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FIbre Support

Get expert support with your Fibre connection.

Moving home

Rgnlynne
First Timer
Private Message TalkTalk

Tuesday

Message 3 of 3

Hi I am moving home and require your service in my new home. Do I just take your equipment with me and plug it in my new address? Please advise

regards

lynne

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

Wednesday

Message 1 of 3

Hi Rgnlynne  

 

Call 03451720088  and speak to the homemove team 

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk

Tuesday

Message 2 of 3

You need to check that Talktalk Broadband is actually available at the new address, @Rgnlynne.

 

You then pay for the service to continue at your new home by using the Home Move team or book the move with the home move team and start a fresh contract, so the £60 charge is waived.

 

See this article:

 

https://community.talktalk.co.uk/t5/Articles/Home-move/ta-p/2205259

 

You take all relevant equipment with you to avoid unnecessary waste / duplication. 

Gliwmaeden2, a fellow customer.
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