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FIbre Support

Get expert support with your Fibre connection.

Moving home

Rgnlynne
First Timer
Private Message TalkTalk

yesterday

Message 2 of 2

Hi I am moving home and require your service in my new home. Do I just take your equipment with me and plug it in my new address? Please advise

regards

lynne

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk

yesterday

Message 1 of 2

You need to check that Talktalk Broadband is actually available at the new address, @Rgnlynne.

 

You then pay for the service to continue at your new home by using the Home Move team or book the move with the home move team and start a fresh contract, so the £60 charge is waived.

 

See this article:

 

https://community.talktalk.co.uk/t5/Articles/Home-move/ta-p/2205259

 

You take all relevant equipment with you to avoid unnecessary waste / duplication. 

Gliwmaeden2, a fellow customer.
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