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FIbre Support

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After power cut router flashing Amber

Druce0225
Newbie
Private Message TalkTalk

Tuesday - last edited Tuesday

Message 2 of 2

We had a power cut and since then my router has been flashing Amber. No internet whatsoever. I’ve tried resetting, leaving off for 20 mins but nothing. Seems like an issue with the router as all other connection lights are green (we have a socket connection - tried to upload an image but it won’t let me). Ridiculously hard to get hold of anyone to solve the issue! 

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 1 of 2

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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