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FIbre Support

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FULL FIBRE

itzray41
First Timer
Private Message TalkTalk
Message 4 of 4

So, the Engineers tell me my street is now Full Fibre capable. Why cant Talk Talk or BT tell me when I can go live???? 3 weeks now and nothing. Any information out there please??????

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4
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ferguson
Community Star
Private Message TalkTalk
Message 2 of 4

@itzray41 

Which "engineers" do you mean? Is there perhaps a separate provider working in your area?

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

The clue is in the word "capable", @itzray41.

 

It means just that, so there may be one ISP in the area able to sell packages on the infrastructure right now.

 

It takes time for Openreach  / Cityfibre to fix up deals with other companies  - there is only so much work they can keep up with at a time, and Talktalk doesn't publish dates in advance of being able to honour the deal. 

Gliwmaeden2, a fellow customer.
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Anonymous User