Hello,
At my property I have a fibre internet cable which is suspended in the air with 1 extra pole in between the house and pole at the street. During the recent storm a tall tree on my property fell over from it's roots and landed on this fibre cable, stretching it and pinning it to the ground. Causing the cable to bend the metal connector to the eeves of the house and rip out the plastic holders down the wall. With help from family I have released the cable from underneath the tree and it is now dangling low over my garden between my house and the middle pole, but very taught straight between the middle pole and the pole at the street. Surprisingly I have not lost internet at any point, but the cable is unsafe hanging so low.
I would require an engineer to come to my property and determine if the fibre cable is still working at full capacity. And if it is, to reset all the tensions and put a new metal connector holder at the eeves of my house.
Are you able to arrange that or who should I ring.
Kind Regards
Jonathan
Jonathan
