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FIbre Support

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Netflix not working

Cash13
First Timer
Private Message TalkTalk

on ‎18-10-2024 04:52 PM

Message 3 of 3

When I try to log on to Netflix on my devices it says there is a problem. It says I seem to be using a VPN or proxy and to turn these off and try again??

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎21-10-2024 08:27 AM

Message 1 of 3

Hi @Cash13 

 

Are you still seeing this error when logging into netflix.

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk

on ‎18-10-2024 05:07 PM

Message 2 of 3

What device are you trying to access Netflix on?

 

Sometimes an IP address can throw up a wrong region and providing you have not used a VPN should be able to be cleared by turing off your router for at least 30 minutes.

 

When you turn the router back on a new session and IP should be allocated.

 

Give it a try and let us know how you get on.

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