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on 19-04-2025 03:54 PM
I'm on FIbre 150, apparently, but having done lots of speed tests since the upgrade i seem to be getting a LOT of drops down to way below half of that. i read that it would take time to "bed in", but how long is that supposed to be?
on 20-04-2025 03:26 PM
Hi @KatKiller
Which make/model of router are you using?
Slow speed, intermittent dropouts, breaks in the signal or no signal on some or all devices or no internet access might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a byproduct of the popularity of Wi-Fi.
Generally speaking, the 2.4GHz band suffers a lot more from interference than the much faster 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.
In other words, I offer a free, impartial analysis of your Wi-Fi network and will try to help you optimise your Wi-Fi connection. The next stage involves sending out a guide to help you get me some important diagnostic results so that I can analyse them for you and recommend changes to your router configuration to solve them.
I only send this out to people who request it.
The information below is provided by TalkTalk. For confirmation, please contact @Lorrainef.
KeithFrench is one of our valued Community Stars and can help with a range of issues related to wireless and networking. At times, he may ask you to send him test results via a Private Message to help analyse/diagnose an issue. Although Keith does not work for TalkTalk, he very kindly shares his time and knowledge to help others.
If you need further help or if we need to take any details such as personal information about your account like phone numbers, account numbers, etc, one of the TalkTalk team will jump in and help out.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
on 20-04-2025 11:39 AM
Power cuts / surges can sometimes affect the router, @KatKiller.
Mine went funny after a surge when a lightning bolt hit nearby!
Let us know how you get on after the 30 minute switch off.
My own router needed replacing.
on 20-04-2025 11:26 AM
Try turning the ONT and eero off for minimum 30 minutes
on 20-04-2025 11:14 AM
seems it's the wifi, just tested here on ether and it's fine. router hasn't moved etc, don't know why it should be so radically bad. we did have a power cut last night apparently but i don't see that that would be a cause of anything.
on 20-04-2025 11:06 AM
Forum staff on the community don't work here at weekends, @KatKiller.
For more immediate support use phone or Chat:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
on 20-04-2025 10:08 AM
wifi's down to 7.2Mps right now. even my router home is taking ages to load.
on 19-04-2025 03:58 PM
No, "bedding in" is a term generally used for mechanical components, not internet connections. While some internet providers might experience temporary speed fluctuations during the initial setup or connection process, this is not the same as bedding in. Fibre 150 typically delivers consistent speeds right from the start.