Total home wiifi

[Shellie775]

I signed up on Friday was told I would be getting eeros router but it ailys no items to track I hope something is going to be sorted had no WiFi on back security cameras for 2 weeks need this sorted I’m not getting total home WiFi at all 

[Chris-TalkTalk]

Hi Shellie775,

It's showing a delivery earlier today, have you now received it?

Chris

[Shellie775]

I haven’t received the eero router that I was told I was getting and mesh WiFi  why?

[Debbie-TalkTalk]

Hi Shellie775

I've checked and I can see that it has been ordered and you should receive this within the next 48hrs.

Thanks

[Shellie775]

Said 31/01/25 I was told would get a new router for mesh WiFi and I have upgraded to total home WiFi but not heard anything else I have a part of my house that I can’t connect at all 

[Debbie-TalkTalk]

Hi Shellie775

Were you given a Go Live date when you signed up?