Get expert support with your Fibre connection.
yesterday
I reported a fault with our connection last week. The openreach engineer came out today and did some tests and concluded that the problem is likely our now aged router and to put in a request for a new one to be sent out.
yesterday
The forum is no longer monitored by staff so if a new router is required you will need to contact them directly.
Please see the link in my signature for ways to contact them.
Thank you