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Disconnection issue

Chandni
Newbie
Private Message TalkTalk

on ‎01-04-2025 01:24 AM - last edited on ‎01-04-2025 08:06 AM by

Private Message TalkTalk

Message 2 of 2

I had requested to disconnect my connection from the shop - address: ** removed **
instead my home connection was disconnected. Address: ** removed ** 
kindly restore my home connection asap. 

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎01-04-2025 08:09 AM

Message 1 of 2

HI @Chandni

 

Your home connection was cancelled by a complaints manager on the 23rd March. 

 

The only way to restore the connection is to contact sales and place a new order with a new contract. 

 

Sorry for any inconvenience caused 

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