Moving home
on 04-02-2025 09:28 PM
Message 3 of 3
Hi I am moving home and require your service in my new home. Do I just take your equipment with me and plug it in my new address? Please advise
regards
lynne
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2 REPLIES 2
on 05-02-2025 02:10 PM
Message 1 of 3
Hi Rgnlynne
Call 03451720088 and speak to the homemove team
Regards
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on 04-02-2025 09:47 PM
Message 2 of 3
You need to check that Talktalk Broadband is actually available at the new address, @Rgnlynne.
You then pay for the service to continue at your new home by using the Home Move team or book the move with the home move team and start a fresh contract, so the £60 charge is waived.
See this article:
https://community.talktalk.co.uk/t5/Articles/Home-move/ta-p/2205259
You take all relevant equipment with you to avoid unnecessary waste / duplication.
Gliwmaeden2, a fellow customer.
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