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20-05-2024 11:07 PM - edited 20-05-2024 11:46 PM
My Grand stream HT801 does not work when I have Network Switch between it and my Eero router. As Eero only just one ethernet out really want a hub, but when I got one the Phone line then says it isn't registered.
on 24-05-2024 09:12 AM
Hello,
I'm glad to hear this 🙂
Michelle
on 24-05-2024 09:11 AM
Yes that has sorted it, thank you!
on 24-05-2024 09:00 AM
Hi Julian,
No problem. There are 2 ports on the eero, in one port connect the DVA (digital voice adapter) and in the other port connect your switch. You can then connect more ethernet devices directly at the switch. Does this work?
Thanks
Michelle
on 24-05-2024 08:57 AM
Hi Michelle,
I'm not fully sure I understand Debbie's suggestion. Please could you give me a little more detail.
Thanks,
on 23-05-2024 01:07 PM
Good afternoon Julian,
Thanks for the update. Did you also try what my colleague Debbie suggested?
If you connect the dva in one port and the switch for the other devices in the other port does this work?
Thanks
Michelle
on 23-05-2024 01:02 PM
Hi Debbie,
The connection I tried, was from Eero to Network Switch then out of Network Switch to DVA, and this did not work. Changing the ports did not change the outcome
Thank,
Julian
on 23-05-2024 08:09 AM
Hi Julian,
How are you getting on?
Thanks
Michelle
on 21-05-2024 10:20 AM
Hi Julian
Thanks for your reply.
If you connect the dva in one port and the switch for the other devices in the other port does this work?
on 21-05-2024 08:03 AM
Hi,
Yes, I have taken the Network Switch out, and now the phone line is working
Thanks,
Julian
on 21-05-2024 07:27 AM
Hi JJ12345
Just to confirm, does it work if you connect without the network switch?