Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Router Info: Device Type: DG8041WCPE Description: EchoLife DG8041W Home GatewaySN: 2153035991QUL5130706Hardware Version: l.0.01Software Version: v1.08tLog entries that I believe indicate the problem: 2024-02-24 22:56:12 [Error][Alarm-Log] AlarmID:104...
We’ve been advised from a recent engineer visit to request a new router as ours was purchased in 2020. We've had drops in connection and more recently, despite download speed showing as ok, the actual download comes out very slow. Please can we have ...
Hello. For the last couple of months, devices connected via wifi to our TalkTalk Wifi-Hub are disconnecting randomly. You have to either disable wifi and then enable it again, or it comes back on its own after a minute. Other wifi devices still work ...
My house for the past couple days had been having problems with our internet connection dropping intermittently. I went onto TalkTalk and live chatted with the support team yesterday afternoon, who told me to reset the router. It worked fine for a fe...
Hello, my internet has been constantly dropping since Tuesday 13 Feb. If I'm lucky, the internet would stay on for a couple of hours, but other times it'd drop every few seconds. It does usually come back on fairly quickly (within a minute or so) but...
Hi support, I have been experiencing my broadband dropping throughout the day over the last few weeks (since middle January 2024). I have run a talktalk "run a healthcheck" from my TalkTalk MyAccount login and it came back as OK. It has already occur...
In the last couple of week my Wifi keeps cutting out, both myself and my partner work from home. The first year it was great but just lately its got really bad and is affecting all devises that require internet (laptops/Alexa/TV anything that require...
Hi I have reached out to TalkTalk as my internet is unstable and means I often lose video when speaking to colleagues on calls. I've gone through the bot customer service which runs the diagnostics and which tells me my internet is fine, but this was...
Dear Community, Let me start from the beginning, we signed a contract with TalkTalk in January 2023 for 18 months. We chose the Fiber 250 package and when the Openreach engineer installed a new socket and modem, everything was fine, the speed was alm...
Hey,Firstly - I'm having to use the account holders community account to start this thread as you seem to have deleted mine even though I can see my posts. So I'm not the account holder, just the one who sorts the tech issues in the house. The setup....
I have 'Fibre to the cabinet' and it usually works OK. I have noticed over the last few days that the line speed is gradually slowing. When this has happened before, resetting the router has cured it, but not now. In previous months, I've had the cab...
Hi, I started noticing packet loss during Zoom calls, and I have been able to pinpoint the problem to the first hop after my router (78.147.192.1) with 1.5% packet loss. I have 0% packet loss to my router. The TalkTalk connection check says my line i...
As above, this has been happening over the last three days or so and I'm not sure if that's acceptable or not.I've done a test and the results suggest there may be some sort of problem. I don't believe it's inside as everything was working fine until...
Hi My Talk talk router keeps rebooting every few hours and has done for the past year or more. I've never really investigated it myself. When I look in the router logs when it reboots it comes up with the error: Error][Alarm-Log] AlarmID:104001,Alarm...
Hello fellow TalkTalk users and forum members,I'm reaching out for advice and assistance regarding a significant issue I'm facing on my TalkTalk's internet service.On January 18, 2024, around 00:20, my internet connection went down for about 1 hour a...
Hi Talk Talk, how do I go about obtaining a replacement router? I have had speed issues and connection dropping out for many months now. Have previously talked with an agent who confirmed that periods of the router dropping out for 5 minutes is norma...
Hi over the last 2 weeks my modem keeps dropping out and losing connection randomly. The last 2 days it's been dropping out every 10 to an hour and now nothing. Trying to speak to a human is impossible the automated voice keeps telling me to check on...
Hi I have a really old huawei hg633 router which is giving me many problems no range while in the same room also the wireless randomly disconnects every 10 minutes. Can you please send me a replacement router. Regards
Since I renewed my fibre 64 contract I have been experiencing a slower download speed and regular drops in the connection daily, every day. Nothing has changed with hardware, same router, line, etc Advice welcome please.
Been having regular drop outs where internet goes down, router flashes and sometimes comes back up on its own other times it needs turning off and on again. Is it time to get a replacement router?
Hello. Recently my internet speed has been very slow and there have been problems with the connection. I went on to the connection test and it said if found a problem (reference number REP-13876452) and that an engineer would be sent to the exchange....
Hi all My router keeps getting stupidly hot to touch and I have to turn it off and back on again once it's cooled down. I've not been able to connect my laptop to it for quite a few days and guess it maybe need to replaced - I work from home 5 days a...
Hi I'm having problems with my internet my Xbox shows 100% packet loss when I do a speed and statistics test. I have a family with Xboxes who are on talktalk and are also having the exact same problem, if I take my Xbox to my brother's mum Xbox shows...
Not long ago I made two separate calls of over an hour, freezing my butt off, due to the room with the router having no heating! Going around the houses we decided to go with the engineer call out route. Obviously I had to agree to the £75 call out f...
Hi, this is my first post here and I don’t know where to begin! Basically, I have had a red light on the internet light since Saturday morning (6th January). The connection works for a bit then every 20 minutes or so, both the broadband and internet ...