Thanks

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎21-06-2024 10:13 AM

Message 1 of 3

Hi @danbek 

 

How are you getting on?

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎14-06-2024 10:00 AM

Message 2 of 3

Hi @danbek 

 

I have just sent you a Private Message to advise that I have re ordered this for you as you have not received the one previously sent.

 

Thanks

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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