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FIbre Support

Get expert support with your Fibre connection.

Returning router

Whitel
First Timer
Private Message TalkTalk
Message 4 of 4

I have just cancelled my contract how do I return the router

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3 REPLIES 3

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi @Whitel 

 

Just checking back in to see if the returns bag has arrived?

 

Thanks

 

Michelle

 

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi Whitel

 

Sorry that you are leaving us.

 

A returns bag has been requested 

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Staff can easily send you a prepaid returns bag, @Whitel, so it's not a problem. 

 

Just make sure that your community forum profile details are complete so that they can find your account. 

 

Add your name, account number  / Talktalk landline number by going via your avatar/name; settings; drop down menu....Personal Information. SAVE CHANGES. 

 

Staff will reply during the day. 

Gliwmaeden2, a fellow customer.
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