Staff can easily send you a prepaid returns bag, @Whitel, so it's not a problem.
Just make sure that your community forum profile details are complete so that they can find your account.
Add your name, account number / Talktalk landline number by going via your avatar/name; settings; drop down menu....Personal Information. SAVE CHANGES.
Staff will reply during the day.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
