Moving fibre entry

[G6OXW]

Hi,

Can anyone tell me how I get the fibre moved to a different point on my house.

We are having building work done and it is in the way.

Apologies if this post is in the wrong area, to be honest having wasted hours on this simple request and am now annoyed to the extent I have requested a service termination so at least I can move on to a company that I can contact.

What happened to ring the company, make a request, get a date for the work done and move on with your day ?

Thanks,

Warren. 

[G6OXW]

Hi Chris,

Thanks for that I have replied to your email and have updated profile.

I am still amazed that this is the only way things can get done these days and we call it progress🙄

It has taken best part of a day wasted on the phone given the run around to get this far so I am very grateful for your help in this matter.

Thanks once again I await your reply. 

[Chris-TalkTalk]

Hi Warren,

We should be able to arrange this but it is chargeable. Can you please update your community profile to include your: 

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks
Chris